IT and database support officer
International Federation of Red Cross and Red Crescent Societies
Total years of experience :22 years, 6 Months
Responsible for the maintenance of the CTP database and keeping it up to date.
•Import and export beneficiary information.
•Prepare beneficiary list for home visits, post distribution monitoring and cash payments.
•Provide reports as needed/requested for the CTP program e.g. PDM, CTP database etc.
•Liaise with database consultant to improve tools in the DB.
•Train staff and volunteers in data collection tools e.g. ODK (open data kit).
•Provide technical support for monitoring of programs through the creation of data collection forms, databases and support in data analysis.
•Maintaining the server, network, hardware and software.
•Provide IT technical support to IFRC employees.
•Ensuring that staff are regularly backing up their data on the server.
•Carry out other IT and database related tasks as required.
Teaching Syrian students mathematics to enhance their performance at schools.
Teaching mathematics, physics and computer.
Data entry and programmer at Al-Ostath for educational products - Irbid- Jordan
Developed new applications from beginning to end.
•Maintained existing applications.
•Innovated data visualization and presentation techniques.
•Created codes that meet system standards.
•Analyzed methods to efficiently address software system requirements.
Stay safe, online course, October 2016.
•WORC, online course, November 2016.
•JORISS training, MoPIC, 2017.
•Activity info training, UNHCR, 2017.
•Preventing Corruption in Humanitarian Aid, online course, January 2018.
Participated in developing detailed business requirements for new systems that serves the whole organization.
•Served as liaison between technical and non-technical positions.
•Applied analytical skills to proactively identify and solve business and technical problems.
•Performed Troubleshooting and debugging of system and/or data errors and provides short and long term solutions.
•Set up equipment for employee use, performed and ensured proper installation of cable, operating systems, and appropriate software.
•Took responsibility for the creation, maintenance and utilization of standard operating procedures.
•Expressed ideas and conveyed technical information in written, oral and electronic communication.
•Trained existing and new employees.
Workshops and training
• Java Web Development
Yarmouk University, Hijjawi Faculty for Engineering Technology Computer Engineering 2006.