Abdullah Tawfik Sayed Tawfik, Service Engineer - Self Employed

Abdullah Tawfik Sayed Tawfik

Service Engineer - Self Employed

Technical Office for Maintenance

Location
Egypt - Cairo
Education
Bachelor's degree, Electrical & Computer Engineering
Experience
17 years, 6 Months

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Work Experience

Total years of experience :17 years, 6 Months

Service Engineer - Self Employed at Technical Office for Maintenance
  • Egypt - Cairo
  • My current job since July 2015

Selling and upgrading new, used PC's & Laptops, Establishing best IT Solutions, Specialized Studying installed systems and do necessary work for development.
Security, IP Monitoring systems, Access controls and time attendance systems.
Maintenance above mentioned systems.

Service Engineer at ALAWAD
  • Saudi Arabia - Hafr Albaten
  • February 2013 to February 2015

Identify appropriate sources of aggregates and other constituents of concrete & Brick.
Coordinate the execution of general plant operations activities.
Help coordinate activities such as transportation and receiving of product at the plant.
Ensure that we produce quality products that meet or exceed customer expectations.
Inspect product quality ensuring all criteria meets plan.
Monitors, recommends, implements repairs and routine maintenance of equipment, buildings and
grounds. Investigates abnormal operating events or equipment failures to determine cause; makes
adjustments, repairs, and/or modifications as needed.

Service Controls Engineer at Al Salem YORK, Johnson Controls
  • Saudi Arabia - Riyadh
  • March 2011 to December 2012

BMS Systems Troubleshooting & Retrofitting for Existing Johnson Controls Building Efficiency Equipment's (HVAC, Fire systems, Lighting Systems, Access Control). Perform Commissioning for fresh installed controls, hardware and software. Prepare Technical Submittal.
Hand over Projects to the customer.

Technical group’s support-Service Engineer L3 at i2-itsalat International
  • Egypt - Cairo
  • June 2008 to April 2009

Technical group’s support
Install NOKIA tools and service software on all PC's in i2 Branches within Egypt.
Receiving requests, define request priorities.
Doing necessary follow up with Egypt Branch's responsible.
Provide first level support at desk/telephone
NOKIA Service phones Data updates (nokiaonline)
Check for NOKIA Phones Service Data updates (Service bulletins, Service manuals, Repair Information's and Software).
Ensure that NOKIA Phones Data is kept up to date in internal systems.
Perform weekly updates for all Itsalat International Branches within Egypt.
Backup accumulated old Data.
NOKIA Security Files
Check NOKIA warranty for simlock issue
Daily programming NOKIA phones by security file using salo. Repair & tucson servers.
Service Engineer L3 (Telecommunication Field)
o Maintenance all models of NOKIA mobile phone (DCT4-BB5) using service manual and schematics of NOKIA
o Working on the CMU200 to make RF tuning (GSM-WCDMA) & automatic BT calibration
o Working on the WILLTek to make manual RF tuning (GSM)
o Make RX & TX calibration using CMU200 & WILLTek
o Working on the CU4 to make energy management
o Make test point for the inputs/outputs of all stages of the mobile
o Good knowledge about schematics of NOKIA mobile phone

ICDL Instructor at EDU.MASTER
  • Egypt - Cairo
  • January 2008 to June 2008

Teaching ICDL/ECDL, Computer Diploma IT, Windows XP, Office 2003 & Internet

Customer Service Representative - internet help desk at ETISALAT – CONTACT CENTER
  • United Arab Emirates - Ajman
  • January 2007 to October 2007

o Provide technical support to clients (users) with in the company
o Monitor network and provide troubleshooting when required.
o Support Leased line, DaVPN and UAEnic
o Complete knowledge of company’s ADSL Connections and troubleshooting internet problems when required.
o Configuring applications and email clients for subscribers
o Maintain the punctuality and discipline in my shift.

Service Telecommunication Engineer at African Waves
  • Egypt - Cairo
  • December 2005 to November 2006

Site Engineer for Free space optics solution "PAV & Cable Free" For MobiNile GSM operator, Responsible for Unit Installation & maintenance and as a second responsibilities Network Administrator, PC's Maintenance and support.

Technical Support Engineer at InfoCast ME
  • Egypt
  • May 2004 to November 2005

Responsibility of live streaming and pushed broadcasting through our platform in Nile sat using windows media encoder and windows media server, Computer and networking system Engineer.

Education

Bachelor's degree, Electrical & Computer Engineering
  • at Higher Technological Institute (HTI)
  • July 2004

B.Sc in Electrical & Computer Engineering from The Higher Technological Institute (H.T.I) at 10th of Ramadan city. Final B.Sc Project:Telecommunication Time Division Multiplexer (TDM) ID #: 1997258. http://www.hti.edu.eg/electrical.htm

Specialties & Skills

Project Management
Troubleshooting
Maintenance Services
Testing
Commissioning
Services & Tech.Support
Computer literacy

Languages

German
Beginner
English
Intermediate
Arabic
Expert

Memberships

Egypt, Engineers Syndicate
  • 53/07225
  • August 2004