Abigael Joy Bravo

Mortgage Assistant at Azizi Developments

• United Arab Emirates - Dubai
• My current job since July 2017

Receptionist/Administration Support/Secretary at MSA Capital Limited

• United Arab Emirates - Dubai
• March 2016 to June 2017

➢ Managing the front desk and reception area with full coordination with the Group HR Director
➢ Answering, screening and forwarding any incoming phone calls and providing basic information when needed
➢ Meet and greet guests at all levels of seniority
➢ Receive and sort mail/deliveries couriers
➢ Assisting Group CEO and Group HR Director
➢ Handling Calendar
➢ Handling Business Expense Claims
➢ Arranging Hotel and Flight bookings
➢ Coordinate with DIFC the company’s transactions related to em-
ployment visas (New hires’ visa, visa renewal, cancellations, etc.)
➢ Organizing meetings and important functions and ensures that the
attendees are well informed prior to the meeting or event
➢ Monitoring Attendance Tracking and Leave management
➢ Handling Medical claims process end to end, populating the ap-
propriate log
➢ Processing of invoices, populating the appropriate log
➢ Maintain office petty cash, get proper approval as per company’s
SOPs and submit to Finance
➢ Maintain company’s contact lists
➢ Retrieving information from various sources as directed
➢ Arranging a Driver for pick up and drop off
➢ Submitting maintenance requests as needed
➢ Monitoring and maintaining office supplies required in terms of
ordering, ensuring availability, controlling consumption, ordering,
stocks taking, billing and forwarding to HR & Finance.
➢ Reporting to Group HR Director

Secretary - Research at NBK Capital Partners

• United Arab Emirates - Dubai
• February 2015 to March 2016

Handling Calendar and Arranging Business Travels of Research Team Dubai
Assisting work of Research through participating in sending out reports using MLK
Arranging Team’s Visa as well as their respective guests
Preparing all the paper work required for new  and renewals of all Emirates ID cards and, arranging for transport to take staff and dependents for bio metrics and Following up of the issuance of the cards
Handling Business Expense Claims
Arranging Hotel and Flight bookings
Monitoring of conference room bookings
Monitoring Attendance Tracking and Leave management
Performing work related errands as requested such as, collecting passports, comfort letters and cheques in DIFC Government Services
Handling the Alico Medical claims process end to end, populating the appropriate log
Processing of invoices, populating the appropriate log
Responsible for petty cash and filling out all the relevant expense forms for governmental, kitchen and others
Preparing monthly payroll deductions and sending to HR for processing
Fire Warden and First Aid in charge so filling out all the relevant paper work requested by DIFC from time to time
Retrieving information from various sources as directed
Managing the front desk and reception area
Answering the telephone, directing the calls as needed
Attending to the guests
Arranging of couriers, logging incoming and outgoing
Arranging a Driver for pick up and drop off
Submitting maintenance requests as needed
Monitoring and maintaining office supplies required in terms of ordering, ensuring availability, controlling consumption, ordering, stocks taking, billing and forwarding to HR & Finance.
Reporting to VP - Research (Dubai)

Receptionist at NBK Capital Limited / ManpowerGroup

• United Arab Emirates - Dubai
• July 2010 to January 2015

 Managing the front desk and reception area
 Answering the telephone, directing the calls as needed
 Attending to guests and coordinating with Office Assistant for refreshments
 Arranging of couriers, logging incoming and outgoing
 Handling Calendar and Arranging Business Travels of 11 Staffs (VP, AVP, Seniors and Juniors) as well as their guests that needs to be travel in Dubai
 Handling Business Expense Claims of my Team
 Monitoring of conference room bookings and coordinating with Office Assistant for water to be kept in the room ahead of meetings
 Arranging of office stationeries order
 Submitting maintenance requests as needed
 Retrieving information from various sources as directed
 Handling the Alico Medical claims process end to end, populating the appropriate log
 Processing of invoices, populating the appropriate log
 Arranging a Driver for pick up and drop off
 Arranging of Hotel and Flight bookings
 Responsible for card scanning (Business Cards)
 Arranging of Team’s Visa as well as their perspective guests
 Responsible for petty cash and kitchen cash expenses when Admin Manager is on leave
 Assisting Executive Secretaries with clerical/administrative tasks as required
 Reporting to Office Admin Manager (Dubai)

Administrative Secretary/Receptionist at ExHealth

• United Arab Emirates - Dubai
• November 2008 to June 2010

 Handles incoming and outgoing calls
 Manages the front desk and reception area
 Meet and attends to enquiries of visitors and associates
 Updates Contacts Data base regularly
 Checks and prepares monthly attendance for monthly salary
 Follow up and collects payment from clients
 Updates UAE Health Network regulary
 Checking and preparing monthly attendance for monthly salary
 Responsible for updating CEO in Attendance and Meetings of all staff (weekly report)
 Arrange courier services
 Cheque deposit
 Performs clerical works and mail distribution
 Assists other departments with administrative tasks as required

Medical Assistant / Receptionist at MEDICAL CLINIC

• Philippines
• November 2007 to March 2008

 Attends to patient enquiries and arrange appointments and schedules
 Assists the Doctor on duty as regards to patient needs
 Responsible for the handling of all incoming calls

Cashier, Sales Clerk – Perfume & Cosmetic Section at SHANKAR TRADING CO.

• United Arab Emirates - Sharjah
• May 2006 to September 2007

 Welcomes customers by greeting them; offering them assistance¬¬¬¬¬¬
 Ensure that all products on display are in order and attractive
 Responsible for petty cash disbursement and replenishment
 Processes payments by totaling purchases; processing checks, cash, and or other credit cards
 Responsible for handling incoming telephone calls
 Ensured that every customers got what they needed and wanted
 Aware to reach the target or cottas

Receptionist at SAISAKI RESTAURANT

• Philippines
• November 2005 to May 2006

 Greet customers quickly
 Take orders, serve meals, cleans tables
 Checking guests to ensure that they are attended properly
 Keeping the restaurant clean while you are working
 Set up the dining table and restaurant for the next shift
 Doing all of the above with a good attitude and hopefully a warm smile

Sales Clerk / Counter Checker at SM DEPARTMENT STORE

• Philippines
• October 2003 to October 2005

 Greet customers and assist them in identifying their needs
 Responsible for product display and inventory
 Assists customers in product selection
 Checking items before giving to customer
 Must be aware of current store sales promotions, policies regarding payment and exchanges, and store security practices

Sales Executive / Telephone Operator at HAHN MANILA

• Philippines
• April 2003 to September 2003

 Greet customers and ensure the needs & expectations of the customers are met at all times
 Responsible for the handling of all incoming telephone calls
 Ensure that all products display are in place & attractive
 Checking items before giving to customer

Usherette / Receptionist at EDSA SHANGRI-LA HOTEL

• Philippines
• April 2000 to April 2001

 Directly reporting to the In-charge Officer
 Checking guests to ensure that their needs are attended to and takes action to correct problems
 Assisting guests at all times
 Assisting the Duty Manager in setting up rooms and studios for meetings, conferences and performances
 Must be able to show the ability to deal with the general public in a cheerful and courteous manner, whatever the circumstances