load controller
Qatar aviation services
Total years of experience :17 years, 0 Months
• Manage the weight and balance of each flight and issue the relevant documentation.
Quality control coordinator
Leading a small team to give a 5 star customer services to our customers while
Handling flights. Also co-ordinating with dispatchers to offload reloads baggage for each flight. Closing of the flights from boarding gate and finalising delays if any.
Manage the weight and balance of each flight and issue the relevant documentation.
Coordinates all activities related the handling of that particular flight ensuring a safe, secured and on-time performance, before moving to the next one.
Signals the pilot to keep turning, slow down, stop, and shut down engines, leading the aircraft to while parking on bay or to the runway.
Working under seniors learning about the job at the gates and check-in counters to know how they are working, handling flights and how they are dealing and giving our customers an excellent service on the ground.
Responsible to solve problem, interfere to help my colleagues for any unconvinced. Collaborated with all staff, seniors and juniors to make sure sending flights safe and on time without unnecessary delayed.
Taking the initiation to open and close the flights on time if seniors are busy with another gate.
Responsible to help gates no show customers by providing facilities under the company rules.
Working in team to help passenger by giving excellent services and the right information to make their flights easy.
Order processing, billing, maintenance of customer files, inventory tracking ... ensure all sales tracking. First contact with the client company.
Order processing, billing, maintenance of customer files, inventory tracking ... ensure all sales tracking. First contact with the client company.
Order processing, billing, maintenance of customer files, inventory tracking ... ensure all sales tracking. First contact with the client company.
Administrative follow-up;
Management schedule manager and / or colleagues;
Management of incoming and outgoing mail;
Answering phone calls;
Reception;
Replay files
DEUG