Senior Coordinator, Facilities & Operations
AUC
Total years of experience :25 years, 2 Months
1. Plan, organize, maintain, and manage the operation and reliability of College facilities and general infrastructure systems. Establish and monitor preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work by agencies having jurisdiction.
2. Supervise administrative services skilled and technical/support staff. Hire, evaluate, train, discipline and recommend dismissal of staff as necessary.
3. Develop, recommend, and administer policies, procedures, and processes in support of grounds and building maintenance operations; implement and monitor compliance with approved policies, procedures, and processes.
4. Administer procurement and fiscal management activities associated with building and grounds maintenance activities, which may include: contracts for custodial, grounds and maintenance related work to acquire trades and professional assistance; monitoring spending on project and cost account basis; recommending and implementing corrective spending plans; reviewing and authorizing purchase orders; administering contracts; obtaining price quotes and bids; purchasing and approving employee purchases; ensuring compliance with college and public purchasing rules; and/or, performing other related activities.
5. Trouble-shoot and respond to after-hour issues as needed regarding the operational aspects of the facilities such as Heating, ventilation, and air conditioning (HVAC) issues, fire alarm malfunctions, electrical outages, water leaks, etc.
6. Monitor the safety and accessibility of the College and its facilities. Serve as the point of contact for the department for code (e.g. ADA, Fire Life Safety) compliance issues, accessibility improvement projects, and/or other code related issues.
7. Update and maintain list of District facilities equipment, including life-cycle and replacement costs.
8. Monitor and oversee the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
9. Participate in the development and administration of grounds and building maintenance budget; coordinates the allocation of resources following budget approval; recommend approval of expenditures.
10. Collect and analyze a variety of complex data and information, including utility costs and usage. Perform statistical analysis and summarizes findings in applicable report or other communication mediums.
11. Participate in/on a variety of meetings, committees (including chairing), task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
12. Serve as a liaison with other departments within the College, the community, and external agencies in order to provide information on available resources, projects, and/or services.
13. Position in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.
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Ensure the coverage of different facility security points by security personnel to prevent any possible loss of company assets.
Ensure maximum responsiveness and quality of food and beverages in the cafeteria and catering personnel.
Ensure the continuous cleanliness and maintenance of the facility through constant follow up and visits supervised branches.
Monitor the daily activity of Mantrac’s car fleet using tracking system reports and address possible misuses or inefficiencies.
Follow up on the transportation agencies to ensure the safety and safe travel of company staff whilst addressing possible problems that may arise.
Monitor the consumption of cafeteria, maintenance and housekeeping supplies and maintain sufficient stocks in coordination with procurement parties.
Oversee the functionality of the facility’s fire system, following the necessary fire protection procedures in case of drills or emergencies.
Function: Responsible for total branch performance in accordance with company
policy and procedures. Create and execute the branch business plan. Ensure
store profitability and manage and develop branch personnel. Plan, implement,
and manages areas of responsibility to facilitate continuous improvement and
personal growth while supporting company goals, missions, and vision. Provide
sound leadership for the branch.
Duties & Responsibilities:
Customers
□ Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities.
□ Stay abreast of competing markets, development, building, etc. in the community and surrounding areas. Contact contractors/developers etc. in pursuit of business.
□ Maintain contact and friendly relationships with customers and suppliers, building a favorable company image. Resolve problems and complaints as they arise.
□ Direct and coordinate counter and outside sales (if applicable) efforts. Assist in account development. Direct sales program to develop new markets.
Make joint calls with salesmen as needed.
□ Coordinate counter maintenance, merchandising and promotional activity.
□ Set branch pricing and direct quotation activities (if applicable). Keep computer price matrix current.
□ Manages freight expense, customer discounts, and pricing to maintain profit levels.
□ Successfully resolve customer issues timely and professionally.
□ Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc.
□ Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications and help customers in their selections.
Employees
□ Assign and directs all work performed in the branch and supervises all areas of operation in accordance with established company policies/procedures, objectives and applicable laws.
□ Through management decisions, communication and behavior, creates a culture and a team that works together to meet customer needs and achieve desired results.
□ Anticipates staffing requirements to meet operational needs.
□ Participate in the recruiting and interviewing process of new employees.
□ Oversee training as well as identify and foster development opportunities for all branch personnel as required or needed.
□ Periodically evaluates the performance of branch personnel, develop goals and objectives. Provide both formal and informal feedback on a regular basis.
□ Become familiar with associate handbook. Ensure policies and procedures are communicated and followed.
□ Ensures the safety of all employees, seeing that safety rules are followed, hazardous conditions are corrected, and equipment and vehicles are properly maintained.
□ Ensures all associates receive appropriate/required safety training for forklifts, wire-cutting machines, etc. and appropriate/required vehicle/equipment inspections are completed regularly.
□ Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
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