System Support Engineer
western international llc
Total years of experience :5 years, 10 Months
• Member of the installation and implementation team of Networks having more than 200 PC and 40 Printers in various Company branches.
• Installing and configuring windows 2012/2008 servers in HP ProLiant BL460c G6, G7, G8 Blade Servers and configuring C7000 HP Enclosure.
• Administration and monitoring of the data center and it’s having FM200, UPS, CCTV, CCAC, EMS systems.
• Installing, maintaining windows 2012/2008 server and active directory service (geepas.local).
• Troubleshooting Active directory Domains.
• Administration in Exchange 2013/2010/2007 Mailbox, Hubcas, Edge roles under VMware.
• Member of Migration project from exchange 2007 to 2013.
• Install and configure Trend micro Scan mail antispam solution for Microsoft Exchange.
• Create mail box database, mailbox, and public folders, configure outlook anywhere, transport rules, mail box allocation to a different databases.
• Installing and configuring Microsoft LYNC clients.
• Installing and configuring SQL 2008, 2012 database server
• Installing, configuring juniper SSG140, SSG20, Net screen 5GT VPN Firewall and clients (Net screen Remote) in various branches across GCC.
• Installing and configuring vlans, access list, routing in HP E8206, E5412 core switches of office and other GCC branches.
• Installing configuring VSC profiles, wireless access points in HP MSM765 mobility controller.
• Configuring route based and policy based VPN Tunnel, client VPN connectivity from the various branch offices, whole sale shops, retail outlets, warehouses to the Data Center.
• Block social networking sites at office and restrict internet access to desired users using juniper firewall
• Configuring extension numbers in Avaya G450 media gateway
• Configuring users Avaya IP telephones and generating call logs from Proteus software.
• Configuring troubleshooting HP network printers.
• Configuring mail clients (Microsoft outlook and outlook express) and mail rules.
• Installing and configuring attendance management software and add finger print of the employees into time management machine.
• Configuration of HP wireless controller, access points in office, our central warehouse.
• Configure Wi-Fi and data package in MOTOROLA MC9090, MC7000.
• Configuring sap client access in MOTOROLA handheld for all warehouse and outdoor sales man users.
• Applying user policies and group policies under geepas.local domain.
• Configuring polycom HDX 7000 video conferencing system from all GCC countries to our corporate office.
• Installing and monitoring antivirus software’s (MacAfee, Norton, trend micro), update Patches and software’s
• Giving remote support through Team viewer software to all branch office users
• Taking SAP Production, exchange mail box, SQL, active directory server’s backup to the Tape drives.
• Installing and Configuring HP MSL2024 Tape Library and HP Data Protector backup software
•Member of the installation and implementation team of Networks having more than 4000 PC and 1000 Printers in various games venues.
•Install and configure ADSL modems, Wireless access points, HP and KONICA MINOLTA ip Printers.
•Assigning Games pcs and Admin pcs in various Vlans.
•Coordinating with DAGOC servers (Dl 320 DL380 Dl 360 DL 560, HP Proliant) and Network team.
•Installation, Configuration and troubleshooting of Cisco Router 2800, 2600 and Cisco 2950, 4503 Series Switches.
•Giving desktop level support around 500 users.
Work group LAN Implementation.
Internet modem installation(Adsl&Broadband)