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Zerene Wilson

Senior Operations Manager

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, Hospitality (Specialization in Event & Convention Management
Experience:
11 years, 9 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  11 Years, 9 Months   

July 2010 To October 2013

Senior Operations Manager

at MEED Media fz llc
Location : United Arab Emirates - Dubai
• Taking charge of all logistic requirements for the assigned conference
• Sourcing different venues in the UAE, Qatar, Kuwait, Oman and Turkey regions and liaising directly with them to ensure all the requirements of the conference have been fulfilled
• Sourcing new suppliers in the respective regions (audio-visual companies, designers, printing houses) and maintaining relationships with them in order to get the best available rates
• Solely in charge of creating the onsite collateral for the assigned conference
• Handling the assigned conference budget and costs as well as overseeing budgets for all conferences making sure the costs stay low
• Supervising and managing delegate, speaker and sponsor registration on the day of the event
• Liaising with the various sponsors for the assigned event to ensure that all that has been promised in the contract has been fulfilled
• Creating the floor plan for the ballroom (for the hotel) as well as the floor plan for the exhibition area (for the sponsors)
• Communicating all conference related information to other individuals/departments involved in the assigned event
• Managing the team when required
• Worked on various events including: District Cooling 2010, Qatar Projects 2011, Middle East Aluminium 2011, Arabian Hotel Investment Conference 2011, Arabian World Construction Summit 2011, Qatar Transport 2011, Project Finance 2012, Middle East Petrochemicals 2012, Arabian Hotel Investment Conference 2012, Qatar Stadium 2012, Oman Investment Forum 2012, MENA Rail Projects 2012, The Abu Dhabi Conference 2012 and Middle East Project Finance 2013.
January 2009 To March 2010

Student Affairs Administrator

at Dubai School of Government
Location : United Arab Emirates - Dubai
• Entering student data into program based software
• Playing a pivotal role in planning the Launch of the Dubai School of Government Alumni Association
• Assisting with MPA students questions and concerns on a daily basis
• Creating weekly reports
September 2006 To May 2008

Student Centre Manager

at Southern New Hampshire University
Location : United States
- Managing the student center
- Overseeing events taking place in the student center
- Acting as a liaison between authorities and students during after hours
January 2008 To May 2008

Hospitality Intern

at Southern New Hampshire University
Location : United States
• Managing the logistical coordination for both internal and external organizations
• Production of written contracts and invoices
• Conducting on-site supervision during events
March 2007 To May 2007

Intern

at Greater Manchester Chamber of Commerce
Location : United States
• Assisted in planning a major breakfast forum for 100 business leaders
• Setting up and assisting executives on the day of the event

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2008

Bachelor's degree, Hospitality (Specialization in Event & Convention Management

at Southern New Hampshire University
Location : New Hampshire, United States
GPA - 3.335

AWARDS
School Prefect, Orientation Leader
- Leadership role that involved power and authority to make decisions on various aspects of student life in school.
- Responsible for initiating new students into all aspects of academic and co-curricular activities at the school

INTERNSHIPS
Southern New Hampshire University, Conference Services, Hospitality Intern
January 2008 - May 2008
- Managing the logistical coordination for both internal and external organizations
- Production of written contracts and invoices
- Conducting on-site supervision during events

Greater Manchester Chamber of Commerce, Intern
March 2007 - May 2007
- Assisted in planning a major breakfast forum for 100 business leaders
- Setting up and assisting executives on the day of the event

التخصصات والمهارات

تخطيط الأحداث

إدارة الأحداث

إدارة فرق العمل

Proficient in utilizing computer technology in a range of business applications, Microsoft Office

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Hindi

Intermediate

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