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Zulfiqar Memon, Service Manager

Zulfiqar Memon

Service Manager·MB Automotive Specialist Ltd.

Ireland

Master's degree, Marketing

Work experience

Total years of experience: 25 years, 5 months

Service Manager

February 2023 - Present

MB Automotive Specialist Ltd.

Dublin, Ireland

February 2023 - Present

Aftersales Service, Parts and Workshop Operations

Company industry:
Automotive Dealership & Distributor
Job role:
Management

General Manager After Sales Service Operations & Management

July 2015 - October 2022

FUSO (Daimler Subsidiary) Master Motor Corporation Pvt. Ltd.

Karachi, Pakistan

July 2015 - October 2022

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Incharge After Sales Service & Workshop Operations

June 2013 - May 2015

Mercedes Benz Juffali Group of Co.

Alqasim, Saudi Arabia

June 2013 - May 2015

Company industry:
Automotive Dealership & Distributor
Job role:
Support Services

National Manager After Sales Service Operations

February 2011 - May 2013

Al Hajj FAW Motors Co. Pvt.

Karachi, Pakistan

February 2011 - May 2013

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Manager Service

November 2008 - December 2010

Al Suboh Modern Technology Co. Ltd.

Dammam, Saudi Arabia

November 2008 - December 2010

Company industry:
Purchasing & Procurement
Job role:
Support Services

Manager After Sales Service (Product Support)

August 2000 - November 2008

Hinopak Motors Co. Ltd (Owned by Hino Motors Japan, Toyota Group)

Karachi, Pakistan

August 2000 - November 2008

Company industry:
Automotive Dealership & Distributor
Job role:
Support Services

Education

Al Khair University

March 2004

March 2004

Master's degree, Marketing

Pakistan

GPA (point): 3.04 out of 4

GPA (point): 3.04 out of 4

Technical Traning Center TTC - ILO

February 2001

February 2001

Diploma, Auto Mechanic G-III

Pakistan

GPA (percentage): 89.3%

GPA (percentage): 89.3%

Secured Position in Sindh Technical Board Education
View attachment

Mehran University of Engineering and Technology Jamshoro

August 1999

August 1999

Bachelor's degree, Mechanical Engineering

Pakistan

GPA (percentage): 60%

GPA (percentage): 60%

Thesis Project : Design & Development of Oil Well Internship : Dadex Iternit Internship : Indus Motor Co. (Toyota)
View attachment

H.S.C

March 1993

March 1993

High school or equivalent, Pre-Engineering

Pakistan

GPA (percentage): 74%

GPA (percentage): 74%

courses: Pre-Engineering
View attachment

Public School B.I.S.E

March 1991

March 1991

High school or equivalent, S.S.C Science

Pakistan

GPA (percentage): 74%

GPA (percentage): 74%

Skills

Customer Service
Expert
Customer Service
Expert
Customer Focus
Expert
Customer Focus
Expert
Workshop Leadership
Expert
Workshop Leadership
Expert
Services Sales
Expert
Services Sales
Expert
Automotive
Expert
Automotive
Expert
MARKETING
Expert
MARKETING
Expert
Spare Parts
Intermediate
Spare Parts
Intermediate
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
Men Management
Expert
Men Management
Expert
Workshop Management
Expert
Workshop Management
Expert
Dealership Network
Expert
Dealership Network
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
Service
Expert
Service
Expert
AUTOMOTIVE
Expert
AUTOMOTIVE
Expert
COUNCIL
Expert
COUNCIL
Expert
TECHNICAL TRAINING
Expert
TECHNICAL TRAINING
Expert
Customer Service
Expert
Customer Service
Expert
Customer Focus
Expert
Customer Focus
Expert
Workshop Leadership
Expert
Workshop Leadership
Expert
Services Sales
Expert
Services Sales
Expert
Automotive
Expert
Automotive
Expert

Languages

Japanese
Beginner
English
Expert
Arabic
Beginner
Urdu
Native Speaker
Pushto
Native Speaker
Punjabi
Beginner

Memberships

Pakistan Engineering Council

Professional Engineer - MECH/16346

November 2001

Association of Overseas Technical Scholarship AOTS Japan

Automotive Professional

December 2007

Professional Engineer - Mechanical Engineer

Engineers Ireland

November 2022

Training and Certifications

Training
Business Opportunities Through Establishment of Computerised Tune-Up Center for Automotive Vehciels
Fuel Efficiency in Road Transport Sector Project by UNDP & ENERCON
Apr 2001
Show credentials
Instrumented Tune Up Services Course
Fuel Efficiency in Road Transport Sector Project by UNDP & ENERCON
Jan 2003
Show credentials
Project Management
Pearl Institute of Management & Information Technology
May 2003
Show credentials
General Orientation on Japanese Culture, Business & Technical
AOTS Japan
Nov 2007
Show credentials
Hino 500 & 700 Series
AOTS & Hino Motors Japan
Dec 2007
Show credentials