Product Owner
KnowledgeNet
Total years of experience :9 years, 8 Months
1. Collaborating with the leadership team to define the product vision and roadmap, aligning it with the
overall business strategy. Staying updated with industry trends, market demands, and customer
needs to drive innovation and create a competitive advantage.
2. Working closely with cross-functional teams, including software developers, data engineers, and
designers, to translate product vision into detailed requirements and user stories. Prioritizing
product backlog based on market feedback, customer insights, and business value.
3. Acting as a bridge between internal and external stakeholders, including customers, partners, and
subject matter experts.
4. Collaborating with the development team to plan, execute, and monitor product development
sprints. Breaking down features into actionable tasks, providing clear requirements and acceptance
criteria, and ensuring timely delivery of high-quality software solutions.
5. Preparing, reviewing, revising, and maintaining business brochures, white papers, product-market fit, competitor analysis, API guides, PRD, and user manuals around all KnowledgeNet products and
services.
6. Translating complex product information into simple, polished, and engaging content for technical
and non-technical users.
7. Researching and understanding various regulatory laws such as PSD2, GDPR, KSA Open banking standards, and FAPI specifications to ensure the product meets the compliance requirements.
1. Develop the documentation, technical articles, and support FAQs. 2. Work with Customer Support, Customer Success, and Professional Services to identify areas of opportunity to enhance help site content. 3. Work in partnership with Product Managers and Engineering to assess needs and create documentation for new or improved functionality. 4. Enhance the user experience by building in-app enablement flows in the product. 5. Create and maintain project plans for development and delivery projects. 6. Help develop standards and guidelines to ensure consistency in deliverables across audiences and modules. 7. Assist in training and mentoring less-experienced members of the team as required.
1. Worked with key stakeholders from Engineering and Product teams to gather requirements for documentation. 2. Used Kanban board to assign timelines for projects and track progress. 3. Followed agile methodology to create and review product documentation after manually testing functionalities. 4. Achieved certification in Financial Markets in Equity Derivatives training conducted by NSE Academy.
1. Created and reviewed feature documentation for both desktop and mobile platforms. 2. Ensured the right configuration of client systems before product installation by creating user manuals, configuration manuals, release notes, upgrade notes, and technical and functional specifications.
1. Migrated diferent entities of client business to a single platform to ensure cost-efectiveness and generated diferent account receivable reports for business transactions. 2. Created detailed best practices and process documentation for internal and external use. 3. Received client appreciation for reaching a timely service level agreement for work & on-time delivery. 4. Achieved estimated cost savings of USD 30, 000 by process improvements and automation of manual tasks. 5. Volunteered in spot audit of over 50 systems to ensure 100% compliance and handled queries of global application users. 6. Achieved beginner-level certification in PLSQL, Wealth Management, Bigdata, and Hadoop
