Operations Supervisor
IMGS
Total years of experience :10 years, 4 Months
• Leadership: Provide direction and guidance to logistics team members, fostering a positive and productive work environment.
• Communication: Effectively communicate with internal teams, external vendors, and customers to coordinate logistics activities and resolve issues.
• Organization: Organize and prioritize logistics tasks, ensuring timely and efficient completion of all activities.
• Time Management: Manage time effectively to meet deadlines and ensure timely delivery of goods and services.
• Problem-solving: Identify and resolve logistics-related issues and challenges to minimize disruptions to operations.
• Decision-Making: Make informed decisions regarding logistics processes, resource allocation, and problem resolution.
• Team Management: Supervise logistics team members, providing support, guidance, and training as needed.
• Attention to Detail: Maintain accuracy and precision in all logistics activities, including documentation, inventory management, and order processing.
• Adaptability: Adapt to changing circumstances and priorities in the logistics environment to ensure flexibility and responsiveness.
• Conflict Resolution: Address conflicts and disagreements among team members or with external stakeholders to maintain a harmonious working environment.
• Prioritization: Prioritize tasks and activities based on urgency, importance, and impact on overall logistics operations.
• Technical Proficiency: Utilize technical tools and systems for logistics operations, such as inventory management software and transportation management systems.
• Analytical Thinking: Analyze logistics data and performance metrics to identify trends, opportunities for improvement, and areas of concern.
• Training and Coaching: Provide training and development opportunities for logistics team members to enhance their skills and knowledge.
• Strategic Planning: Develop and implement strategic plans for logistics operations to support organizational goals and objectives.
• Budgeting: Manage logistics budgets effectively, controlling costs and expenses while ensuring high-quality service delivery.
• Process Improvement: Continuously review and improve logistics processes to enhance efficiency, reduce waste, and increase customer satisfaction.
• Customer Focus: Maintain a customer-centric approach in logistics operations, ensuring timely and accurate delivery of goods and services to meet customer expectations.
• Negotiation: Negotiate contracts, agreements, and service levels with vendors and service providers to achieve favorable terms and conditions.
• Risk Management: Identify and mitigate risks associated with logistics operations, such as supply chain disruptions, regulatory compliance issues, and security concerns.
• Regulatory Compliance: Ensure compliance with relevant regulations and standards governing logistics operations, including transportation, warehousing, and import/export regulations.
• Fleet Maintenance Knowledge: Oversee the maintenance and servicing of fleet vehicles to ensure safe and reliable transportation of goods.
• Inventory Management: Manage inventory levels, storage, and tracking to optimize stock levels and minimize stockouts and excess inventory.
• Supplier Management: Manage relationships with suppliers and vendors to ensure timely delivery of goods and services.
• Route Optimization: Optimize transportation routes and schedules to minimize costs, reduce transit times, and improve efficiency.
• Fleet Management: Manage fleet operations, including vehicle allocation, maintenance scheduling, and driver management.
• Supply Chain Management: Coordinate with internal and external stakeholders to optimize the supply chain and ensure smooth flow of goods and services.
• Vendor Management: Manage relationships with vendors and service providers to ensure timely and cost-effective delivery of goods and services.
Reviews and approves the daily dispatch plans.
2. Supervising a team of 4 Dispatcher 5 Service delivery Agent & 240 drivers.
3. Managing fleet size of 232 Vehicles (heavy & Light)
4. Preparing Monthly, Weekly & Annual reports for the Client (Tadweer-Al Ain Municipality)
5. Preparing Statistical Reports for Tadweer.
6. Preparing Quarterly KPIs for Tadweer.
7. Preparing SIP Reports for Tadweer.
8. Planning cost effective routes for each vehicle (Routes).
9. Conducting Meetings and Presentation Regarding Weekly Fulfilment/Budget vs Actual/Fleet Dispatch ratio etc. for the management.
10. Preparing attendance and over time file for the total fleet.
11. Maintaining proper coordination between the operations for smooth performance.
12. Conducting Daily meetings with the workshop team for break down updates and maintenance.
13. Conducting Accident Committee meeting to discuss the no of accident in the project and taking appropriate action to avoid reoccurrence. Participating in Weekly HSE Meeting.
14.
14. Coordinating with the insurance for the Accident repair.
15. Conducting weekly meetings for improving on ground performance for the entire project
16. Preparing monthly Diesel forecast for the Entire project.
17. Following up with Road permission Requirements for all the Vehicles.
18. Maintaining proper 3rd party certification (heavy vehicle lifting Equipment’s)
19. Participating in SME meeting (Project Fuel budget & cost-effective plans and methods)
20. Monitoring project fines on the vehicle (Over speeding, in valid fines, heavy vehicle entering prohibited area etc.)
21. Attending Tadweer meetings for Waste collection (Total Tonnages collected)
22. Approves allocation of vehicles and Drivers, as per request from City Cleaning Operations.
23. Follows up on daily Vehicle Dispatch activities, providing related report to the Vehicle Control Manager.
24. Follows up and reports accidents and repetitive breakdowns to the Vehicle Control Manager.
25. Coordinates with the Governmental Affairs and Fleet Control sections regarding the yearly mechanical inspection of all the vehicles, to set the needed schedules.
26. Follows up with the Car Wash Foreman on number of vehicles washed per day.
27. Follows up with the Communication Technician regarding radios’ status and maintenance.
28. Follows up on drivers’ complaints in coordination with the VC Controller.
29. Reports major shortfalls or breach of regulations to the Management, providing necessary Information for inspections, suggesting necessary disciplinary action.
30. Responsible for complying with the applicable HSE procedures, instructions, requirements, laws, regulations from customers, regulatory and statutory bodies and those applicable to his/her job requirements.
31. Responsible for reporting to his/her superiors’ occurrences, events, violations, and acts that may affect the environment, health, safety, and company reputation.
Complies with the Health & Safety instructions:
1. Responsible in exercising due diligence towards health & safety of self & others in the organization
2. Responsible to comply with the applicable HSE procedures, instructions, requirements, standards received from regulatory and statutory bodies.
3. Responsible for reporting to superior occurrences, events, violations, and acts that may impact staff health and safety or the environment.
Managed logistics operations, including inventory control, order processing, and shipping and receiving.
· Ensured timely delivery of goods by coordinating with internal departments and external vendors.
· Developed and implemented logistics strategies to reduce costs and improve efficiency.
· Conducted regular audits to ensure compliance with company policies and procedures.
· Led a team of \[180\] employees, providing training, coaching, and performance management.
· Monitored and maintained accurate inventory records, reducing inventory discrepancies by \[100 %\].
· Collaborated with cross-functional teams to identify and resolve logistics-related issues.
· Coordinated logistics operations, including order processing, shipping and receiving, and inventory control.
· Maintained accurate inventory records and conducted regular audits to ensure compliance with company policies and procedures.
· Communicated with internal departments and external vendors to ensure timely delivery of goods.
· Assisted in the development and implementation of logistics strategies to improve efficiency and reduce costs.
· Provided support to the Logistics Manager in managing logistics operations.
· Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
· Organizing, attending, and participating in stakeholder meetings.
· Documenting and following up on important actions and decisions from meetings.
· Preparing necessary presentation materials for meetings.
· Ensuring project deadlines are met.
· Determining project changes.
· Providing administrative support as needed.
· Undertaking project tasks as required.
· Developing project strategies.
· Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
· Assess project risks and issues and provide solutions where applicable.
· Ensure stakeholder views are managed towards the best solution.
· Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
· Create a project management calendar for fulfilling each goal and objective.
· Visualize and facilitate logistics of the warehouse & transportation
· Communicate and Coordinate with manufacturers, suppliers & vendors.
· Supervise and organize orders of raw materials and equipment
· Coordinate and monitor operations of the supply chain
· Optimize procedures with logistics IT
· Track final product shipments, costs, and timelines according to requirements
· Resolve Delivery and inventory issues.
· Recruit, hire, train, and schedule logistics staff
· Keep detailed, organized records of orders and stock
· Prepare accurate reports according to the expectations of upper management
· Analyse data, and suggest modifications and improvements accordingly
· Adhere to all safety standards, regulations, laws, and policies
Promote health and safety within the organization and develop safer and healthier ways of working. Application of programs to remove the hazards from the workplace and to correct unsafe work practices.
· Preparation of Risk Assessment & Safety Plan for the company.
· Following & preparing proper daily, weekly & monthly safety reports.
· Following proper work permit system to practice smooth & safe work.
· Dealing with the client & consultant regarding any safety issue or for giving any suggestion.
· Inspect and test machinery and equipment to make sure they meet safety regulations.
· Make sure that personal protective equipment is being used in workplaces properly.
· Make sure that dangerous materials are stored & Disposed in a proper manner.
· Identify and test work areas for potential accident and health hazards and implement appropriate control measures.
· Help supervise the investigation of accidents and unsafe working conditions, study possible causes and recommend remedial action
· Conduct training sessions for management, supervisors and workers on health and safety practices and legislation.
· Coordinate emergency procedures.
· Communicate frequently with management to report on the status of the health and safety programs.
· Planning for the required safety materials such as (Fire Extinguisher, Fire blankets, Safety Harness etc)
· Conducting safety meeting & toolbox talk for increasing safety awareness & informing the workers about the hazard related with their work.
Fleet Management: I am responsible for the overall management of the fleet, which involves acquiring, maintaining, and disposing of vehicles. This includes conducting research and making recommendations on vehicle purchases, negotiating with suppliers, and ensuring compliance with regulations and company policies.
· Vehicle Maintenance: I am the one who coordinate and schedule regular maintenance and repairs for the fleet vehicles to ensure they are safe and reliable. This includes working with service providers, tracking maintenance records, and addressing any issues promptly to minimize downtime.
· Fuel Management: I am responsible to monitor fuel consumption and develop strategies to optimize fuel efficiency and reduce costs. This may involve implementing fuel tracking systems, analyzing fuel usage data, and promoting fuel- efficient driving practices among the fleet drivers.
· Driver Management: I oversee the driver selection process, ensuring they meet the necessary qualifications and have valid licenses. You may also provide training and guidance on safe driving practices, monitor driver performance, and address any concerns or disciplinary issues that may arise.
· Record Keeping and Reporting: I maintain accurate records related to vehicle inventory, maintenance, fuel consumption, and other relevant data. You may generate reports and analyze data to identify trends, evaluate performance, and make recommendations for improvements.
· Budgeting and Cost Control: You work closely with the finance department to develop and manage the fleet budget. This involves monitoring expenses, identifying cost-saving opportunities, and implementing strategies to control operational costs.
· Compliance and Safety: I ensure that the fleet operations comply with all applicable laws, regulations, and safety standards. This includes vehicle registration and licensing, insurance coverage, and implementing safety policies and procedures.
· Fleet Optimization: I continuously evaluate the fleet's performance and seek opportunities to optimize operations. This may involve implementing new technologies, such as telematics systems, to track vehicle usage and performance, as well as identifying areas for process improvement.
· Overall, as a fleet coordinator, your primary goal is to ensure the efficient and cost-effective management of the fleet while maintaining high standards of safety and compliance. Effective communication, organization, and analytical skills are essential in this role.