Hazel Anne Bilaw, Secretary

Hazel Anne Bilaw

Secretary

National Center for Cancer Research

Location
Qatar - Doha
Education
Diploma, Information Systems Management
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

Secretary at National Center for Cancer Research
  • Qatar - Doha
  • My current job since January 2021

▪ Manages the Chairperson’s daily calendar.
▪ Coordinate meetings and book conference rooms; take down minutes, make necessary follow-ups, and distribute it.
▪ Maintains the leave plan of the department and coordinate with physicians to ensure that there would be no overlaps.
▪ Assists the department with the daily administrative tasks.
▪ Handling high volume of phone calls from patients, labs, and physicians.
▪ Compiles physicians personal file, mandatory courses attended, as well as conferences certificates for CPD and licensing.
▪ Prepares correspondences (emails, letters, and memo) and circulate to the corresponding department.
▪ Assists with the preparation and distribution of the monthly duty roster.
▪ Basic physician office support duties as needed.

HR Supervisor at Abantia Tempo
  • Qatar - Doha
  • May 2016 to January 2020

 Performs a wide variety of record keeping and payroll processing activities, including computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances.
 Accepts resignations; initiate terminations; process layoff actions and calculating the end of service benefits of employees as per the Qatar Labour Law.
 Process employees leaves and overtime; Reviews time sheets and incorporate it in the monthly payroll;
 Provides administrative support to HR Manager. Prepares letters, memoranda, and other correspondence related to assigned human resources programs and activities; prepares status reports pertaining to human resource management programs and activities.
 Communicates with departments and site administrators for the purpose of providing information and assistance concerning employment, transfers, personnel records, leaves, licenses, and related legal requirements.
 Conducts, along with HR Assistant, the employee orientation (e.g. introducing personnel, payroll, employment benefits, policies, etc.) for the purpose of ensuring employees are aware of current practices and administrative processes.
 Oversees the activities of HR Assistant for the purpose of ensuring best employment practices are followed and appropriate deadlines are met effectively and efficiently.
 Develops a wide variety of written materials (e.g. letters, forms, procedures, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
 Responds to written and verbal inquiries from internal and external sources for the purpose of resolving problems, providing information and/or referring to appropriate personnel and recommending a remediation plan.
 Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

SENIOR EXECUTIVE SECRETARY at Hamad Medical Corporation
  • Qatar - Doha
  • August 2015 to March 2016

 Assists Program Director and Associate Program Directors in coordination and direction of the fellowship training program.
 Coordinate meetings and organize conference rooms; take down minutes, make necessary follow-ups, and distribute it.
 Maintain fellows’ duty roster monthly.
 Maintain residents’ monthly rotation.  Maintains the database and ensure all mandatory trainings, evaluations and personnel files are completed.
 Handles all aspects of fellowship training administrative work.
 Oversees day-to-day operations of the fellowship programs.
 Assists with preparation of materials to meet ACGME accreditation requirements.
 Ensures continuing medical education credits for the doctors in the department.
 Serves as liaison between different clinical departments and the fellowship training program.
 Communicating with faculty and fellows regarding a range of issues, and coordinating internal and external program relations.

SECRETARY at Nakilat Damen Shipyards Qatar, Ltd.
  • Qatar - Doha
  • March 2011 to June 2015

 Provides administrative and clerical support to Operations Director as well as the Operations Management.
 Coordinate meetings and organize conference rooms; take down minutes, make necessary follow-ups, and distribute it.
 Maintain the Director’s calendar; arrange and confirm appointments.
 Manage office equipments, stationery inventory and take proper stock of materials.
 Coordinate both internal and external communication such as correspondences, email, faxes, telephone, etc., and maintain various records and files.
 Receives visitors and provide proper feedback and review.
 To establish and maintain a comprehensive filing system for correspondence and other materials and ensure confidentiality.
 Make travel arrangements including visa application, booking of flights, accommodation, and coordinate itineraries.
 Direct the general public to the appropriate staff / department.
 SAP key-user for time writing, purchase requisitions, service entries and inspection reports.
 Trains junior staff and delegate work as required.
 Arrange both in-house and external events.

Project Site Secretary at DEGREMONT S. A
  • Qatar - Doha
  • October 2008 to August 2010

 Ensure strict confidentiality with regards to correspondences.
 Compose and edits correspondences and memoranda from dictation and verbal direction
 Prepares, transcribes, and distributes agendas and minutes of numerous meetings
 Prepares reports and transmittals as instructed by the Manager.
 Ensures that all documents are properly distributed to the appropriate people as specified by the Manager.
 Establish and maintains an up-to-date Document Control system.
 Supervises the itinerary of the driver / messenger.
 Handles inventory and requisitioning of supplies adhering to a limited budget.
 Maintains employees’ records and fulfill any other duties as the need arises.
 Upholds the office to run efficiently, systematically and organized.
 Meets tight deadlines while maintaining quality and accuracy.

Project Site Secretary at HYDER CONSULTING ME LTD (LUSAIL STW
  • Qatar - Doha
  • November 2007 to October 2008

 Provide full secretarial and admin support to the project team and to ensure the smooth running of the department’s operations.
 Maintain records of Engineers and assist in their movements.
 Take minutes of meeting and maintain records for the operations and project team.
 Develop and maintain document control processes for the efficient management.
 Maintain a proper and user-friendly filing and document control system for recording and tracking of all documents.
 Assist to check and verify staff claims and invoices for the team.

Education

Diploma, Information Systems Management
  • at APTECH
  • January 2009

QATAR Computer Education Center

Bachelor's degree, Tourism
  • at PATTS College of Aeronautics
  • January 2006

-undergrad

High school or equivalent, Secondary
  • at La Immaculada Concepcion School
  • January 2004

Specialties & Skills

Oral Communications
SharePoint
Oracle E Business Suite
Microsoft Office
BUDGETING
CONSULTING
DICTATION
DIRECTING
INVENTORY MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE

Languages

English
Expert

Training and Certifications

Certificate in Airline and Travel Management (Certificate)
Date Attended:
September 2006
Certificate in Human Resource Management 1 (Certificate)
Date Attended:
September 2020
Certificate in Office Administration (Certificate)
Date Attended:
September 2020