Credit Controller
Takween Advanced Industries
Total years of experience :12 years, 6 Months
- Overseeing credit department and ensuring execution of all credit activities according to established policies & procedures. Liaising meetings with Regional Manager for aging review & reserve analysis on regular basis
- Adeptly monitoring credit review process for customer credit risk evaluation and credit underwriting & recommendation, while ensuring compliance with all applicable laws & regulations related to credit granting
- Efficiently conducting credit analysis for credit, while significantly reducing old debt with close follow up and developing strategies to reduce bad debt & improve collections. Reviewing credit applications and assessing creditworthiness of potential customers. Aptly negotiating payment terms & monitoring collections activities
- Maintaining records of customer credit information and monitoring customer accounts for changes in creditworthiness. Maintaining coordination with other departments to ensure accuracy of customer accounts
- Analyzing customer data & financial statements to determine their ability to repay debts. Providing guidance to staff on credit-related matters. Providing analysis/recommendations to management regarding credit risk. Managing LCs & bill of collections, gathered financial data, and preparing credit reports and presentations
- Creating procedures and policies that ensure timely payments and maintaining a high level of customer retention while ensuring credit collection policies and procedures are followed.
- Periodic Review of Credit Limit for Credit Customers across the regions.
- Holding monthly/quarterly meeting with regions to discuss the overdue/exposures and revert with the actions/recommendation to the Line Managers.
- Managing and following a team.
- Monitoring debtor balances to ensure a reduction in debtor's DSO.
- Regular follow up of customer overdue with the regions.
- Quarterly review of Provisions for Trade and Other Receivables across divisions to be concluded based on the month before the Quarter ends and any risk are processed before the Financials for the Quarter are released.
- Propose write-offs in extreme cases after exhausting all recovery methods available, fulfil ad-hoc reporting needs, and prepare account reconciliations.
- Regularly review and suggest improvements to current debt recovery procedures, and periodically check for updates regarding credit for different customers.
- Follow up with the regions to ensure all unallocated credits lying with the customers are cleared on time.
- Circularization of Balance confirmation on a half-yearly basis, align with the regions and consolidate all actions required to be taken.
- Swiftly and accurately, handle all internal inquiries regarding the status of payments, negotiations, re-payment plans, and settlements.
- Adeptly align departments' goals with the company's overall recovery objectives and improve documentation processes to cover potential loopholes.
- Protect company's business interests at all times by continuously communicating with the sales team on outstanding amounts of key accounts.
- Exercise restraint in writing good credit by carefully considering key factors, which can decide a client's creditworthiness, including industry analysis within the given relevant economic context.
- Empower newly hired staff on matters concern onboarding of new credit-based customers, legal documentation, and recovery procedures
- Align with External and Internal Auditors wherever applicable.
- Ensuring continues improvement and automation and implemented wherever applicable.
- Managing the implementation of all aspects of the risk function, including implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks.
- Responsible for minimizing the company receivable risk and maximizing the payment collection.
- Monitoring customer overdue and negotiating payment plans before releasing customer on hold order in Matrix. It also includes handling customer inquiries related to balance outstanding.
- Monitoring customer account details for non-payments, delayed payments and other irregularities.
Reviewing aged debt reports with Sales Managers, Commercial Directors and Business Directors to take necessary action.
- Collection calls, Identifying and following up on doubtful accounts.
- Setting of credit limits, based on country dynamics, customer rating, current level of exposure and future forecast of business.
- Responsible for the evaluation of prospective customers and recommend credit terms and limit to get the maximum level of control prior to/and after credit approval.
- Identifying problems, recommending remedies & ensuring timely follow up to resolve the problems & issues thus ensuring premium after-sales customer service
- Assisting in the development of and manage processes to identify and evaluate business areas' risks and risk and control self-assessments.
- Preparing reports on accounts receivables, credit sales and collections, over dues and collections.
- Preparing and following balance confirmation of customers.
- Ensuring compliance to procedures laid out in order to strictly adhere to the corporate credit policy.
- Handling the credit process for new and old credit customers.
- Ensuring credit applications for all new accounts are completed and approved.
- Ensuring that customers adhere to the credit terms prescribed, which will help the team reach the targeted DSO.
- Ensuring that a high level of professional rapport is developed and maintained with all customers.
- Monitoring invoice delivery, follow up on missing documentation with the Billing department.
- Communicating and visiting customers personally and building a relationship with them.
- Expert in reconciling customer's statements, researches and resolve payment discrepancies.
- Maintains accounting control by preparing and recommending policies and procedures.
- Monitoring customer overdue and negotiating payment plans before releasing customer on hold order in Matrix. And it includes handling customer inquiries related to balance outstanding.
- Identifying & monitoring changes in payment patterns and proposes action to avert indebtedness and ensure that credit given to customers is controlled effectively.
- Reviewing the aged debt report with the sales team to take the necessary action.
- Supporting the sales team to resolve issues related to non-payment of invoices and account confirmation.
- Performing risk assessment, in cooperation with local segment management, for new and existing customer accounts, regular review and reporting on overdue receivables to reduce the possibilities for bad debts.
- Ensuring that new customer account application documents initial checking should be done and so as the linking customer in the ERP system.
- Using specialist computer databases to check credit records.
- Maintaining accurate and up to date customer details and account records.
- Obtaining sufficient information to assess the creditworthiness of new and existing customers.
- Anticipating developments, and identifies accounts that will require special attention.
- Preparing reports such as accounts receivables, credit sales and collections, over dues and collections.
Participated in maintaining, & coordinating the implementation of accounting operations, control & procedures.
- Participated in monitoring accounting & related system reports for accuracy & completeness & resolve accounting discrepancies.
- Participated in preparing & reviewing the budget, financial reports, business analysis, financial analysis & statements.
- Recommending, developing and maintaining financial databases, computer systems and manual filing systems
- Proceeding with the input process and handling of financial data & reports for the company's automated financial systems.
- Maintaining company office, its assets and ensuring the application of corporate rules on associates and staff.
- Recording day-to-day financial activity, maintaining petty cash and preparing bank/fund reconciliation.
- Ensuring a strong control of corporate expenditure, checking and correcting work expenses of all employees.
- Maintaining a liaison between head office, regional offices and company employees to ensure communication of ideas and steady handling of work-related issues.
- Providing material and financial support to other employees according to company policies and assisting the Regional Manager in running the business of the organization.
- Providing advice and information to the Finance Manager.
- Contributing to the development and maintenance of financial systems and processes.
- Preparing and reconcile bank statements.
- Opening and closing bank accounts after document verification of the customers.
- Maintaining a record of daily cash flow, checks, bank drafts and other transactions.
- Managing customer services counters and ensuring quality delivery of corporate services to make sure of customer satisfaction.
Master In Business Administration In Finance
Bachelors in Commerce
Intermediate
