Sales Executive - Horeca
Mai Dubai LLC
Total years of experience :14 years, 3 Months
• Handling all Hotels, Restaurants, Cafeterias & Cafe and Institutions.
• Keeping in contact with existing customers in person and by phone.
• Making appointments with and meeting new customers.
• Agreeing sales, prices, contracts and payments.
• Meeting sales targets.
• Promoting new products and any special deals.
• Advising customers about delivery schedules and after-sales service.
• Recording orders and sending details to the sales office.
• Handling payments.
• Handled both Retail and Horeca customers in the assigned area.
• Relationship Building. Working closely with Managers and Buyers to plan product sales.
• Researching the market and related products.
• Presenting the product or service favourably and in a structured professional way face-to-face.
• Predicting sales and profits.
• Recording sales and order information and sending copies to the sales office, or entering figures into a computer.
• Checking the quantities of goods on display and in stock. Ensure goods are well displayed to attract consumers.
• Representing company at trade exhibitions, events and demonstrations.
• Attending team meeting and sharing best practice with colleagues.
• Handle payments
• Maintain and develop good relationship with customers through personal contact meetings or via telephone etc.
• Must act as a bridge between the company and its current market and future markets.
• Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.
• Help management in forthcoming products and discuss on special promotions.
• Review their own performance and aim at exceeding their targets.
• Record sales and order information and report the same to the sales department.
• Provide accurate feedback on future buying trends to their respective employers.
June 2011 - February 2012 SALES REPRESENTATIVE GALAXY CONNECT LIMITED, Tamworth, UK
• Target: 4000 Sims to distributed per month
• 25 store visits a day
• Forms filled out accurately & photos taken each visit
• Daily updates
• Daily stock collection
• Report to allocated team leader twice a day
September 2010 - May 2011 CUSTOMER SERVICE ASSISTANT. S & D FOOD AND WINES Mini Super Market, Liverpool Street, UK
• Customer Service
• Maintaining the stock of both floor and store room
• Looking after the till in the time of emergency
June 2009 - July 2010 ASSISTANT SALES MANAGER SATURN AUTO SPECIALITIES & ACCESSORIES, Kerala, INDIA
• Duty: Assisting Sales Manager.
• Managing Sales and Clients within the organization
• Dealing with clients, Clears all the doubts of clients
• Sale the tyres
• Sale other accessories like air filter, air freshener and car washing shampoos
Further Skills
IT Proficiency: ADVANCED OFFICE ADMINISTRATOR
• MS Word
• MS Excel
• MS Power Point
• MS Outlook
• Typing Master
MBA: Master of Business Administration in Human Resource Management (2012) University of Greenwich, London Covering: Foundation of Scholarship and Research Methods, HR Skills and Consultancy, Organisational Behaviour and Leadership, International Context of Human Resources Management, Human Resource Functions, Human Resource Strategy, HR Project
BBM: Bachelor of Business Management (2009) Bharathiar University, India
HIGH SCHOOL: Board of Higher Secondary School (Plus Two), Kerala, India (2006) Board of Public Examinations, Kerala, India (2004)