Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Ahmad El Hafez, Operations Officer

Ahmad El Hafez

Operations Officer·Btl Promotions

Jordan

Bachelor's degree, Logistics and Transport

Work experience

Total years of experience: 9 years, 7 months

Operations Officer

March 2023 - Present

Btl Promotions

Amman, Jordan

March 2023 - Present

Contact suppliers to inquire about prices and handle procurement tasks.
 Negotiate prices and source products and promotional giveaways.
 Calculate shipping and costs to accurately price products.
 Prepare offers, purchase orders (POs), and proforma invoices (PIs).
 Coordinate delivery logistics and continuously seek new suppliers.
 Strive to improve the accuracy and speed of operations.
 Order samples, communicate mockups, and act as a liaison between clients, manufacturers,
and suppliers
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

procurement specialist

November 2023 - March 2024

Dogan Voyages

Amman, Jordan

November 2023 - March 2024

Directed procurement processes from sourcing to delivery, ensuring operational efficiency.
 Negotiated favorable terms with suppliers, achieving significant cost savings.
 Maintained optimal inventory levels in alignment with organizational strategy.
 Managed purchase orders with precision, ensuring compliance and accuracy.
 Developed and sustained strong vendor relationships to ensure reliability
Company industry:
1358
Job role:
Purchasing and Procurement

Customer Success Officer

October 2022 - March 2024

Logistaas

Amman, Jordan

October 2022 - March 2024

• Build and maintain strong relationships with clients, ensuring satisfaction and retention in the transportation management system (TMS) services.
• Guide clients through onboarding and product training, ensuring seamless adoption of Logistaas' TMS solutions.
• Act as the main point of contact for clients, addressing inquiries, concerns, and providing prompt support.
• Collaborate with internal teams to resolve client issues and gather feedback for product enhancements.
• Monitor client performance metrics and proactively identify opportunities for service improvement.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Global Strategic Procurement Intern (Praktikant im globalen, strategischen Zentraleinkauf)

February 2022 - September 2022

Körber Supply Chain

Koeln, Germany

February 2022 - September 2022

• Developed OneNote knowledge base and SharePoint site for modern intranet replacement.
• Created company-wide training materials using Microsoft Word.
• Managed purchase order processing and supplier catalogs in Körber's eProcurement system (Ivalua).
• Improved catalog user experience and resolved implementation issues.
• Maintained KPI reports using MS Excel, and revised procurement guidelines.
• Collaborated with category management on sourcing activities and contract updates.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Sales Supervisor

May 2018 - May 2021

Readers Bookshop (THE GROUP)

Amman, Jordan

May 2018 - May 2021

• Oversaw daily sales operations, providing guidance and support to a team of sales associates
• Monitored sales performance and provided regular feedback, coaching, and training to help team • members meet or exceed targets
• Assisted in the development and implementation of sales strategies and promotional campaigns to drive revenue growth
• Managed staff scheduling, ensuring adequate coverage during peak hours and optimal allocation of resources
• Fostered a positive and collaborative work environment, motivating team members to deliver exceptional customer service
• Addressed escalated customer concerns or inquiries, ensuring prompt resolution and maintaining customer satisfaction
• Conducted regular performance evaluations, setting goals and identifying areas for improvement
• Collaborated with store management to assess overall store performance, identify trends, and develop plans for continuous improvement
Company industry:
Sales Outsourcing
Job role:
Sales

Sales Associate

June 2016 - June 2018

Readers Bookshop (THE GROUP)

Amman, Jordan

June 2016 - June 2018

• Engaged with customers to identify needs and provide personalized recommendations for products and services
• Processed transactions accurately and efficiently, handling cash and credit card payments
• Maintained a clean, organized, and visually appealing store environment to enhance the customer experience
• Assisted in inventory management, including receiving shipments, stocking shelves, and conducting periodic inventory audits
• Actively participated in promotional campaigns and storewide sales events, driving customer engagement and sales
• Collaborated with team members to achieve daily and monthly sales targets
• Addressed customer concerns and inquiries, offering prompt and courteous support to ensure satisfaction
• Continuously developed product knowledge to stay informed about new releases, bestsellers, and special offers
Company industry:
Sales Outsourcing
Job role:
Sales

Paid Internship

June 2015 - July 2015

Readers Bookshop

Amman, Jordan

June 2015 - July 2015

At my time working in Readers Bookshop I was selected from 60 applicants to be employed at there Headquarters in Amman, thereafter I began training in Sales, Book-Keeping, Database utilization, as well as creative promotional projects. Such work has built a sense of direction in the general atmosphere of trade in my local area, thus helping me build direct communication skills in terms of a Standardized Hierarchical Form of management. This beneficial internship also did not limit me to one task such that I was involved from cleaning to promotional decision making. All in all, this empowered job experience taught me the motivational (practical) aspect to leadership as inspired by the Competent management of Madam Jumana Sharbin.
Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Education

German Jordanian University

March 2023

March 2023

Bachelor's degree, Logistics and Transport

Jordan

GPA (percentage): 76.4%

GPA (percentage): 76.4%

View attachment

Amman National School

May 2016

May 2016

High school or equivalent, IB career-related Diploma out of 42 points

Jordan

GPA (percentage): 91%

GPA (percentage): 91%

37/42 points obtained in the world renowned International Baccalaureate system of England and Switzerland , which converts too 91% as to the Jordanian Equivalency Tawjihi Conversion.
View attachment

Skills

Business Administration
Expert
Business Administration
Expert
Research Coordination
Expert
Research Coordination
Expert
Product Innovation
Expert
Product Innovation
Expert
Problem Solving
Expert
Problem Solving
Expert
Critical Analysis of Promotional ideas
Intermediate
Critical Analysis of Promotional ideas
Intermediate
Risk Taking initiative and favoring innovation in work practices
Expert
Risk Taking initiative and favoring innovation in work practices
Expert
Creativity and Guerrilla inspired thinking
Expert
Creativity and Guerrilla inspired thinking
Expert
Leadership and CSR management abilities
Intermediate
Leadership and CSR management abilities
Intermediate
Determination on a personal level to achieve goals and enrich myself and surroundings
Expert
Determination on a personal level to achieve goals and enrich myself and surroundings
Expert
Drive and Self-Confidence that adapts to different business cultures and surroundings
Expert
Drive and Self-Confidence that adapts to different business cultures and surroundings
Expert
Ability to Preform Attribute Listing Matrix and Constructive Discontent
Expert
Ability to Preform Attribute Listing Matrix and Constructive Discontent
Expert
Painting in a multitude of styles
Expert
Painting in a multitude of styles
Expert
Interpersonal engagement and Direction
Expert
Interpersonal engagement and Direction
Expert
Computer proficiency
Expert
Computer proficiency
Expert
Microsoft office proficiency
Expert
Microsoft office proficiency
Expert
Analytical Letter and Report writing
Expert
Analytical Letter and Report writing
Expert
Google Sketchup Drawing
Beginner
Google Sketchup Drawing
Beginner
Implementation of Cognitive & Motivational Training in ; Maslow's , Pink's, and Herzberg's Theories
Intermediate
Implementation of Cognitive & Motivational Training in ; Maslow's , Pink's, and Herzberg's Theories
Intermediate
Problem Resolution and Idea Generating Proficiency
Expert
Problem Resolution and Idea Generating Proficiency
Expert
Etching and Printmaking
Beginner
Etching and Printmaking
Beginner
Leadership Communication
Expert
Leadership Communication
Expert
Formal Organizational Communication skills
Expert
Formal Organizational Communication skills
Expert
Photoshop
Beginner
Photoshop
Beginner
Planning and Coordination of Divergent Projects
Expert
Planning and Coordination of Divergent Projects
Expert
Sales and peer socialization
Intermediate
Sales and peer socialization
Intermediate
Relationship Building and Compromise seeking
Expert
Relationship Building and Compromise seeking
Expert
Photography
Beginner
Photography
Beginner
Research and Database Initiation
Intermediate
Research and Database Initiation
Intermediate
Order Making and Purchasing skills
Intermediate
Order Making and Purchasing skills
Intermediate
Retailing and Customer Support
Expert
Retailing and Customer Support
Expert
Intercultural Communication
Expert
Intercultural Communication
Expert
Sales
Expert
Sales
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Operation
Intermediate
Operation
Intermediate
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Problem Solving
Expert
Problem Solving
Expert
Leadership Communication
Expert
Leadership Communication
Expert
Product Innovation
Expert
Product Innovation
Expert
Research Coordination
Expert
Research Coordination
Expert
Business Administration
Expert
Business Administration
Expert

Languages

Arabic

Native Speaker

English

Native Speaker

German

Beginner

Memberships

International Baccalaureate Organization (IBO)

IBO international Candidate

September 2015

Amman National School Alumni Club

Graduate and Authorized Member

May 2016

Training and Certifications

Certifications
ICPM Certified Supervisor
Jan 2022
Show credentials
Specialization Global Procurement and Sourcing
Jan 2022
Show credentials
Diploma in Supervision
Dec 2021
Show credentials
C1 English Language Proficiency Certificate
May 2020
Show credentials
International Quality Checking Certification
Jul 2016
Show credentials

Hobbies and interests

Debating and Critical Analysis

-MUNDP turkey international Delegate -Baptist School Youth Appropriation Summit Delegate - Giffoni Film Festival International Juror (Italy) - 3 time first-place winner at Amman National School , Literary Excellence Competition

Painting, Printmaking, Photography, Collage, Sculpting

-2016 IB authorized Art Exhibition Participant at Amman National School -2015 Art cell exhibitor at Made In Jordan Festival -Artistic Achievement Award First Place at Amman National School