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Aisha Ghozlan, HR operations specialist

Aisha Ghozlan

HR operations specialist·alzahfarani company

Kuwait

Bachelor's degree, Business Administration System

Work experience

Total years of experience: 7 years, 1 months

HR operations specialist

December 2021 - Present

alzahfarani company

Hawali, Kuwait

December 2021 - Present

- Direct daily business operations while overseeing the complete HR lifecycle, payroll administration, employee onboarding, reporting, and operational coordination.
- Managed payroll administration, staffing expenses, and operational data to support accurate and compliant business operations.
- Led onboarding activities and maintained high-quality employee records to facilitate smooth workforce integration.
- Prepared HR and operational reports for senior management while building relationships with suppliers and external stakeholders to support operational efficiency.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

HR Government Relations & Operations Officer

April 2024 - October 2024

Almulla Group

Al Kuwait, Kuwait

April 2024 - October 2024

- Supported HR operations and government relations activities for a specialized team managing residency compliance and employee administration for a workforce exceeding 15, 000 employees.
- Managed the complete employee residency lifecycle while coordinating with PAM, MOI, and health insurance authorities.
- Administered HR operations through HRIS (HR Mystro), maintaining employee records, contracts, and government-related documentation.
- Coordinated visa processing, renewals, residency transfers, cancellations, exit procedures, onboarding logistics, and daily government payment reporting while ensuring compliance with labor regulations and company policies.
Company industry:
Administration Support Services
Job role:
Human Resources and Recruitment

Real Estate Agent

October 2020 - June 2022

Alkindri real estate

Al Kuwait, Kuwait •Hybrid

October 2020 - June 2022

- Provided end-to-end support for residential and commercial property transactions while developing client relationships and marketing property listings.
- Guided clients through buying, selling, and leasing processes while delivering personalized service.
- Built a strong client base through networking, marketing initiatives, and referral programs.
- Managed property listings conducted presentations and viewings and monitored market trends to provide informed guidance.
Company industry:
Real Estate
Job role:
Marketing and PR

HR Officer

January 2019 - April 2020

Critical projects for General Trading & contracting

As Salimiyah, Kuwait

January 2019 - April 2020

- Managed HR operations and administrative functions for approximately 300 employees across multiple project locations.
- Administered monthly payroll and attendance processes, including overtime and site-specific allowances.
- Prepared employment contracts and official HR correspondence in compliance with Kuwait Labor Law.
- Supported performance evaluations, disciplinary procedures, policy implementation, and secure employee record management while producing monthly HR reports.
Company industry:
Construction & Building
Job role:
Construction and Building

Education

Arab Open University - Kuwait

February 2021

February 2021

Bachelor's degree, Business Administration System

Kuwait

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Studied Business Administration with a focus on systems thinking, strategy, and problem solving. Acquired a comprehensive knowledge of business planning, operations, and performance optimization, while developing strong analytical, problem-solving, and decision-making skills applicable to real-world business challenges. Gained experience in analyzing organizational structures, improving decision-making processes, and applying strategic management frameworks.

Skills

Leadership

Expert

Operations Management

Expert

HR Management

Expert

Systems Thinking

Expert

Strategic Planning

Expert

Onboarding & Offboarding

Expert

Policy Compliance

Expert

Employee Lifecycle Management

Expert

Payroll Administration

Expert

HRIS

Expert

HR Operations

Expert

Residency & Work Permit Processing

Expert

Negotiation

Expert

Operations Management

Expert

HR Compliance

Expert

Labor Law

Expert

Employee Onboarding

Expert

Client Relations

Expert

Government Relations

Expert

Employee Relations

Expert

Reporting & Administration

Expert

Market Analysis

Expert

HR Administration

Expert

HRIS (HR Mystro)

Expert

Payroll

Expert

Customer Service

Expert

Human Resources

Expert

HR Management

Expert

Administration

Expert

Management

Expert

Training

Expert

Recruitment

Expert

Microsoft Office

Expert

CROSS FUNCTIONAL COORDINATION

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

LOBBYING

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

REGULATORY COMPLIANCE

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
diploma in Administrative & commercial Science (Human Resources)
Pitman Training Group
Jan 2026

Hobbies and interests

Events organization

During my university studies, I got the position of student council representative, and public relations officer for the Culture and Arts Club, Through these positions, I created and organized several events.