Abdullah Aljohani, retail sales officer

Abdullah Aljohani

retail sales officer

Philips lighting Saudi Arabia

Location
Saudi Arabia - Medina
Education
Bachelor's degree, Management Information Systems
Experience
5 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :5 years, 4 Months

retail sales officer at Philips lighting Saudi Arabia
  • Saudi Arabia - Riyadh
  • December 2018 to February 2020

.

customer relations representative at Gulf International Bank - Saudi Arabia
  • Saudi Arabia - Jeddah
  • March 2014 to March 2018

Build and maintain effective relationships with
customers to achieve retail goals and objectives.
Act as point of contact and provide information about
various products and service to customers as per
quality standards with customer satisfaction in mind.
Process customer requests for account opening,
services subscription, also assist in completing the
forms while ensuring the accuracy of all required
documentation.
Prepare and generate statistical reports.
Review application agreement and verify customer
information such as government identity verification,
signature and passport/Iqama.
Perform diagnosis of technical issues.
Follow all service quality policies and regulations.
Generate sales leads, to meets the annual target.
Ensure all retail policies and bank guidelines have
complied with risk policies and procedures, AML, KYC
policies.

Education

Bachelor's degree, Management Information Systems
  • at University of Arkansas at Little
  • August 2013

Bachelor of Business Administration. Management Information Systems Major (MIS). University of Arkansas at Little Rock. United States of America (USA). Graduated in 2013. GPA of 2.74 out of 4.

Specialties & Skills

Leadership
Problem Solving
Communications
Quick Learning
Computer Industry
operating systems
teamwork
problem solving
outlook
operation
sales coordination
purchasing
materials
reconciliation
microsoft powerpoint
payments
marketing
key account management
petty cash
digital marketing
negotiation
accounting
DATABASE ADMINISTRATION
TELEPHONE SKILLS
ANALYSIS
ANALYTICAL SKILLS
BANKING
LEADERSHIP
MICROSOFT EXCEL
Technological skills
Influential, empathic, people-oriented personality and strong work ethic
Knowledge of customer relationship management
Problem-solving skills

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert

Training and Certifications

The Online Marketing Fundamentals Qualification by Google. (Certificate)
Date Attended:
September 2018
Data Analyst Track by Udacity. (Training)
Training Institute:
Udacity
Anyi-Money Laundering (AML) (Training)
Training Institute:
GIB Bank
Intensive English Language Program (Certificate)
Date Attended:
April 2008
The Retail Banking Professional Foundation (RBPFC) (Certificate)
Date Attended:
July 2015

Hobbies

  • Reading