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Ahmad Al-Nablsi, Customer Service

Ahmad Al-Nablsi

Customer Service

Sharjah Electricity & Water Authority

Location
United Arab Emirates
Education
Diploma, Microsoft program
Experience
24 years, 1 Months

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Work Experience

Total years of experience :24 years, 1 Months

Customer Service at Sharjah Electricity & Water Authority
  • United Arab Emirates - Sharjah
  • My current job since May 2000

1. Employees training for Customer Care & Billing system
2. Employees support to find and solve system problems
3. Create database for paper documents to facilitate finding data.

Data Entry & verify Operator at Sharjah Electricity & Water Authority
  • United Arab Emirates - Sharjah
  • May 2000 to December 2015

تدريب الموظفين في قسم خدمة العملاء على نظام (الأوراكل) برنامج Customer Care & Billing
تقديم الدعم للموظفين بقسم الحاسب الآلي لإيجاد الحلول المناسبة لحسابات العملاء التي فيها أخطاء.
إنشاء قواعد بيانات للمستندات الورقية لسهولة إيجاد هذه البيانات.

Education

Diploma, Microsoft program
  • at ICDL
  • December 2005
Diploma, Information technology - computer software
  • at Mamoun International Center
  • September 2003

Specialties & Skills

Data Entry
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Customer Service
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Data Marts
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Communication Skills
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Group Work
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Employees support to find and solve system problems
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I was an employees training for Customer Care & Billing system
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Regulation and supervision of Supervision of activities
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Using Microsoft Office programs
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Languages

English
Intermediate
Arabic
Expert

Memberships

Teachers association
  • secritary
  • May 2000

Training and Certifications

Appreciation certificate (Certificate)
Date Attended:
November 2014
Valid Until:
January 9999
Experience certificare (Certificate)
Date Attended:
May 2000
Valid Until:
January 9999