Software Quality Engineer
sssprocess
Total years of experience :13 years, 5 Months
Ensure the project requirements are executable, testable, complete and unambiguous.
Develop test cases, test procedures, and test scripts for the software builds.
Identify test data
Execute smoke and ad hoc testing when needed.
Execute functional and non-functional test cases and scripts, analyze and report results.
Identify, analyze, document and track errors/faults/failures and bugs that are inconsistent with the stated requirements and design specifications.
Set the bugs’ severity and assist in prioritizing bugs for resolution in coordination with the project team.
Verify and follow-up on bugs fixes
Report testing progress and results at regular basis.
Create User Acceptance Checklists
Conduct User Acceptance Test when needed.
Conduct client training when needed.
Assist in the identification, recommendation and implementation of testing tools and processes to enhance the effectiveness of quality control and testing strategies.
- Works on Volt HRMS system, which is Human recourse system, doing testing depending on test cases and different kind scenarios based on customers’ requirements.
- The system has different kind of areas such as : Employee records, Hiring cycle, Employee self-service, Competency management, report for each service in the system, and different kind transactions that used by the employees and their managers ..
worked as customer support engineer in CISCO TAC , in wireless team .
our responsibility is to do troubleshooting for the customer problems in their networks .
•Worked in high volume fast paced area
•Worked on various Dell servers (power edge servers)
•Carry out day-to-day system administration tasks, including system tuning and optimization assuring optimal server availability and reliability
•Administrative duties such as Kaspersky installing and configuring through server
•Performed installations, technical support, troubleshooting and maintenance of network equipment.
•Installation and configuration on different Microsoft products