Remote Travel Consultant
Sabio Travel & Tourism
Total years of experience :7 years, 10 Months
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Collect deposits and balances
• Use promotional techniques and prepare promotional
materials to sell itinerary tour packages
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets
•Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
•Determine clients’ needs and financials abilities to propose solutions that suit them
•Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
•Perform comparative market analysis to estimate properties’ value
•Display and market real property to possible buyers
•Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
•Manage property auctions or exchanges
•Maintain and update listings of available properties
•Cooperate with appraisers, escrow companies, lenders and home inspectors
•Develop networks and cooperate with attorneys, mortgage lenders and contractors
•Promote sales through advertisements, open houses and listing services
•Remain knowledgeable about real estate markets and best practices
•Books flight and other transportation arrangements as well as lodging and tours.
•Provides information about travel destinations and accommodations.
•Communicates with vendors of travel-related products to get the best deals.
•Visits sites in advance of recommending to tourists.
•Markets and sells holiday and other specialized tour packages.
•Dealing with phone calls, emails and online booking requests/queries from existing and potential clients.
•Process conference and groups enquiries/proposals/bookings via Venue Directory.
•Providing clients with suitable options and suggestions of the best way to meet their event or group MICE requirements.
•Processing responses to clients within the companies agreed service level agreements.
•Arranging all types of conferences, events, groups, incentives and meetings with up to 1000 delegates.
•Proactively maintaining relationships with clients at all times.
•Helping with any problems clients may have and provide the appropriate customer service throughout the entire process.
•Processing responses to clients within the companies agreed service level agreements.
•To actively get involved in the process operated by the company and make suggestions on possible improvements.
•Support corporate as well as small group travel reservations.
•Ensure to confirm availability plus convey tentative itinerary to repective traveler for approval.
•Confirm reservations, distributes tickets along with confirmations to traveler.
•Research on optimal travel alternatives.
•Coordinate, supervise and implement every aspects of travel arrangements for staff, executives, athletes and production team.
•Maintain and update profiles or STARS for corporate as well as customer travel.
•Maintain queues to assure approvals as attained as well as deadlines are met.
•Assisting and advising customers who may be choosing from a variety of travel options.
•Making reservations for customers based on their various requirements and budgetary allowances.
•Checking the availability of accommodation or transportation on the customersʼ desired travel dates.
•Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
•Processing payments and sending confirmation details to customers
•Sorting out any issues that may arise with bookings or reservations.
• Able to make reasonable and professional decisions. Accurately manage cash drawer and credit card system. Communicate pertinent shift information to the next shift and direct supervisor.
• Assist and guide the front office staff through their daily duties and responsibilities. Train Front Office staff as designated and outlined in the Front Office Training Procedures.
• Maintain a positive work environment.
• Check guests in and out of the hotel in a courteous and pleasant manner. Use the appropriate phrases and greetings when interacting with guests. Conduct self in a friendly and attentive manner during all guest encounters.
• Offer assistance to the individual needs and requests of all guests. Ensure guest needs are responded to in a timely and efficient manner. Provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed.
• Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations. Operate phone system in, at times, a fast paced environment.
• Responsible for working in a safe and conscientious manner and ensuring the Department staff members work in a safe and conscientious manner. Adhere to all safety policies and procedures. Maintain a clean and safe working environment at all times
•Check guests in and out of their rooms.
•Answer any questions guests have.
•Make recommendations for activities and restaurants
Store any luggage guests have.
•Answer the phone and direct the call
•Take reservations on the phone.
•Arrange transportation for guests.
•Maintain the record of guests that have checked in and out.
•Greeting and welcoming customers to the tour.
•Informing customers about the itinerary for each tour.
•Planning itineraries in accordance with weather forecasts and the length of each tour.
•Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required.
•Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.
•Gathering and maintaining the requisite equipment for each tour.
•Familiarizing yourself with the layout and history of the region or establishment in which you will be working.
Familiarizing customers with each region or establishment.
•Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable.
•Scheduling individual and group lessons.
•Providing instruction on grade-appropriate Poomsae and kyorugi techniques.
•Informing students about the historical and theoretical underpinnings of these techniques.
•Fostering discipline and respect within the classroom.
•Supervising students to ensure that interactions remain safe at all times.
•Encouraging the appropriate use of techniques learnt, both within and outside of the classroom.
•Providing lectures and demonstrations to parents, companies, and other members of the public to promote safety.
•Organizing and leading pertinent events such as gradings, workshops, bootcamps, gashukus, and tournaments.
•Receiving and tracking cash and electronic payments.
Informing students about their progress.
Bachelor in Sports Rehabilitation and Physical Therapy, Expected Graduation in winter 2023.