Sales & Purchase Operations
Perfect Purity General Trading LLC
Total years of experience :6 years, 2 Months
• Collaborated with sales team to provide competitive pricing quotes for educational book proposals, increasing deal sizes. Conducted detailed customer requirement analysis for tailored quotations via ERP Dynamic 365, reducing errors by 99% and achieving substantial annual cost savings.
• Conducted diligent research on customer needs, preferences, and budget constraints, providing accurate titles in quotations for over 50 clients per month with a 99% accuracy rate.
• Reduced procurement costs by negotiating pricing and ensuring timely delivery with distributors, resulting in a significant 10% decrease in costs.
• Played a key role in optimizing procurement and inventory management processes, achieving a 99% accuracy rate in generating sales quotes and purchase orders contributing on-time delivery performance within the supply chain. Implemented detailed inventory management procedures,
including creating new items and optimizing stock levels, resulting in a substantial reduction in excess inventory.
• Built and maintained strong relationships with key vendors, ensuring timely overseas order delivery and accurate inventory management. Achieved remarkable customer satisfaction by closely monitoring shipment movements and providing timely updates, resulting in an exceptional 95%
satisfaction rate.
• Managed over 500 purchase orders annually, identifying cost reduction opportunities. Achieved a 95% on-time delivery rate for purchased materials by meticulously reviewing and finalizing purchase orders based on vendor performance metrics.
• Managed incoming purchase orders from multiple suppliers, ensuring timely submission of required shipping documents. This led to a notable 30% reduction in order processing time.
• Collaborated with warehouse and logistics department to enhance inventory management system, reducing stockouts and a noteworthy increase in the on-time delivery rate.
• Ensured prompt processing of customer backorders and same-day PO requests within the Inventory Planning system, identifying & addressing exceptions necessary to relevant stakeholders.
• Developed and executed streamlined process for handling technical inquiries, reducing response time by 40% and establishing strong client relationships, leading to an 80% increase in repeat business and 40% increase in new business acquisition.
• Implemented follow-up process for RFQ requests, increasing supplier response rate by 30%, reducing procurement lead time. Managed the creation and distribution of 50+ RFQs to suppliers, resulting in an average cost savings of 15% per item purchased.
• Sourced new sales opportunities through inbound lead follow-up, outbound cold calls, emails, and meetings with potential clients, resulting in a 35% increase in inbound leads and contributing to closing $2.5M in new business.
• Conducted thorough warehouse inventory analysis, reducing excess stock by 20% and improving accuracy for RFQs.
• Collaborated with cross-functional teams to develop personalized proposals for clients, resulting in a 60% success rate in securing new contracts. Possess knowledge and experience in dealing with a wide range of items, including spare parts, pneumatic tools, welding equipment, air tools, electrical items, safety equipment, deck equipment, engine parts, stationary supplies, medicine, marine valves, marine paint, gas products, all types of wire ropes, pipes, chemicals, cleaning products, lube oil, bearings, and more.
• Conducted market research and negotiated effectively, achieving an average of 15% cost savings on procurement contracts.
• Maintained accurate inventory levels and negotiated favorable prices with vendors for over 5, 000 different items across multiple categories. This led to a 15% reduction in overall procurement costs.
• Maximized sales opportunities by promoting top-tier customer care, identifying development areas, increasing sales profit, negotiating minimum procurement costs, scheduling hierarchical deliveries, and optimizing logistics, storage, and forwarding costs.
• Achieved a +55% growth in new customers through meetings, cold outbound calls, and emails, resulting in increased revenue and profit from September 2018 until the end of service compared to the same period in 2017.
• Processed orders by comparing quotes from suppliers, negotiating, and coordinating delivery with stores, drivers, and port offices/customers, ensuring timely delivery to vessels or industrial customers.
• Evaluated suppliers' ability to consistently deliver products and services on time and meeting quality standards. Collaborated with supply planning to optimize point-of-purchase opportunities, maximizing ROI and leveraging supply routes for additional commercial benefits.
• Coordinated with all port offices in the UAE, shipping agents, boarding representatives, and other customers to ensure effective control and operations in all areas.
• Interviewed the interested clients about their communication skills & their personal attitude (via calls) towards working, as the organization was into consultancy.
• Successfully interviewed over 500+ clients and selected the best clients for the direct interview.
• Managed to select and sort out the potential clients through cold calls, they successfully managed to get jobs in MN-C’s which resulted in the growth of the organization.
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