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Adel Al Hijjawi, Operations and Business Manager

Adel Al Hijjawi

Operations and Business Manager·Al Daar Al Aseel

United Arab Emirates

Diploma, Human Resources

Work experience

Total years of experience: 25 years, 3 months

Operations and Business Manager

September 2023 - Present

Al Daar Al Aseel

Fujairah, United Arab Emirates

September 2023 - Present

• Managing business operations, HR, and logistics for a high-profile and expanding
catering and hospitality and restaurant business, currently headquartered in the
eastern province of UAE.
• Leading operational expansion and evaluating new branch locations..
• Overseeing product and service design and launch management.
• Managing the extensive renovation of internal and external areas (design,
contractors, negotiations, and management).
• Leading quality control of service and products.
• Appraising current staff performance and hiring new staff members as required.
• Liaising with the Fujairah Marine Club management and other key stakeholders
concerning Government relations, rules, and regulations for renovations and facility
management.

Company industry:
Catering, Food Service, & Restaurant

KSA Operations Manager and NEOM Programme Logistics Manager

October 2022 - September 2023

AESG,

Riyadh, Saudi Arabia

October 2022 - September 2023

• Managed AESGs business operations across Saudi Arabia.
• Full financial accountability for operational expenditure and budget allocation.
• Supported health and safety and internal auditing functions.
• Oversaw procurement and purchasing functions for Saudi operations.
• Established and managed NEOM policies and team operations.
• Consulted on payroll approval and administration policies.
• Ensured compliance with local laws and regulations.
• Developed and managed the Operations team, providing training and support.
• Maintained a local network of suppliers for project support.
• Supported employee onboarding and offboarding.

Company industry:
General Engineering Consultancy

Group Senior Assistant Manager for Human Resources

June 2016 - October 2022

Bahri & Mazroei Group, U.A.E.,

Dubai, United Arab Emirates

June 2016 - October 2022

• Collaborated closely with Senior Management to resolve employee issues and
execute strategic solutions.
• Responsible for strategic HR support across the group.
• Managed employee relations, staff development, and performance optimization.
• Conducted onboarding and training programs.
• Provided HR policy guidance and business unit restructuring support.
• Managed compensation and rewards programs.
• Lead successful initiatives to improve work relationships, morale, productivity, and
staff retention.
• Collaborated extensively with the HSE implementation team during site inspections
to embed safe practices in the workplace.
• Managed the extensive vehicle fleet turnkey.
• Responsible for asset management of owned and rented assets for the group in UAE
& KSA.

Company industry:
Hardware & Building Materials

Head of Human Resources & Occupational Health

February 2013 - May 2016

Fujairah University,

Cairo, Egypt

February 2013 - May 2016

• Developed and implemented HR policies across the College.
• Advised managers on employee relations, pay, and conditions.
• Provided occupational health services and managed change effectively.
• Instructor and advisor for students, developed supportive curriculum materials.

Company industry:
Primary, Prep, & Secondary School

HR & ADMIN MANAGER - REGIONAL

May 2011 - January 2013

Ericsson Egypt Limited

Cairo, Egypt

May 2011 - January 2013

Responsible for the HR and Administrative function for Egypt, North & South Sudan, Iraq, Kurdistan,
• Managed Government affairs for expatriate employees & for facilitation of labor approvals.
• Create and implement policies, procedures and work flow matrices, in line with global company policies.
• Evaluated and appraise performance of employees as well as suppliers, consistently reporting feedback to stakeholders.
• involved in Recruitment for projects & outsourcing employees
• Coordinated with Zain for HR issues in Employee Relations, HR Admin, Payroll (also introduced HRIS), Induction, and Performance Management Systems for the 1st time.
• Communicate with the Regional Compensation and Benefits function for efficiency of the Payroll process.
• Advocated and delivered induction and training sessions for new and existing employees.
• Managed & Monitored the security status reports issued by the Security Force in regards of logistics and operations.

Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

HR MANAGER / TRAINING AND DEVELOPMENT SECTION HEAD

August 2007 - April 2011

Internal Trade Development Authority

Cairo, Egypt

August 2007 - April 2011

Supervise HR Administration, Employee Relations, Compensation, Benefits and Training and Development for 5, 000+ employees located across 500 offices.
• Negotiated and finalized a contract between ITDA and government bodies to execute electronic payroll.
• Negotiating and finalize contracts between ITDA and various training & educational institutes to provide various trainings for ITDA staff across the country.
• Worked as a strategic partner to clients, understand the requirement and assist in the identification of attributes and skills required in potential candidates.

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

Senior HR and Recruitment Officer

May 2005 - July 2007

Diyar United Company,

Al Farawaniyah, Kuwait

May 2005 - July 2007

Company industry:
IT Services

HUMAN RESOURCES & ADMINISTRATION OFFICER

March 2001 - April 2005

Travel Ways Egyp

Hurghada, Egypt

March 2001 - April 2005

Manage 4 branches administration of 300 employees.
• Create and implement an effective procurement system to enhance the procurement process.
• Interface with government organizations namely, Ministry of Tourism, Tourism Police, and Ministry of Labor.
• Assist traffic, logistics & operations departs. during peak season

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Human Resources and Admin Officer

March 2001 - April 2005

Travel Ways,

Cairo, Egypt

March 2001 - April 2005

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Education

Blue Ocean Institute

June 2019

June 2019

Diploma, Human Resources

United Arab Emirates

CHRM / CHRP / CHRC

Arab Academy for Science and Technology

January 2001

January 2001

Bachelor's degree, Hospital Management

Egypt

Skills

Communication Skills
Expert
Communication Skills
Expert
Planning and Organizational Skills
Expert
Planning and Organizational Skills
Expert
Organizational Development
Expert
Organizational Development
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Performance Management
Expert
Performance Management
Expert
HUMAN RESOURCE MANAGEMENT
Expert
HUMAN RESOURCE MANAGEMENT
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
PEOPLE MANAGEMENT
Expert
PEOPLE MANAGEMENT
Expert
STRATEGIC PLANNING
Expert
STRATEGIC PLANNING
Expert
OPERATIONS
Expert
OPERATIONS
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
POLICY DEVELOPMENT
Expert
POLICY DEVELOPMENT
Expert
TALENT ACQUISITION
Expert
TALENT ACQUISITION
Expert
COST MANAGEMENT
Expert
COST MANAGEMENT
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
BUDGETING
Expert
BUDGETING
Expert
COACHING
Expert
COACHING
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
DELIVERY
Expert
DELIVERY
Expert
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert
FINANCIAL
Expert
FINANCIAL
Expert
Project Management
Expert
Project Management
Expert
Office Administration
Expert
Office Administration
Expert
Communication Skills
Expert
Communication Skills
Expert
Dedicated team player
Expert
Dedicated team player
Expert
Microsoft Office XP
Expert
Microsoft Office XP
Expert

Languages

Arabic

Native Speaker

English

Native Speaker

Training and Certifications

Certifications
Project Management v5
CHRM
CHRC
Jul 2020 - Jul 2024
CHRP
Jul 2020 - Jun 2024
CHRM
Jul 2020 - Jul 2024

Hobbies and interests

of land vehicles
Mechanical engineering
Camping
off roading

member and part of management team in an offroading club Jeep Nation