Store Manager
Al Mana Damas Jewellery
Total years of experience :9 years, 7 Months
o Key Responsibility:-
- Track the progress of weekly, monthly and quarterly and annual objectives
- Maximizing profits by controlling labor costs and expenses
- Continuously reviewing and managing team performance \[KPI\]
- Evaluate employee performance and identify hiring and training needs
- Supporting the ASM in identifying opportunities for commercial advantage
- Analyze consumer behavior and adjust product positioning
- Providing and exceptional in store experience for customers
- Improve Sales strategies aimed at fulfilling targeted goals
- Maximizing profit controlling labor costs and expenses
- Communicate with clients and evaluate their needs
- Managing staff training requirement
- Handle complaints from customers
- Monitor and maintain store inventory
o Key Achievement:-
- Developed relationships with new clients and typically exceeded sales goals by 30%.
- Trained and developed several sales teams to produce winning results between the years 2015 to 2020.
o Key Responsibility:-
- Providing a friendly and helpful service to clients.
- Complying AML policy & procedures (Anti Money Laundry).
- Ensuring all areas of the store remain tidy at all times.
- Approaching customers that may require assistance.
- Resolve issues and problems with customer using appropriate tools.
- Prepare daily cash report, Issue receipts, refunds, credits.
- Supporting the store team and manager to increase revenue streams and profit targets.
o Key Achievement:-
- Increase most of store footfall by 15% with new customers.
Bachelor's Degree in Law Education: Law University : Benha University [E Graduation Year: May 2009
