Senior IT Support
Dar Printing Press
Total years of experience :11 years, 3 Months
▪ Installing new systems for all employees, Explaining complex IT issues to non-technical employees
▪ Repairing and upgrading hardware and ensuring all computers were fully operational
▪ Creating and maintaining accurate database of all pending and resolved IT issues
▪ Identifying and solving IT problems and logging them into the relevant databases, Running diagnostic checks and servicing essential IT hardware
information technology
