Personal Assistant, Marketing assistant, guest relation
Abu Dhabi Country Club
مجموع سنوات الخبرة :15 years, 2 أشهر
• Meet, greet and direct guests who enter the Club area
• Handling telephone calls, making a reservation and answering all customers inquires.
• Serve as the main point of contact for members and all walking guests
• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
• Manage, record and resolve Guest or customer complaints promptly
• Ensure a very high level of customer service is constantly maintained for Reception,
• Demonstrate a thorough understanding of all facilities and services provided within the Club
• Maintain good communication and work relationships in all Club areas
• Attend all Reception meetings
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Promotion our special membership card and activities
• In charge of the finance in both cafe and bookstore;
• Selling books and purchase books;
• Taking part in the organization of the literary events:
• Taking part in the organization of the International festival of short story “Where I’m calling from 2013“
During the term of this international festival of my responsibilities were as follows:
• agreeing to and managing a budget;
• securing and booking a suitable venue or location;
• coordinating venue management, caterers, stand designers, contractors and equipment hire;
• organising facilities for car parking, traffic control, security, first aid, hospitality and the media;
• identifying and securing speakers or special guests;
• planning room layouts and the entertainment programme, scheduling workshops and demonstrations;
• liaising with marketing and PR colleagues to promote the event;
• liaising with clients and designers to create a brand for the event and organising the production of tickets, posters, catalogues and sales brochures;
• coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly;
• Analytical - statistical monitoring and analysis of all types of costs to the Agency and proposing measures for their rationalization
• Providing analytical and statistical data of organizational units and preparing analyzes and reports on use of funds
• Processing and delivery of statistical data
• Participate in the planning and preparation projections needed funds for annual fundin requirements and commitments agency
• work on the project 'Removal of radioactive lightning rods" in the Department of ionizing radiation and radiation safety;
• public procurement in 2011 and 2012 for the Program of environmental monitoring (assistance in creating a budget, conducting internal databases and other current affairs)
• coordinator of the Advisory Board for ionizing radiation and radiation safety
• Performs other duties as requested assumed
• Teacher of the subject from the field of economics( Accounting, Office administration, Entrepreneurship, Marketing... )
• preparing and delivering lessons to a range of classes of different ages and abilities;
• marking work, giving appropriate feedback and maintaining records of pupils' progress and development;
• researching new topic areas, maintaining up-to-date subject knowledge, and devising and writing new curriculum materials;
• preparing pupils for qualifications and external examinations;
• managing pupil behaviour in the classroom and on school premises, and applying appropriate and effective measures in cases of misbehaviour;
• undertaking pastoral duties, such as taking on the role of form tutor, and supporting pupils on an individual basis through academic or personal difficulties;
• communicating with parents and carers over pupils' progress and participating in departmental meetings, parents' evenings and whole school training events;
• liaising with other professionals, such as learning mentors, careers advisers, educational psychologists and education welfare officers;