Senior Operation Support Specialist
طاقة
مجموع سنوات الخبرة :15 years, 3 أشهر
a) Support end-users with IT related problems in a responsive and service oriented manner.
b) Setup, management, and maintenance of IT related equipment.
c) Monitor backup jobs and ensure high level of completion success rate.
d) Manage time and projects effectively.
e) Help put processes in place to maintain a stable network environment.
f) Training staff with IT related equipment.
g) Assist the IT Manager with project work to grow the technology infrastructure of the
organization.
h) Assist with the troubleshooting, installation, and implementation of systems.
i) Ensure data integrity with regard to our fixed asset inventories.
j) Provide input and recommendations to the organization surrounding hardware and
software technologies and how these technologies can assist the business being especially proactive with new technologies.
k) Develop and monitor performance levels of software and hardware and evaluate,
recommend, and propose alternative methods of information processing.
l) Develop and maintain information architectures (data, application, network) ensuring the
system is on-line daily.
m) Maintain hardware and software maintenance agreements to ensure integrity of
operations processes.
Current job: system engineering at digital media production house (Full time From july.2010 - until nowResponsibilities
Plan, design and implement Messaging System and software-powered VoIP based on Microsoft products.(specially Unified Communications Products )Management of Windows based Microsoft Infrastructure (DNS, DHCP), Remote Access Servers, installation, configuration, and trouble of Microsoft Server Class OS.
Troubleshooting LAN/WAN network operations, hardware and application software.
Plan, design and manage (with a team) the move process from one site to another(vpn, remote), including decommissioning the old site servers and installing new ones in the new site.
Plan, design and implement Directory Services Solutions based on Windows Server2008R2 Technology.
Follow the company's own network failures of Cables, switches, Routers ....
Plan, design and implement Messaging System and software powered VoIP based on Microsoft products.(specially Unified Communications Products )Management of Windows based Microsoft Infrastructure (DNS, DHCP), Remote Access Servers, installation, configuration, and trouble of Microsoft Server Class OS.
Current job: system engineering at digital media production house (Full time From july.2010 - until nowResponsibilities
Plan, design and implement Messaging System and software-powered VoIP based on Microsoft products.(specially Unified Communications Products )Management of Windows based Microsoft Infrastructure (DNS, DHCP), Remote Access Servers, installation, configuration, and trouble of Microsoft Server Class OS.
Troubleshooting LAN/WAN network operations, hardware and application software.
Plan, design and manage (with a team) the move process from one site to another(vpn, remote), including decommissioning the old site servers and installing new ones in the new site.
Plan, design and implement Directory Services Solutions based on Windows Server2008R2 Technology.
• Management of Windows based Microsoft Infrastructure Remote Access Servers, installation, configuration, and trouble shooting of Microsoft Server Class OS.
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