Zainab Hani

Supported manpower planning, mobilization, and tracking across multiple projects, ensuring alignment with operational
requirements.
Assisted in Organization Development (OD) activities, including reviewing and updating the organizational structure and
organizational charts in coordination with management.
Managed employee records and HRtransactions through Qiwa, GOSI, and SAP HR, ensuring data accuracy and compliance.
Processed employment contract renewals and terminations in accordance with company policies and labor regulations.
Coordinated onboarding and offboarding processes, including documentation, system updates, and employee clearances.
Maintained HRmaster sheets and supported HRoperational reporting.
Collaborated with internal departments to support day-to-day HRoperations and employee lifecycle activities.

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• Prepared and delivered over 20 comprehensive reports, presentations, and business documents per
month, ensuring accuracy and adherence to deadlines.
Assisted in various HR functions at Eastern Province Municipality, including processing and updating employee data using the SAP system, preparing official documents, coordinating recruitment activities, managing attendance and leave records, and providing administrative support to ensure smooth workflow across departments. Collaborated with team members to improve HR processes, maintain accurate records, and ensure compliance with organizational policies.

• Streamlined document management by organizing and maintaining a filing system of 100+
records, resulting in a 30% reduction in retrieval time.
• Handled and triaged 50+ daily calls and emails, efficiently directing inquiries to appropriate
departments and achieving a 95% same-day resolution rate.
• Provided accounting support by accurately processing 100+ invoices and expense reports monthly,
ensuring full compliance with financial policies and procedures.
• Coordinated logistics for an average of 10 weekly appointments, meetings, and conferences,
improving scheduling efficiency and reducing conflicts by 20%.
• Assisted in managing SAP HR processes including salary updates, promotion entries, employee
transfers, hiring reports, and end-of-service requests.