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zainb watad, call center

zainb watad

call center·abu dhabi islamic bank

United Arab Emirates

Diploma, Finance

Work experience

Total years of experience: 13 years, 6 months

call center

April 2015 - Present

abu dhabi islamic bank

Abu Dhabi, United Arab Emirates

April 2015 - Present

call center agent

Company industry:
Banking
Job role:
Customer Service and Call Center

sales

January 2013 - April 2013

FACES SHOP

Abu Dhabi, United Arab Emirates

January 2013 - April 2013

Gitex shopper 2011 world trade center

GITEX 2012 world trade center

Apple store, dubai mall

*FACES SHOP
Marina Mall- Abu Dhabi

*GULFOOD 2013
World Trade Center

*BRIDE SHOW
World Trade Center

ATM show 2013 world trade center

YAS island, abu dhabi

Distree event, fairmont bab elbahr, abu dhabi

Beauty world, world trade center




Responspilties: • Sell promoted products and maintain its record
• Set up and arrange display to attract attention of prospective customer
• Inform customers in modification of products
• Keep records of sales
• Answer questions from prospective customer

Organizer
• National day at Ajman University of Science and Technology in 2011.
• AUST's 2nd Technosphere in 2012 Conference and AGBA's 9th Congress


COMPUTER SKILS
• Microsoft Office (Word, Excel, PowerPoint, Access)
• Fast typing
• ICDL Certificate


SPECIAL SKILS
• Good communication skills
• Public Relations
• Proactive and team player
• Self Motivated
• Excited about new challenges and keen to learn new things.
• Negotiation and Time Management Skills
• Work under pressure and meet deadlines
• Detail-oriented and ability to analyze; Act as a Team Player

Company industry:
Marketing
Job role:
Sales

promoter

January 2012 - December 2012

Dubai Shoppers

Dubai, United Arab Emirates

January 2012 - December 2012

Dubai Shoppers

*GITEX 2012
World Trade Center

*APPLE STORE
Dubai mall Istyle

Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Promoter

January 2011 - December 2011

GITEX

United Arab Emirates

January 2011 - December 2011

Promoter
*GITEX 2011

Company industry:
Advertising
Job role:
Sales

Education

CC- Computer College

July 2014

July 2014

Diploma, Finance

United Arab Emirates

• Studying at CC- Computer College - Major: Finance. • TOFEL & ICDL training are on process, expected to finish shortly.

High School, Ajman

January 2011

January 2011

High school or equivalent, Art Stream

United Arab Emirates

GPA (percentage): 93.4%

GPA (percentage): 93.4%

• Secondary School Certificate, Art Stream, Score Mark 93.4%, from Al Jurf High School, Ajman 2010 - 2011.

Skills

Accounting
Expert
Accounting
Expert
Call Center
Expert
Call Center
Expert
Community Service
Expert
Community Service
Expert
Apple Aperture
Expert
Apple Aperture
Expert
ACCESS
Beginner
ACCESS
Beginner
DETAIL-ORIENTED
Beginner
DETAIL-ORIENTED
Beginner
EXCEL
Beginner
EXCEL
Beginner
ITS
Beginner
ITS
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
MS OFFICE
Beginner
MS OFFICE
Beginner
OF SALES
Beginner
OF SALES
Beginner
POWERPOINT
Beginner
POWERPOINT
Beginner
PROACTIVE
Beginner
PROACTIVE
Beginner
PUBLIC RELATIONS
Beginner
PUBLIC RELATIONS
Beginner
Accounting
Expert
Accounting
Expert
Call Center
Expert
Call Center
Expert
Community Service
Expert
Community Service
Expert
Apple Aperture
Expert
Apple Aperture
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
typing.ICDL
Emerites institute of applied technology
Jun 2010

Hobbies and interests

sports, reading