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Zeina Ibrahim , admin coordinator

Zeina Ibrahim

admin coordinator·Corinthia Hotel Khartoum

Saudi Arabia

Diploma, Administration And Business Administration

Work experience

Total years of experience: 14 years, 11 months

admin coordinator

August 2008 - June 2023

Corinthia Hotel Khartoum

Khartoum, Sudan

August 2008 - June 2023

اعمل كمسنقة ادارية بين الشركة الماكلة للفندق والشركة المشغلة وتنسيق العمل بين المستاجرين والادارة
عرض المكاتب للمستاجرين ومدهم بالمعلومات المطلوبة ومساعدتهم في اكمال الإجراءات المطلوبة

Professional Summary
Experienced administrative and operations professional with over 15 years of experience in hospitality and government sectors. Skilled in office coordination, customer service, reporting, invoicing, and resolving operational issues. Known for strong organizational skills, professionalism, and the ability to work efficiently under pressure

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

operation manager

January 2016 - March 2023

Endo Mando restaurant

Khartoum, Sudan

January 2016 - March 2023

*الإدارة اليومية*:
الإشراف على العمليات اليومية للمطعم.
- *الجودة والخدمة*:
ضمان تقديم خدمة وجودة عالية للزبائن.
- *إدارة الموظفين*:
توظيف وتدريب وتقييم أداء الموظفين.
- *إدارة المخزون*:
مراقبة مستويات المخزون وضمان توافر المواد اللازمة.
- *التسويق والترويج*:
تطوير وتنفيذ استراتيجيات للترويج للمطعم.
- *المالية*:
دارة الميزانية وضمان تحقيق الأرباح.
*الصحة والسلامة*:
ضمان اتباع معايير الصحة والسلامة.
- *رضا العملاء*: متابعة شكاوى العملاء وتحسين تجربتهم.

Company industry:
Food & Beverage Production
Job role:
Training and Development

Education

University Of Blue Nile

February 2006

February 2006

Diploma, Administration And Business Administration

Sudan

GPA (rating): Excellent

GPA (rating): Excellent

الاولي علي الدفعة خلال الفترة الدراسية- حصلت على معدل تراكمي عالٍي بتسبة 3.78 - شاركت في العديد من الأنشطة الطلابية. - حصلت على جوائز وتكريمات أكاديمية. - *المهارات*: - مهارات التواصل والقيادة. - مهارات العمل الجماعي. - مهارات حل المشكلات.

Skills

Secretarial

Expert

Customer Care

Expert

operations

Expert

Callcenter

Expert

Coordination

Expert

محاسبة الكترونية

Intermediate

WPS office

Expert

Event Management

Expert

Sales

Expert

Administration

Expert

Public Relations

Intermediate

Receptionist

Expert

Project Management

Intermediate

Mystery Shopping

Beginner

Microsoft Excel

Expert

Science

Expert

Front Office

Expert

Minutes

Expert

Preparation

Expert

Customer Service

Expert

Sales Growth

Expert

Sales Representatives

Expert

Accounting

Intermediate

Marketing

Expert

Management

Expert

Secretarial

Expert

Data Entry

Expert

Social Media Marketing

Expert

Microsoft Office

Intermediate

Digital Marketing

Beginner

Sales Management

Expert

Business Development

Expert

Event Planning

Expert

Customer Care

Expert

operations

Expert

Callcenter

Expert

Coordination

Expert

Social profiles

Languages

Arabic

Native Speaker

English

Intermediate

Memberships

منظمة الرحمة

sonical worker

March 2013

Training and Certifications

Certifications
تنمية مهارات العرض والربيع لمشرفي وموظفي الصالات
المركز الدولي للجودة
May 2007
دبلوم مكثف في المحاسبة الاكترونية
معهد الشرق الاوسط الدولي
Feb 2010
تدريب
بيطار وشركاءه
Jun 2005 - Aug 2005

Training
الاسعافات الاولية
الهلال الأحمر السوداني
Jan 2016
سكرتيرة
شركة مرسي الهندسية
Jan 2006

Hobbies and interests

reading book

perfume انتي أيضا صحابية

watching movies