Ahmed Medhat Ismail, Head of Talent Acquisition

Ahmed Medhat Ismail

Head of Talent Acquisition

Julphar

Lieu
Émirats Arabes Unis
Éducation
Diplôme supérieur, Managing Talent
Expérience
16 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 8 Mois

Head of Talent Acquisition à Julphar
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis octobre 2023
Head of Human Resources à Numerus Group
  • Émirats Arabes Unis - Dubaï
  • janvier 2021 à septembre 2023

Spearheading the strategic HR initiatives and operations for a Numerus holding with subsidiaries in the FMCG, Automotive, Oil & Gas Services, and Shipping & Logistics sectors. Since January 2021, I have been building the HR department from the ground to drive transformative HR strategies, attracting top talent, and fostering a culture of excellence, innovation, and growth across Numerus holding and its subsidiaries.

1-HR Policies and Procedures: Successfully developed and implemented comprehensive HR policies tailored to each subsidiary, aligning with industry best practices and local regulations.
2-Talent Acquisition Success: Spearheaded strategies that recruited top-tier professionals across all levels within the holding company and its subsidiaries.
3-Employee Engagement and Retention: Introduced innovative initiatives, improving satisfaction and retention rates, fostering a positive work culture, and boosting productivity.
4-Performance Management Enhancements: Implemented systems for clear expectations, constructive feedback, and improved employee performance.
5-Training and Development Initiatives: Designed comprehensive programs, enhancing employees' skills, and fostering career growth.
6-Compensation and Benefits Enhancement: Optimized programs to ensure competitiveness, fairness, and alignment with industry standards, boosting employee satisfaction.
7-HR Systems and Technology Implementation: Oversaw efficient HR information system implementation, streamlining processes and enhancing operational efficiency.
8-Legal Compliance and Risk Mitigation: Ensured adherence to labor laws, minimizing HR-related legal risks and maintaining accurate HR records.
9-Leadership and Team Development: Built and led a high-performing HR team, providing guidance, mentorship, and professional growth opportunities.
10-HR Analytics and Reporting: Presented regular HR reports to senior management, offering valuable insights for informed decision-making and strategic planning.

Freelance HR Consultant à Confidential
  • Émirats Arabes Unis - Dubaï
  • janvier 2020 à décembre 2021

-Designed and constructed Training Academy curriculum and structure
-Designed training programs and workshops to be delivered in the Training Academy
-Designed Saudi Graduate's Program
1-Developed selection criteria & strategy for the SGP
2-Selected Assessments to be used for selection
3-Designed & developed the SGP onboarding process
-Prepared a cost-effective project budget
-Reviewed and enhanced job descriptions
-Designed and built the objective-based performance management system along with
the process, procedure manual, and policy
-Designing and delivering Sales & Customer Service workshops to the frontliners
-Designed & implemented competency framework (Core, Functional & Leadership)

Talent & OD Manager à Imdad (UAE) LLC
  • Émirats Arabes Unis - Dubaï
  • janvier 2016 à février 2020

Talent Management
-Collaborating with VP of HR and Department Heads for aligning learning and development programs to organizational business strategy & goals.
-Analyzing Talent Pool across the organization and identifying Hi-Pots.
-Administering an annual development centre (assessment center) for Hi-Pots identification & insuring fair promotions.
-Managing and implementing succession planning process in alignment with leadership team.
-Managing corporate internal training academy and maintaining all the technical and non-technical programs library updated.

Organisational Development:
-in-charge of the continuous developing of HR policies to adhere with the defined organizational norms keeping in view the corporate vision and public image of the company.
-Identifying organisational efficiency gaps and suggesting short & long term plans to cover the identified gaps in collaboration with the leadership team.
-Managing performance management process and monitoring implementation and effectiveness of the -Organization’s competency/skills framework & KPI's .
-Designing and developing HR training programs for management and employees.
-Conducting assessments and reporting effectiveness of training in terms of employee accomplishments and performance.
-Leading the maintenance of the organization's job level description and mapping.

Achievements
-Designed a Sales induction training program to help nesting the new joiners in achieving sales results in more efficient and reliable techniques (Reduced hire to sell time from 9 months to 3 months).
-Designed Induction program along with Induction Kit and probationary period evaluation KPI's.
-Designed and managed Performance Management system.
-Introduced Competency framework (Core, Functional & Leadership) to enhance and measure employee’s performance quality.
-Introduced Talent Management Program which includes
Identifying (Hi Pots) and talent pool
Succession Planning
Career Development Plans (Hi-Pots & Successors)

Training & Recruitment Manager à Imdad (UAE) LLC
  • Émirats Arabes Unis - Dubaï
  • juin 2014 à décembre 2015

Key Responsibilities:
Learning and Development:
- Collaborated with Department Heads for aligning learning and development programs to organizational business strategy.
- Prepared and maintained a cost effective annual training budget
- Implemented structured performance and quality improvement assessments including Individual Development Programs (IDPs) for the middle and senior management (70 20 10) and follow up on completion.
- Mapped career progression for sales teams to make sure of its solid structure.

Recruitment:
- Spearheaded the recruitment function across the Group in the (GCC & Levant).
- Interacted with department heads in ascertaining recruitment requirements for seamless functioning of the HR department.
- Collaborated with department heads in preparing detailed manpower plans for middle and senior managerial positions for each business unit across the group.
- Conducted recruitment drives based on strategies developed.
- Designed and launched local and overseas advertisements to support organizational recruitment programs.
- Managed the screening of applications, conducted interviews of selected candidates, administered aptitude tests followed by reference and background checks and verified applicant credentials.
- Liaised with universities to work on nationalization recruitment targets (Saudization & Omanization Programs)
- Performed and evaluated personality (psychometric tests) for candidates (15FQ+ and Occupational Interest Profiles).
- Drafted and presented offers to recruits, facilitate induction, staff logistics and obtain security clearances.

Strategic HR Functions:
- In-charge of formulating HR policies adhering to defined organizational norms keeping in view the corporate vision and public image of the company.
- Contributed to talent retention strategies and succession planning working in close coordination with the senior management.
- Assisted departmental managers in interpreting HR handbooks, implementing procedures as required by the management and checking deviations to avoid labor hassles and statutory repercussions for the company.
- Oversaw employee communication, attesting content sent to employees and monitoring outward communication affecting the corporate image of the company.
- Undertook HR Information System setup to encourage centralized, well-informed decision-making practices.

Achievement:
- Implemented Psychometric & Behavioral assessments for new hires and current employees on CEB methodologies.
- Established an in-house training academy
- Shortened time to fill new positions from 120 days to 60 days.
- Saved 30% of the recruitment budget by using in-house recruitment rather than agencies
- Saved extra 20% of the recruitment budget by encouraging referrals and internal recruitment.
- Designed, developed and delivered a companywide leadership development track to enhance & encourage a continuous learning journey

Part-Time Trainer à LG Egypt
  • Egypte - Le Caire
  • mars 2014 à décembre 2015

-Conducting training sessions for LG Mobile Products in terms of skills, abilities and knowledge for Floor Salesmen, customer service, technicians, and employees in groups.
-Design and develop on job and skills job training's based on the organization’s needs.
-Collaborate with Sales & Marketing managers to identify training needs and key communication point of Mobile Products.
-Assessing the (ROI) return on investment and evaluating the conducted training.
-Regular market visits on quarter basis, check the market on regular basis, check the products situation, display, competitors and their movements in market in Egypt.
-Managing and localizing all training materials of the Mobile Business Unit for Egypt

Psychometric Assessor à Restrata
  • Émirats Arabes Unis - Abu Dhabi
  • janvier 2014 à décembre 2015

Joined Restrata as a Psychometric Assessor in a Joint Project with Abu Dhabi Government where we hold High Tech Experiential Based Assessment Center based on a 10 Leadership Competencies that were identified core across the Organization Leaders where I participate in:
-Designing and delivering experience based leadership assessment and development programs
-Organizational Analysis and Development
-Talent Identification and consulting development plans.
-360° feedback

Part-Time Trainer à BlackBerry MEA
  • Émirats Arabes Unis - Dubaï
  • mars 2014 à août 2015

- Conducting product training for promoters and merchandisers across Egypt & UAE.
- Responsible and conducting sales skills training for internal sales staff, key dealer salesman, branch office staff and promoter.
- Conducting technical and advanced product training for internal/external promoter, road show team and the outsourced vendors.
- Subject matter expert on product specifications, issues, usage and sales key point for internal, external and sales staff.
- Conducting mystery shopping across the Egypt & UAE to validate the quality of the external sales staff.
- Branding development and strategic consulting for product management team on product specifications and specific details.

Learning & Development Manager à BlackBerry
  • Émirats Arabes Unis - Dubaï
  • janvier 2012 à février 2014

Key Responsibilities:
- Defined skills required for specific business activities, devised training to achieve multi-tasking & cross-functional objectives complying with core values, leadership framework, and performance management analysis.
- Designed competency-based training curriculum based on training needs assessment for various functions in BlackBerry - Egypt and the United Arab Emirates.
- Coordinated programs to deliver relevant technical, skill-based, leadership, quality, legal, diversity and problem-solving training.
- Evaluated employee strengths and shortcomings and set-up a performance management system to effectively address productivity problems, incentivized performance and provided 360-degree feedback.
- Followed a metrics-based program to make better HR decisions through the study of key data, information on trends, innovations, and suppliers in the HR space.
- Organized training sessions using theoretical, practical, and blended learning strategies.

Achievements:
- Acknowledged for enhancing market share for devices from 12% to 18% in 2012.
- Distinguished for organizing 1728 hour technical training across Egypt and the United Arab Emirates.
- Played a key role in designing “8 Steps merchandising” program for BlackBerry Experts.
- Localized 72 training materials for different products and services to match the regional market requirements

Learning & Development Supervisor à HTC
  • Egypte - Le Caire
  • janvier 2011 à décembre 2011

Key Responsibilities:
- Managed to integrate training programs with defined goals based on operational and business requirements.
- In-charge of developing and administering training programs focused on management, engagement, and leadership.
- Organized technical and skill enhancement training sessions for promoters and business partner’s representatives.
- Evaluated training effectiveness by measuring the on-field performance of authorized personnel and representatives of business partners.

Achievements:
- Recognized for organizing technical training for 1572 retail front liners.
- Increased market share in Egypt by 3.4% through effective brand management that included providing product information and executing sophisticated promotion programs.
- Designed promoter performance appraisal to evaluate functional objectives and behavioral aspects that included planning, prioritization, decision-making, management style, situation analysis and crisis management.

Learning & Development Supervisor à Nestle
  • Egypte - Le Caire
  • mai 2009 à décembre 2010

Key Responsibilities:
- Translated the Organization's Business Objectives into short term and Long Term Company Training and Development Plans.
- Designed & followed up Tailored Development Plans for both Middle & Top Management. (in cooperation with the Regional Training Unit)
- Handled the Talent Assessment & calibration for the organization key staff.
- Managed & Monitored the Performance Management System PDRs for both Staff and Management.
- Customized the Company Job Families success profiles to match with the Nestle Leadership Competency Framework.
- Contributed as a part of the Center of Expertise (CoE) for the Middle East:
- Designed Training material as per the Business requirements and incorporated key insights into the training programs.
- Contributed to the effective use of Learning Solutions and Digital learning development

Achievements:
- Facilitated the creation of the three year OMP (Operational Master Plan) with regards to NCE (Nestlé Continuous Excellence) in line with Lean Enterprise Management annually as a Pillar of the Goal Alignment Team for the Competency Development Academy.
- Designed the Transferee On-boarding program for the high-potential transferees within the Market.
- Arranged for Development Centers (SHL tests) and Development Boards (EXCOM Panel Interviews) for promotions
- Managed Budgets, Data analysis and report for Market-wide initiatives like Gender Balance, appraisal analysis, creating SOP (Standard Operating Procedures) and Talent Snapshots.
- Developed and monitored KPIs to ensure effectiveness of the Competency Development Academy.

Training & Development Specialist à Orascom Telecom Holding - LINKdotNET
  • Egypte - Le Caire
  • septembre 2007 à avril 2009

1- Project Leader for Experiential Learning Training in cooperation with Aspire Training & Consulting
2- Hold Pre & Post Assessment for Trainees to measure their competency level development before & after Training.
3- Cooperating with the HR Department in calculating the ROI of the Learning Experience.
4- Consult & Recommend complementary solutions to the Experiential Learning undergone to make sure skills are gained successfully.

Éducation

Diplôme supérieur, Managing Talent
  • à University Of Michigan
  • avril 2020
Diplôme supérieur, CIPD Level 7 Advanced Diploma in HR Management
  • à CIPD
  • octobre 2019

Core Modules -Human Resource Management in Context - 15 credits -Leading, Managing and Developing People - 15 credits -Developing Skills for Business Leadership - 15 credits -Investigating a Business Issue from an HR Perspective - 15 credits Elective Modules -Resourcing and Talent Management - 15 credits -Learning and Talent Development - 15 credits -Leadership and Management Development - 15 credits -Organisational Design and Organisational Development - 15 credits

Diplôme supérieur, Cambridge International Diploma for Teachers and Trainers
  • à University of Cambridge
  • décembre 2010

The Cambridge International Diploma for Teachers and Trainers develops competence in planning, practice, assessment and evaluation, and fosters reflection and practice-based inquiry. The Diploma has four modules, which correspond to the key stages in the teaching cycle. Each module comprises two individual units, which can form the basis for planning professional development programs leading to the Diploma. 1-Design: Planning and preparation 1 2-Practice: Teaching and learning in action 3-Assessment: Assessing progress and achievement 4-Evaluation: Improving teaching and learning

Diplôme supérieur, Human Resources Management
  • à American University in Cairo
  • septembre 2010

The program provides participants with the opportunity to build, develop and utilize capacities relevant to their knowledge to effectively manage their needs in different human resource (HR) fields. It is also suitable for participants who want to shift to HR from related or unrelated fields, as well as managers who wish to develop their abilities in managing people.

Baccalauréat, Information & communication Technology
  • à Arab Academy for Science, Technology and Maritime Transport
  • septembre 2009

A curriculum to make our students robust and strong enough to tackle an ever changing and dynamic IT world. We stress mainly on building their fundamental knowledge and problem solving skills in order to help them adapt to new technologies. Also one of our concerns is to improve students communication skills and train our students to work in teams and manage the progress of a project.

Tests de Bayt.com

IQ Test
IQ Test
Score 78%
Human Resource Test
Score 78%

Specialties & Skills

Technical Training
Organization Development
Learning and Development
Human Resources Development
Talent Development
HUMAN RESOURCES
Talent management
Training Needs Analysis (TNA)
Performance Management
Budgeting
Learning Initiatives
Competency Mapping
Leadership Development
Training Planning
Planning
Presentation
Training Evaluation
Selection Process
Recruitment
Succession Planning
Job Analysis
Designing Competency Frameworks
Learning and Development
Psychometric Assessment
Development programs
Competency Based Interviewing
Employee Satisfaction Surveys
Job Evaluation
Skills Training
Technical Training
e-learning systems
orientation
oracle hr
negotiation
microsoft powerpoint
recruitment operations
materials
Problem Solving
Performance Appraisal
Organizational Development
Operational HR
Payroll

Profils Sociaux

Site Web Personnel
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Langues

Arabe
Langue Maternelle
Anglais
Expert

Adhésions

CIPD
  • CIPD Associate
  • October 2017

Formation et Diplômes

Hiring staff - HP LIFE e-Learning course (Certificat)
Date de la formation:
June 2014
Competency-based Management Certification - HRSG (Certificat)
Date de la formation:
May 2016
5 Choices for Extraordinary People (Formation)
Institut de formation:
Franklyn Covey ME- Dubai
Date de la formation:
October 2013
Change Management Plans & Best Practices (Formation)
Institut de formation:
INSEAD Business School
Date de la formation:
October 2011
The Oxford Advanced HR Leadership Program (Formation)
Institut de formation:
GLOMACS
Date de la formation:
October 2010
Business Process Outsourcing Trainer (Formation)
Institut de formation:
InfoSys Training
Date de la formation:
December 2010
Developing Successors & Empowering Teams (Formation)
Institut de formation:
Harvard Business School
Date de la formation:
November 2010
Job Analysis (Formation)
Institut de formation:
Hay Group
Date de la formation:
March 2008
Proactive Leadership TTT (Formation)
Institut de formation:
Hilton Worldwide University- Abu Dhabi
Date de la formation:
March 2013
HOGAN Assessments & Reports TTT (Formation)
Institut de formation:
Mentis Consulting- Dubai
Date de la formation:
March 2013
Value Creation (Formation)
Institut de formation:
Harvard Business School- Abu Dhabi
Date de la formation:
March 2014
SHL Certified Assessor (Formation)
Institut de formation:
SHL Consulting Solutions- Abu Dhabi
Date de la formation:
June 2013
Train the Trainer (Formation)
Institut de formation:
Logic consulting
Date de la formation:
June 2009
Talent Management (Formation)
Institut de formation:
Aurora Executive Solutions.
Date de la formation:
June 2008
HT Tools- Essentials of HR Management Contact Consulting (Formation)
Institut de formation:
Hilton University- Abu Dhabi
Date de la formation:
July 2011
Certified NLP Practitioner (Formation)
Institut de formation:
LUCID Training
Date de la formation:
July 2008
Leading Teams & Managing Results beyond Borders (Formation)
Institut de formation:
Charisma Cons.
Date de la formation:
January 2010
Leadership Program and Business Simulations (Formation)
Institut de formation:
AB & Associates
Date de la formation:
February 2011
SHL Assessment Tools, Test Administration & Feedback Sessions. (Formation)
Institut de formation:
SHL Consulting Solutions
Date de la formation:
February 2008
Speed of Trust (Formation)
Institut de formation:
Franklyn Covey ME- Dubai
Date de la formation:
February 2014
Situational Leadership (Formation)
Institut de formation:
Imdad Training Academy
Date de la formation:
December 2014
Essentials of Management- Coaching Skills (Formation)
Institut de formation:
Contacts Consulting- UK
Date de la formation:
December 2012
Job Evaluation Method & Application (Formation)
Institut de formation:
Hay Group
Date de la formation:
August 2008
Franclyn Covey’s 7 Habits Facilitator (Formation)
Institut de formation:
Franklyn Covey ME- Dubai
Date de la formation:
August 2013
Strategic HR Business Partner (sHRBP) Certification (Formation)
Institut de formation:
Human Capital Institute
Date de la formation:
April 2011

Loisirs

  • Computer programming
    PHP & MySQL
  • Scuba diving
    Advanced Diving License