Vice General Manager
DATALINEZ for IT solutions
Total years of experience :13 years, 11 Months
It is one of the leading IT solutions providers in Egypt, founded on June 2005, authorized reseller for Etisalat, Link.net, TE Data, Vodafone, TP-Link Egypt
its staff exceeds 45 employees, customer base exceeds 12000, revenues more than 5 billion annually
Its activities include ICT services and ELV systems like:
Internet service provider, Network installation and troubleshooting, web site development and hosting, digital marketing, all SoHo network products provider, surveillance systems (CCTV & IP), alarm systems, PBX system, GPS tracking system, time attendance systems, access control systems, point of sale systems.
Role:
• Planning, organizing, monitoring and directing the work through departments managers (Technical Support and Customer Service, Finance, Marketing, Sales, IT and HR)
• Improving operational systems, processes and best practices that guarantee organizational achievement of company’s strategic and operational objectives.
• Performing quality planning and supervising quality control.
• Recruiting, training, supervising and appraising department heads.
• Setting and reviewing budgets and managing cost.
• Overseeing inventory, distribution of goods and facility layout.
• Leading and directing the ICT & ELV projects that the company carried out through project manager.
• Analyzing the market to identify opportunities that may lead to business and profit growth.
• Looking for other markets that may have higher potential.
• Leading and direct marketing manager throughout marketing and promotion plans.
• Setting sales targets with sales manager in accordance to the company strategic goals.
• Consolidating and developing long term relationships with B2B and VIP customers.
It is a security solutions Provider established on June 2004, it is an exclusive partner for some brands; CNB, VGuard, Canda-I, LifeSOS, Yoko, FingureTech, ZK software, D-link.
Its activities include:
ELV systems (, surveillance systems (CCTV & IP), alarm systems, PBX system, GPS tracking system, time attendance systems, access control systems, point of sale systems)
Role:
• Overseeing day to day management within the organization.
• Organizing and supervise all work activities on the managerial operational level.
• Managing departments: Technical (installation & maintenance and Tech. Support), accounting, inventory, HR, and IT.
• Coaching Managers and supervisors within the organization.
• Sharing GM in goals and strategies setting.
• Managing and direct work in order to align with organizations’ strategic and plan.
ICT & ELV installation Projects (Data networks, PBX networks, Alarm systems, CCTV systems, time attendance, web development)
Role:
• Planning and managing ICT & ELV projects from start to finish.
• Managing aspects of projects during initiation, planning, execution, monitoring, within project constraints.
• Being the Primary Interface between the different stakeholders involved in the project like Project Team, Integration Team, Consultants, and Main Contractors
• Performing Risk Identification and proactively managing changes to the project constraints.
• Motivating team at all times to ensure highest delivery of potential
• Ensuring compliance to QA & QC standards as and when applicable.
Role:
• Supervising Technical support department (internet, web hosting)
• Managing call center day to day activities.
• participating in process improvement
Responsible to
• Installing, configuring, maintaining and troubleshooting company’s servers
• Providing all services through a large WAN across wide six branches of the company.
the field of: Handheld computers
4 semesters over two years in AAGSB we studied the following courses: 1) managerial finance 2) Marketing management 3) HR management 4) managerial Economics 5) applied Statistics 6) accounting and financial reporting 7) contemporary management 8) operations management 9) international marketing 10) Marketing research 11) consumer behavior 12) MIS and E-business 13) promotions and personal selling 14) channels distributions 15) Strategic management 16) seminar in marketing management
Industrial electronics and automatic control engineering department
general certificate of secondary education completion
