Head of IT
Wilton UK (Group) Ltd.
Total years of experience :19 years, 1 Months
• Provides strategic and tactical planning, development, implementation, evaluation, and coordination of the information and technology systems and IT operations.
• Managing IT Due Diligence which is an investigation of a business or person prior to signing a contract, or an act with a certain standard of care.
• Apply international standards with regard to IT budgeting & planning, development, IT Operations and Quality control.
• Technical advisor for all IT development and operations matters and ensure the consistency of the IT performance in the organization.
• Review and manage the IT budget, in line with the goals and the approved IT budget.
• Setting the department goals with the department heads and supervise, train, evaluate and mentor them.
• Facilitates communication between staff, management, vendors, and other technology resources within the organization.
• Responsible for the support of multiple information and communications systems and for the implementation of projects, including voice, data, imaging, and office automation.
• Supervise, at a managerial and executive level, on the IT procurement and attempt on applying international standards and procedures to ensure obtaining excellent competitive offers. And evaluate such offers in a professional manner that is fair for the company as well as local and international companies.
• Responsible for dealing with the technology suppliers, evaluate the best that suits the company needs and negotiate the best offer with the least cost.
• Direct, attend and participate in staff meetings and related activities; attend workshops to keep up to date with Information Technology issues.
• Responsible for the IT operations, systems uptime, resiliency, and the Network Operation Centre (NOC) management.
• Responsible for the organization back up policies, business applications support efficiencies, and the standard operation procedures for the IT systems/infrastructure.
• Implementing backups and disaster prevention and disaster recovery policy, plan and documentation.
• Trading system “MetaTrader Administrator”, “MT Manager” and “MT Client” training and support.
• Insure the efficiency of; the disaster recovery plans and put scenarios; the organization systems management, servers’ performance and security; the databases management and securing the organization’s data.
• Supervise and manage the overall performance of staff, analysing, reporting, giving recommendations and developing strategies.
• Achieve business and organization goals, visions and objectives.
• Involved in employee selection, career development, succession planning and periodic training.
• Identifying problems, creating choices and providing alternatives courses of actions.
• B2B solutions and strong negotiations.
• Web Trading System Administrator.
• Immediate trouble shooting for :
o Tenfore workstation and the satellite connections.
o Bloomberg and Reuters workstations and connections.
o MetaQuotes Software (MT4) and Data Feeds (DDE).
o eSignal Products Data Feed and.
• Plan, installation, and connectivity of computers and network systems to ensure the stable operation of the organization’s Network Infrastructure.
• Make recommended tasks to improve systems and network configurations.
• Network Administrator (Win2003 Servers, Win2008 Server, ISA servers...).
• CRM software administrator like (Microsoft Dynamics CRM, Sales Force)
• Network Infrastructure: Maintain servers, workstations, cables and patch panels, switches, router, UPS…
• Cisco VOIP System Administrator (Call Manager Express).
• Diagnose hardware and software problems and replace defective components.
• Assist staff members with any technology related issues and handle the data base reports.
• Data Bases backups and recovery.
• Generating reports on Linux Servers.
• Performing a daily routine tasks and maintenance.
• Creating a new computer’s programs for various departments such as:
o Accounting department.
o HR department.
o Purchasing department.
• Programming and Developing the Data Base for existing Programs.
• Solving the network problems.
• Maintenance activities, daily routine duties, technical supports on IT systems.
• Advising businesses on how best to use information technology to meet their business objectives
• IT consulting, Computer consultancy, technology consulting or business and technology services).
• Provides lectures in IT and Computer Skills.
November 2001 - June 2002: Allied Soft Company (Egypt) as a
Programmer.
I have been chosen as a Project Leader to establish a program for the Public Prosecution of the Ministry of Justice in Egypt to Follow-up the implementation of the provisions
The project took six months of system analysing then programming so the company was shortlisted by the ministry for a
public bid.
CPD Certificate for the ICSA IOM Programme Event "Data Protection - Technology & Privacy: Challenges, Threats and Solutions" in (UK) Other Qualifications & skills Professional in IT/Technical Business analysis, Satellite Connections, Network Administration, Oracle Developer Programmer,