Abdallah Qatinah

• Maintaining and increasing sales of your companys products;
• Reaching the targets and goals set for your area;
• Establishing, maintaining and expanding your customer base;
• Servicing the needs of your existing customers;
• Increasing business opportunities through various routes to market;
• Setting sales targets for individual reps and your team as a whole;
• Recruiting and training sales staff;
• Allocating areas to sales representatives;
• Developing sales strategies and setting targets;
• Monitoring your teams performance and motivating them to reach targets;
• Compiling and analysing sales figures;
• Possibly dealing with some major customer accounts yourself;

• Training and managing the technicians team;
• Maintaining and repairing technological equipment and peripheral devices (largely operated and supplied by
KNET);
• Troubleshooting system failures and/or bugs and offering solutions in order to restore functionality;
• Offering timely technical support;
• Training end users/customers on how to utilise systems correctly;
• Managing security options and software for computer networks in order to maintain privacy and protection from
viruses and potential hacks; and
• Providing one to one customer support and handling customer service queries.

• Meeting Quality, Service and Cleanliness standards on all shifts without supervision;
• Giving input on crew performance reviews;
• Executing crew incentives and enthusiasm calendar activities and maintain the crew bulletin. Gathering customers
feedback and judging patterns, trends specific action on continuously improve total customer satisfaction;
• Interviewing and conducting crew orientation;
• Training crew trainer and helping them to train new managers trainees and swing managers;
• Maintaining restaurant safety awareness and safety records;
• Maintaining and implementing correct security and verification procedure when handling deposit and safe content;
• Assisting on budget and control assigned profit and loss line item;
• Calculating ordering food, papers and operating supplies;
• Completing assigned daily, weekly and monthly equipment calibration; and
• Controlling labor, waste, cash and yields while managing the shift.
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