ahlam haj ibrahim, customer services agent

ahlam haj ibrahim

customer services agent

barwa bank

Location
Qatar - Doha
Education
Bachelor's degree, finance
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

customer services agent at barwa bank
  • Qatar - Doha
  • My current job since September 2013

updating data for the companies

Customer service agent at BARWA BANK in Qatar
  • September 2013 to February 2014

Customer service agent at BARWA BANK in Qatar
Working in business and data quality from 15/9/2013 until now

junior at HSBC Bank
  • Jordan - Amman
  • April 2008 to September 2010

working as ateller(deposit and withdraw cash and checks

bank as unit teller
  • April 2008 to June 2009

April 2008-June 2009
Dealing with customers by phone where it is to answer some inquiries and solve some simple problems, and is also diverts calls to sections at the request of the client.
Work in HSBC bank as unit teller
June 2009_Sep 2010
Dealing directly with customers where operations are deposit and withdraw cash and checks for individuals and companies, and assist the client in some inquiries in relation to his account.
Checks are dealing with clearing.

Trainee at AL - Ahli Bank
  • June 2006 to August 2006

Trainee at AL - Ahli Bank _ Summer 2006
The training includes all sections of the bank such as (customer service, cashier, call center and companies)
Work in HSBC Bank as operator and call Centre

Education

Bachelor's degree, finance
  • at Hashemite University
  • July 2007

Bachelors degree of finance, July 2007 Hashemite University Zarga- Jordan Average (Good) Training course Detect fraud and counterfeiting banking

Bachelor's degree, finance
  • at hashemite university
  • July 2007

Specialties & Skills

Customer Service
APPLICATION SOFTWARE
CUSTOMER SERVICE
DATA QUALITY
MICROSOFT ACCESS
MICROSOFT OFFICE
MS ACCESS
OPERATIONS

Languages

Arabic
Expert
English
Expert

Training and Certifications

كشف التزوير والتزييف المصرفي (Certificate)
Date Attended:
April 2009
Valid Until:
April 2009