Business Development Coordinator
Brentford Group
Total years of experience :20 years, 3 Months
• Maintains and updates the Sales Funnel and the client directory in the Salesforce company account.
• Do cold calls to prospective clients and introduce the services the company renders on a daily basis.
• Ensuring calls and matters that arise are taken care of as soon as possible.
• Set up meetings between clients and managers in a mutually convenient time and place.
• Send out Minutes of Meetings and other related documents to all concerned people.
• Outsourcing, generating and finding new leads for potential clients.
• Working knowledge of Microsoft Office including Microsoft Word, Microsoft Excel, Microsoft Access and PowerPoint.
• Maintain confidentiality in all matters.
• Act as liaison between the Regional Manager and others (i.e., departments, external contacts, etc)
• Provides assistance and monitoring for old and new clients for business repertoire and services.
• Deal with queries from clients and the public
• Follow the Financial and Purchasing policies and procedures.
• Ensures knowledge of staff movements in and out of organization and/or office.
• Compose and/or edit/distribute letters, memos, reports, etc.
• Schedule and maintains appointments through diary either manually or electronically.
• Updating verification outcome data to the Proviso and iLORD computer system.
• Updating the Administrative Reviews to the Proviso computer system.
• Accurately entering all data received onto the iLORD Excel spreadsheet database.
• Keeping a count of the number of completed checks for Administrative Reviews that have been sent to the ECOs and ECMs on a weekly basis.
• Helps to create professional, just and quality Document Verification Reports for profiling checks.
• Accurately respond to electronic, phone and written enquiries from customers and other stakeholders within benchmark timescales and in line with customer service standards.
• Assisting with coaching and training for ECAs/JVAs on how to verify document and profile in a legal, fair and professional manner.
• Participating in ad hoc tasks in support of specific activities or project or to cover absences on other desks as directed by the Team Leader.
• Works closely with RALON to update Risk Alerts and give professional feedback for incumbent checks.
• Works closely with RALON to make further verifications which are linked to Harm cases.
• Conducting phone verification locally and in other countries which collectively gather data and entering them in a Single Point of Contact list.
• Conducting open sources checks for further database and knowledge gathering that reveals aspects of some documents that are hidden and not included within the applications.
• Works closely with Banks locally/globally and keeping a professional tie ups with them for monitoring of fraud/false related documents.
• Providing assistance and help people with their financial transfer to home countries
• Responsible with the daily exchange rates for Philippine based banks
• Making and Filing of daily financial reports for every correspondent bank and tie ups
• Promoting of available services to each individuals specifications, needs and preferences
• Answering phone calls and transferring it to the right person
• Calling clients and business establishments for any inquiries and trade licenses renewal
• Transacting regularly of all online transfers
Finalizes outward inventory prior to dispatching worldwide
Contact client Logistic company for Truck and Vessel preparation
Quality checks every product and doing finishing touches before package sealing.
• Provides help in filing office paper works and time record of employees
• Managing of Office's desktop publishing and computer printing
• Document organizing and controlling for the Commission and its constituents
• Gives assistance to department head / management in vote counting using manual or MS office
Bacherlor of Science in Electrical Engineering at Adamson University Manila - one of the most pretigious universities in the Philippines.