Group IT/ ERP Administrator
SiGED
Total years of experience :14 years, 3 Months
Establish and maintain IT department of the organization in conjunction with the business and IT strategy.
Execute, monitor and track all IT projects & Day to day task.
Manage contracts with external partners to ensure a cost-effective service and support in line with expected SLAs.
Acted as focal point for implementation and maintenance of ERP solutions (Dynamics AX) and servers.
Defined IT policies & procedures related to system operations. Managed system performance by system analysis & Performance troubleshooting of system hardware, software as well as networks
Effectuating proper maintenance of hardware & software in order to enhance the value-return of those assets.
Managed procurement of relevant hardware / software’s for ensuring their availability
Managed incident and problem management process. Analysis and reporting and identifying root causes.
Conduct database management mainly on MS SQL data backup & recovery as well as all aspects of licensing.
Maintains Active Directory, deploy group policies, restrictions to enforce information security
Administering overall EDP operations and devising various user required reports.
Responsible for configuration and maintenance of DNS, DHCP and file server and configuration and debugging software and mail servers while ensuring continuity of operations within minimum lead time..
Monitor IT Management system to ensure that all requests are responded to in an efficient and effective manner.
Designed and implemented IT infrastructure for a 1500 sq. m. office in Abu Dhabi from ground up in the set time frame and budget. Facilities include Data center, wired & wireless networks, IP Telephone systems, biometric systems etc.
Awarded “Employee of the Year - Operations” in 2014
Server Operating System : Windows Server 2012 R2, 2008 R2, Linux
Server Applications : Active Directory, DNS, DHCP, Group Policy, Etc.
Email Solutions : Office 365 Exchange
Server Hardware : HP Blade System c7000 Enclosures with HP Virtual Connect Flex-10 & HP VC FC Modules
Hp Proliant DL380 G7, DL380 G9, DL380 Gen8
Virtualization : Administration of VMware ESXi 5.x, 6.0 Servers and Vcenter Server, Configure HA,
DRS, Resource pools, Storage Management, Template Management, VMotion &StorageVMotion, VM backup VMware converter tool (P2V, V2V, V2P)
Storage : Huawei oceanstore 1880
Backup Systems : Symantec backup EXE, Veeam Backup & Replication
Client Operating Systems : Windows 10 / 8 / 7 / Vista / XP, Linux, Mac
Databases : MS SQL, MS Access
VPN & Firewalls : Fortinet (Site to Site VPN & Client VPN)
Service & Helpdesk : ZenDesk
ERP Solution : Microsoft Dynamics AX 2012 R2
Programming Languages : C Sharp, Asp.net, Visual Basic, HTML
Video Conference System : POLYCOM conference system HDX7000 & Logitech CC3000e
PABX & Security Surveillance: Avaya Digital Telephone systems, Infinova Security Management System
Antivirus Deployment : SYMC Endpoint Protection
Automated Vehicle Tracking Systems, Plastic Card Systems, Biometric Systems, Inventory/Assets Management
Application Software : Diverse hands on knowledge of which some are listed below
Office Applications : MS Office, MS Visio
Graphic Application : Photoshop,
Web Design Application : Dreamweaver
Remote presentation & support : TeamViewer, LogMeIn
Developing and Implementing new ERP Solution.
Managing Microsoft Dynamics 2012 Server
Installation and configuration of Windows Server and Windows OS
Managing Websites and Emails.
Managing Data backup and Replication for application software, SQL Management
IP phone Management, IP Camera Management
Network Monitoring and maintenance.
Hardware and Software troubleshooting.
E court Implementation,
UNiX Administration
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