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Ahmed Elshazly

Sales retail executive & customer service at Etisalat Misr for Telecommunication

Etisalat Misr

Location:
Egypt - Alexandria
Education:
Bachelor's degree, Accounting
Experience:
13 years, 3 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  13 Years, 3 Months   

December 2010 To Present

Sales retail executive & customer service at Etisalat Misr for Telecommunication

at Etisalat Misr
Location : Egypt - Alexandria
• Selling company products & achive 100% from monthly target.
• Handling customer complains and follow-up with customers about the update of the complaint resolution.
• Feed back the customers about all company products.
• Ensure high levels of customer satisfaction and retention.
• Achieve internal and client quality requirements.
• maintain customer service behaviours with quality.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
September 2008

Bachelor's degree, Accounting

at Faculty of Commerce
Location : Egypt - Alexandria
Grade: 67 out of 100

Specialties & Skills

Problem Solving

Customer Service

Customer Retention

Customer Satisfaction

High verbal communication skills

Hard worker

Flexible.

Able to multitasking

Fast learning.

Ability to work under pressure

Ability to work within a team

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Intermediate

Training and Certifications

Certificate from Etisalat Misr ( Certificate )

Issued in: March 2013 Valid Until: - March 2013

Diploma ( Certificate )

Issued in: January 2013 Valid Until: - June 2013

Basic Business Skills Acquisition ( Certificate )

Issued in: August 2010 Valid Until: - December 2010

Level five ( Certificate )

Issued in: August 2010 Valid Until: - December 2010

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