CEO Office Management | Business Support Management
Al-Door Advanced Co
Total years of experience :17 years, 7 Months
- Provide support / assistance to the CEO on various key strategies
- Drive & monitor strategic priorities
- Ensure that governance processes are managed in a proper way
- Work closely with multiple departments on testing and piloting new initiatives
- Acts as a point of contact for the CEO and provides a client-focused service to a range of internal and external stakeholders
- Provide the CEO with any required correspondence, drawings, or confidentiality report
- Review and Approve the contracts, Invoices, Change orders, Payment memos and petty cash prior to final approval from the CEO
- Circulate any directions or instructions to the managers or the employees
- Develop and represent the company dashboard to CEO and relative Stakeholders
- Attending Top management and progress meetings then follow up stakeholders to meet agreed activities
- Responsible for the overall coordination of support to the departments and Operating segments
- Identify and resolve any issues and conflicts that have been escalated to CEO Office
- Contributors, Board of Directors, Departments and Employees management in terms of complaints and problems solving
- Investigate any violation reports that might be escalated by any departments or sub-business units
- Arrange the priorities of Payments
- Audit any issues might be requested by the CEO
- Circulating the agenda for meetings called by the CEO
- providing administrative support for day to day functioning
- Any required or delegated Tasks- Provide support / assistance to the CEO on various key strategies - Drive & monitor strategic priorities - Ensure that governance processes are managed in a proper way - Work closely with multiple departments on testing and piloting new initiatives - Acts as a point of contact for the CEO and provides a client-focused service to a range of internal and external stakeholders - Provide the CEO with any required correspondence, drawings, or confidentiality report - Review and Approve the contracts, Invoices, Change orders, Payment memos and petty cash prior to final approval from the CEO - Circulate any directions or instructions to the managers or the employees - Develop and represent the company dashboard to CEO and relative Stakeholders - Attending Top management and progress meetings then follow up stakeholders to meet agreed activities - Responsible for the overall coordination of support to the departments and Operating segments - Identify and resolve any issues and conflicts that have been escalated to CEO Office - Contributors, Board of Directors, Departments and Employees management in terms of complaints and problems solving - Investigate any violation reports that might be escalated by any departments or sub-business units - Arrange the priorities of Payments - Audit any issues might be requested by the CEO - Circulating the agenda for meetings called by the CEO - providing administrative support for day to day functioning - Any required or delegated Tasks
Act as the point of contact among executives, employees, clients and other external partners
Manage information flow in a timely and accurate manner
Manage executives’ calendars and set up meetings
Make travel and accommodation arrangements
Rack daily expenses and prepare weekly, monthly or quarterly reports
Oversee the performance of other clerical staff
Act as an office manager by keeping up with office supply inventory
Format information for internal and external communication - memos, emails, presentations, reports
Take minutes during meetings
Screen and direct phone calls and distribute correspondence
Organize and maintain the office filing system
Maintain office condition and arrange necessary repairs for Eastern Province Projects Manager.
Act as a point person for the office manager's duties including:
Shopping / correspondence / Invoice / errands
Schedule meetings and appointments
Partner with Human Resources to update and maintain office policies as necessary
Organize office operations and procedures
Coordination with the Information Technology Department on all office devices
Ensure that all contractors are invoiced and paid on time
Managing contract and price negotiations with contractors, service providers, and hired labor
Provide general support to contractors and suppliers if needed
Assist in the preparation process for new employees and provide full support
Coordinate with facility management vendors, including cleaning, catering and security services
Plan indoor or outdoor activities, such as parties, celebrations, conferences, etc.
Maintains registers and files in connection with quality documents and records.
Ensures that completed records (ex. closed NRIs, NCRs, etc) contain all the required documents and records prior to filing.
Control and distribution of project documents as instructed, and ensures superseded versions of documents are segregated from updated versions in the Cost control Dept.
Checks documents for submittal for compliance with latest approved templates according to IMS, document numbering / referencing system, and advise originators of discrepancies or error in a timely manner.
Where necessary, liaises and coordinates with the Subcontractors reception regarding submission of documents to Subcontractors and Clients.
Performs any other related duties as assigned
Responsible for training, monitoring and ensuring smooth running of operations to contribute to the success of the branch and ensuring sales targets are met by working with various stakeholders to continuously improve and improve operations. Responsible for achieving targets and expectations set by senior management in terms of production and sales.
Responsibilities:
Manage, train, develop and motivate production and customer service teams by conducting quarterly appraisals and motivating each employee
Ensuring the provision of excellent customer service to clients and achieving the desired results
Work side by side with managers of different departments (finance, production, human resources, support services)
Actively participate in day-to-day operations, playing a hands-on role in the daily tasks of employees.
Maintaining and controlling stocks of commercial iron, pipes, sheets, tubes, angles, etc. of commercial iron products.
Buying and selling commercial iron products.
Overseeing local marketing and international sales outside the Kingdom.
Retail Operations
Design & development of operational retail efficiencies aligned to and supporting the M&S store transformation
Develop business cases and/or demand requests as required and work in partnership with retail teams to deliver projects
Utilize existing and new platforms to stay in touch with the needs of our customers and colleagues
Develop an effective network in other industries to share and learn best practice and identify opportunities to apply the most effective future industry thinking
Identify, Deliver and Embed cost reduction initiatives in OPEX Cost Areas and the end-to-end operations
Design and Implement more efficient processes and ways of working in stores
Constantly explore opportunities to drive customer experience, growth, loyalty and data
Ability to recognize new opportunities in a retail environment to drive sales
Make and Ensure HR policies (like leaves, overtime records, warning letters, penalties, etc.)
Developing & updating Job Descriptions, Career Path and Organizational Charts of every Department on regular basis.
Administration of E-Mail distribution list, holiday / absence list, employee contact list, parking list, Sickness leave tracking.
Developing and Maintaining records of Performance Evaluation & Employee appraisals
Coordinates with department heads to conduct panel interviews to speed up the recruitment process (depending on the urgency of filling the vacant position)
Responsible for adding new employees on SAP system
Responsible for sending HR announcements for newly hired employees
Preparing and performing the orientation for new employees
Sends the monthly joiners and leavers sheet to the compensation division.
Open bank accounts for new employees to convert monthly salaries.
Follow up the Interviews schedules for all business lines and ensure the receipt of their evaluations.
Carries out additional HR related activities as required in relation to the HR structure within the division.
Perform a variety of duties in support of the HRM including job and compensation analysis, employee recruitment and testing, ERP system management, training programs, labor and employee relations, negotiations and records management.
Produce and deliver standard (monthly, quarterly, and annual) and customized HR reports. Oversee and lead recruitment and selection process.
Conduct new hire orientations and exit interviews for executive management as needed. Review employee evaluations; ensure policies and procedures are adhered to.
Coordinate leave of absences with employees; conduct interactive processes with employees.
Oversee attendance and leave management.
Coordinate and oversee payroll changes and salary.
Coordinate and participate in preparing and developing the HR policies and procedures.
Monitor the renewals of legal documents and safe keeping of the same.
Provide information and general assistance to staff regarding human resources policies and procedures, answer questions and provide information regarding personnel actions, discipline, employee records, benefits and other related matters.
Monitor and ensure timely employee contract renewals.
Act as a point of contact and build influential candidate relationships during the selection process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Enter all relevant and available employee information in the HR system and update regarding any change of status or other information.
Respond to employee HR inquiries and requests for information within established guidelines.
Process change of status, leave, attendance and other HR requests as per HR policies and procedures.
Register leave and justified absence on HR system.
Prepare supporting documents for HR requests before submitting them to Payroll.
Source attendances reports from the attendance system and consolidate on monthly basis on cut-off date and submit to Payroll for processing.
Liaise with IT Department to register new employees on the fingerprint machine on first working day.
Track employee’s probation period, initiate and process their probation period evaluation and take required action if they are not confirmed.
Coordinate the opening of bank accounts for employees if required.
Coordinate and book air ticket for employees’ annual leave as per HR policy and procedure.
Distribute performance appraisal forms and collect & collate completed forms.
Perform effective coaching/counseling and if required, follow disciplinary procedures when rules and regulations are violated.
Maintain and retrieve employee files, Preparing the requested HR reports.
Perform any other HR function/tasks as per business needs.
Provide a range of HR services to employees from joining to expiry of contract and assisting in all matters relating to employment.
Provide a range of HR services to support the end to end employee experience in all departments including but not limited to Commercial, Ground Services and Cargo.
Deal with HR queries from Head Office and Regional Office in coordination with Local Managers.
Prepare HR documentation for recruitment, promotions, appointments and salary reviews.
Ensure the local legal requirements are strictly adhered to.
Follow-up of recruitment procedure in coordination with Local Managers.
Ensure appropriate induction and onboarding of new staff.
Supports with performance management and disciplinary processes.
Prepare HR reports required by Regional HR Management.
Follow up and coordination of employee Annual Leave Balances, sick leave, updates in Oracle, and maintain Personal Files.
Ensures smooth implementation of HR and Administration policies.
Perform various administrative duties to support HR records and administration requirements in line with compliance and record keeping requirements.
Coordinate travel, hotel bookings for HR Management.
Answering correspondence, setting up conferences/workshops, travel, budget, payroll, explaining policies, coordinating support services, etc.
Collect monthly payroll data in coordination with accountant consultant
Graduation Project: Information Networks Protection with a very good grade.
Human Resources Diploma
