ITSM Consultant
Alahli NCB
Total years of experience :15 years, 2 Months
During the massive changes of NCB, I've supported the IT Services Department to build robust flexible processes that helped driving the whole enterprise changes toward the right tracks.
With 10, 000+ Employees in banking sector, the changes are very hard. Despite a long list of challenges, we managed to lead the enterprise to serve the customers to the best way possible from Process & Service Management perspective.
With a high experience in IT Solutions, I supported Youxel leading a team of innovative engineers to produce high-end Mobile products built on cutting-edge technologies impacting Core business processes with Banking and Governmental sectors.
Deliver Consultancy in the field of IT Service Management to our customers in many fields (Telecom, Banking, Governmental and others). Also, implementing HP BTO solutions satisfying the customer needs and best practices.
Deliver Consultancy in the field of IT Service Management to our customers in many fields (Telecom, Banking, Governmental and others). Also, implementing HP BTO solutions satisfying the customer needs and the best practices.
Delivering Automatic Control Solutions to Industrial Plants in many fields.
IT Diploma in E-Business Technologies
V. Good with Honour