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Zeeshan Khowaja, Human Resources Relationship Manager

Zeeshan Khowaja

Human Resources Relationship Manager·Independent Food Company

United Arab Emirates

Diploma, CHRP

Work experience

Total years of experience: 22 years, 11 months

Human Resources Relationship Manager

August 2016 - Present

Independent Food Company

Dubai, United Arab Emirates

August 2016 - Present

• Interfacing with management and heads of department for implementing HR policies & procedures in line with core organizational objectives.
• Managing the recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new/existing departments.
• Executing the entire gamut of a task in recruitment encompassing sourcing, screening, selection, and appointment.
• Designed and Implemented a new HR On-Boarding Program.
• Consult and support business leaders on change management, organization development, effectiveness, and employee engagement and culture.
• Lead a team providing first-line assistance to employees on general HR administrative matters, answers to questions & standard policy/procedural information.
• Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.
• Mediate and conflict resolution on employee issues using current policies and disciplinary actions.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

HR & Administration Manager

April 2012 - March 2016

Kcal Healthy Fast Food

Dubai, United Arab Emirates

April 2012 - March 2016

• Managing recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements in consultation with heads of different, functional and operational areas.
• Screening resumes, conducting recruitment, scheduling & interviewing candidates, freezing final round of interview, discussing the offer, issuing offer letter, making salary fitment and making joining formalities.
• Managing the delivery of the HR processes at the Business Units levels, ensuring they have the necessary organization, resources, and capabilities to meet their business goals.
• Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
• Coordinated work activities of subordinates and staff relating to employment, compensation,
labor relations, and employee relations
• Involved in the preparation of detailed job descriptions aligned to job requirements and evaluation of constant changing portfolios.
• Developed and maintained internal control and process for payroll

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

HR & Administration Officer

October 2008 - January 2012

Smart Phones Uganda Ltd

Uganda

October 2008 - January 2012

• Maintain positive working relationships with employees and management.
• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Perform specific research/investigation into operational issues, as requested.
• Recruit and select new hires based on the requirements.
• Responsible for creating reports, local purchase orders, dealing with vendors and management of the office areas.
• Controlled shipment tracking & orderliness & timeliness in transit of goods
• Undertook corrective action in case of inaccurate transportation of goods and inferior quality of goods.
• Coordinated activities with custom officers, transporters and ensure completion of all necessary documentation, permissions, and other legal aspects.
• Preparation of monthly payroll for employees.

Company industry:
Retail & Wholesale
Job role:
Administration

Administration Officer

July 2005 - October 2008

Scheibye Trading Middle East

Sharjah, United Arab Emirates

July 2005 - October 2008

• Maintain positive working relationships with employees and management.
• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Perform specific research/investigation into operational issues, as requested.4
• Recruit and select new hires based on the requirements.
• Responsible for creating reports, local purchase orders, dealing with vendors and management of the office areas.
• Controlled shipment tracking & orderliness & timeliness in transit of goods.
• Undertook corrective action in case of inaccurate transportation of goods and inferior quality of goods.
• Special Assignment - Kampala Uganda (Oct 2006 - July 2007)
 Was instrumental in setting up the business in Kampala Uganda
 Conducted extensive market research prior to starting up the new business. Investigated the economic conditions such as industry trends and competition

Company industry:
Telecommunications
Job role:
Administration

Officer Grade 3

January 2002 - June 2004

Soneri Bank Ltd

Hyderabad, Pakistan

January 2002 - June 2004

Officer Grade 3

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Blue Ocean Management Training

January 2019

January 2019

Diploma, CHRP

United Arab Emirates

Certified Human Resource Professional

Blue Ocean Training & Consultancy

January 2019

January 2019

Diploma, CHRM

United Arab Emirates

Certified Human Resource Manager

University of Sindh

November 2000

November 2000

Bachelor's degree, Commerce

Pakistan

Skills

Employee Relations
Expert
Employee Relations
Expert
Lease Administration
Expert
Lease Administration
Expert
Action Planning
Expert
Action Planning
Expert
Negotiation
Expert
Negotiation
Expert
Communication Skills
Expert
Communication Skills
Expert
HR Policies
Expert
HR Policies
Expert
Communication
Expert
Communication
Expert
Team Work
Expert
Team Work
Expert
Customer Service
Expert
Customer Service
Expert
Social Skills
Expert
Social Skills
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Project Management
Intermediate
Project Management
Intermediate
Employee Relations
Expert
Employee Relations
Expert
Time Management
Expert
Time Management
Expert
Lease Administration
Expert
Lease Administration
Expert
Action Planning
Expert
Action Planning
Expert
Negotiation
Expert
Negotiation
Expert
Communication Skills
Expert
Communication Skills
Expert

Languages

English

Expert

Urdu

Native Speaker

Arabic

Beginner

Training and Certifications

Certifications
Using Questions To Foster Critical Thinking And Curiosity
Photograhpy
HR As A Business Partner
Human Resource Foundation
Interview Techniques
Learning Emotional Intelligence
People Analytics
Social Success at Work
Unconscious Bias
Managing Multiple Generations
Working With Difficult People

Hobbies and interests

Socializing, Networking, Physical Fitness, Learning, Mentoring

- Award for Outstanding Commitment 2013 - Participated in 2nd SAARC & 12th national scout jamboree in 1994 held at Quetta Pakistan - Was instrumental in setting up the business for Scheibye Trading LLC in Kampala Uganda (Oct 2006 – July 2007)