Ahmed Ezz, Analyst - retail high risk &medium corporate accounts

Ahmed Ezz

Analyst - retail high risk &medium corporate accounts

NBAD

Location
Egypt - Cairo
Education
Diploma, Credite course & risk mangement
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

Analyst - retail high risk &medium corporate accounts at NBAD
  • Egypt
  • My current job since December 2015
loans processing officer - retail dep at national bank of abu dhabi -NBAD
  • Egypt
  • December 2015 to April 2016
customer service rep. at ADIB
  • Egypt
  • June 2014 to December 2015

fulfill customer needs and make cross selling at garden city branch

Universal Teller at Abu Dhabi Islamic Bank (ADIB)
  • Egypt - Cairo
  • June 2013 to February 2014

1- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
2- Deliver outstanding client service by executing financial transactions though computer in accordance with bank policies awhile maintaining an acceptable record in daily drawer balancing
3- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
4- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
5- Receive checks and cash for deposit or withdraw verify amounts, and check accuracy of deposit slips
6- Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
7- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
8- Continuously learn new and existing products through sales aids (features, benefits, fees, etc.).

High Value Customer care Specialist at Etisalat Misr
  • Egypt - Cairo
  • September 2012 to May 2013
General Accountant at Suez Canal Bank
  • Egypt
  • July 2007 to September 2007

1-Making the daily book keeping.

2-Administrative & general accounting works

3-Generate and send out invoices & investigate and resolve customer queries.

4-Carry out billing, collection and reporting activities according to deadlines

Education

Diploma, Credite course & risk mangement
  • at Egyptian banking institue
  • July 2017
Bachelor's degree, Accounting
  • at Faculty of commerce and business administration in Helwan University
  • September 2010

Specialties & Skills

Accounting
Administrative Duties
Communicator
Customer Satisfaction
Ambitious and Motivated
CUSTOMER SERVICE
Negotiator and love working in a team work
Very good Sales and Marketing Abilities
Excellent Communication Abilities
Ensure Maximum Customer Satisfaction
Attentinon to details

Languages

English
Expert

Training and Certifications

(Certificate)
Date Attended:
November 2007
Valid Until:
March 2010
(Certificate)
Date Attended:
September 2012
Valid Until:
May 2013
(Certificate)
Date Attended:
June 2008
Valid Until:
September 2009
(Certificate)
Date Attended:
October 2012
Valid Until:
May 2013
"ISO certified BPO vendor" under the supervision of Ministry of Communication (Certificate)
Date Attended:
January 2009
Valid Until:
October 2010