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Yvonne JAFFANE, HR Officer

Yvonne JAFFANE

HR Officer·Medair

Lebanon

Bachelor's degree, business

Work experience

Total years of experience: 13 years, 6 months

HR Officer

May 2014 - Present

Medair

Lebanon

May 2014 - Present

Human Resources
• Lead and be held responsible for the implementation of all steps in the recruitment process: advertising positions, short-listing candidates, attending interviews, calling references, making new job contracts. This process will be overseen by the HRM/DCD and done in conjunction with the requestor of the position, normally the line manager.
• Monitor when contract amendments are due and draw up the drafts for approval by the DCD and PC/line manager
• Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, and record keeping.
• Help to build and maintain an office culture that supports Medair values and accounts for its intercultural reality
o This includes staff development in any area, whereby the officer will plan and execute trainings based on relevant HR topics
• Promote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed
• Plan and oversee NRS inductions
• Deliver the HR briefing to all new IRS and NRS
• Manage NRS health insurance data (and/ or NSSF) updates as Medair’s representative with the insurance company.
• Manage the NRS staff database with contract and personal information.
• Responsible for overseeing the daily attendance and fingerprint software, and reporting absences and disciplinary actions to be taken to the line manager.
• Plan NRS inductions to be implemented by the HR Assistant
• Prepare for and support internal and external audits, providing all HR information required by local legislation, donors, HQ or other bodies.
• Directly line manage the HR Assistant, and oversee the line management of all employees below the HR Assistant on the organigram (such as cook and cleaner).
• Provide employment confirmation letters to past staff, current staff upon request, or upon departure from Medair
• Any task as assigned by the line manager.


Administration
• Ensure a clear and transparent paper trail is adhered to for all HR activities and that all filing and archiving is in line with Medair and donor requirements which follows international accounting standards.
• Spot check and verify all HR files of employees are kept up to date, filed securely and scanned periodically
• Ensure all original and necessary documents are sent to Beirut office in a timely manner

Finance
• Work with DCD and Finance to:
 Gather necessary data from HR/Admin in the field location and finalize inputs for monthly payroll, such as sick and annual leave days, and help finance schedule salary and other related payments as needed.

Communication
• Maintain open and frequent communication, where applicable, with the support team and field management
• Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of base-related activities and requirements
• Develop and maintain positive relationships with local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships
• Ensure colleagues are informed of the required HR procedures, and be available to answer any HR related questions and to provide coaching and guidance as necessary
• Translate sensitive documents and difficult situations, maintaining strict confidentiality at all times
• Able to “read between the lines” and translate not only word for word, but contextually especially between cultures
• Maintain strict confidentiality surrounding all HR information
• Remain flexible to assist in other duties or other administrative tasks as required by the Project Support Manager

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

human ressources officer and iso coordinator 22000:2005

April 2013 - October 2013

Al Yaman foods

Bekaa, Lebanon

April 2013 - October 2013

Supervise the preventive and corrective maintenance of the machinery used in food production.
-Develop, maintain internal audit of the operation and of the efficiency of the quality control procedure.
-HACCP system implementation as HACCP team leader in production unit.
-conduct food hygiene audit, site visits, and and control on hygiene and food safety at various sections.
-conduct training for production supervisiors on HACCP procedures and CCPs.
-conduct training fir supervisors and workers on basic food hygiene and quality safety management systems.
-maintain updated records of all departments and production units.
-supervisory tests of ready to be delivered products.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

human ressources officer and iso coordinator 9001:2008

October 2012 - March 2013

MEDIANE S.A.R.L

Bekaa, Lebanon

October 2012 - March 2013

-conduct job interviews for candidates.
-deal with personnel redundancy, gross misconduct, and maternity leave issues.
-Set job description for all facility departments.
-Assist in the short listing of suitable candidates.
-Deal with disciplinary misconducts set procedures to it.
-develop and improve existing HR procedures and processes.
-Responsible of money transfers and LC Openings.
-conduct inductions for new employees.
-Provide job certificates.
-Set contracts for new employees.
assign tasks related to the creation, audit or evaluation, revision, reporting and maintenance of the company's ISO 9001:2008- certified quality management system, including its procedures, policies, forms and other related systems and documents.
-monitor the key performance measures of the company operations and report it to top management.
-handle quality management system audit with in house internal quality auditors the to verify that all activities are performed according to the established standard procedures.
-Monitor all identified non-compliance in the quality management system and evaluates effectiveness of the preventive and corrective actions.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

accountant

July 2012 - September 2012

MAKHOUL TRADIND COMPANY

Bekaa, Lebanon

July 2012 - September 2012

-prepare accounting entries.
-make entries of invoices.
-review and correct accounting entries.
-generate financial reports.
-maintain customer relations.

Company industry:
Business Support Services
Job role:
Accounting and Auditing

trainee

July 2010 - July 2010

BLC BANK

Bekaa, Lebanon

July 2010 - July 2010

-maintain contact with clients regarding cash and checking services.
-present information clearly to customers.
-handle deposits, withdrawals, money orders, cashier and travelers' checks and credit card advances.
-balance cash drawers.
-market and sell bank products and services.
-transfer funds and accept loan payments.
-examine checks for endorsements.
-perform data entry services regarding client's accounts and transactions.
-in depth involvement with the foreign exchange system.

Company industry:
Accounting
Job role:
Accounting and Auditing

Education

UPA

July 2010

July 2010

Bachelor's degree, business

Lebanon

Skills

Sociology
Expert
Sociology
Expert
Marketing
Expert
Marketing
Expert
Negotiation
Expert
Negotiation
Expert
Banking
Expert
Banking
Expert
Economy
Expert
Economy
Expert
Enjoys a challenge and works hard to achieve objectives
Expert
Enjoys a challenge and works hard to achieve objectives
Expert
Capacity to work under pressure and manage personal stress levels
Intermediate
Capacity to work under pressure and manage personal stress levels
Intermediate
Creative, open-minded, flexible, self-learner
Expert
Creative, open-minded, flexible, self-learner
Expert
Organised and structured
Expert
Organised and structured
Expert
Team-player
Expert
Team-player
Expert
Able to prioritise work to meet deadlines
Intermediate
Able to prioritise work to meet deadlines
Intermediate
Competent with administrative tasks
Expert
Competent with administrative tasks
Expert
Good attention to detail
Expert
Good attention to detail
Expert
Problem solving ability
Expert
Problem solving ability
Expert
Sociology
Expert
Sociology
Expert
Marketing
Expert
Marketing
Expert
Negotiation
Expert
Negotiation
Expert
Banking
Expert
Banking
Expert
Economy
Expert
Economy
Expert

Languages

English
Expert
French
Expert
Arabic
Expert