Aishwarya Singh

1. Conducted comprehensive research on consumer preferences, market trends, and competitive products. Utilized quantitative and qualitative research methods for gathering and analyzing data.
2. Gathered insights into consumer behavior, needs, and preferences through market surveys, interviews, and focus groups. Translated findings into actionable recommendations for product development.
3. Analyzed competitor products, pricing strategies, and market positioning. Identified strengths, weaknesses, opportunities, and threats to the product portfolio.
4. Ensured product compliance with relevant regulations (GDPR, PSD2, PCI-DSS, European Artificial Intelligence Act, E-Invoicing Laws in the Middle East, etc.) through research and understanding.
5. Prepared clear and concise reports and presentations summarizing research findings and strategic recommendations. Presented findings to stakeholders.
6. Worked closely with product development, marketing, and sales teams to align research findings with product strategies and business objectives.

1. Written and edited high-quality content for various platforms, ensuring that it is clear, concise, and engaging.
2. Understood the requirements of various teams and conveyed the clients key messages adequately and appropriately through effective use of language.
3. Supported teams by providing error-free media-worthy materials such as case studies, white papers, thought leadership pieces, social media content, etc.
4. Contributed to the development of new concepts, techniques, and ideas at brainstorming sessions.
5. Helped develop standards and guidelines to ensure consistency in deliverables across audiences and modules.

1. Worked with key stakeholders from Engineering and Product teams to gather requirements for
documentation.
2. Used Kanban board to assign timelines for projects and track progress.
3. Followed agile methodology to create and review product documentation after manually testing functionalities.
4. Achieved certification in Financial Markets in Equity Derivatives training conducted by NSE Academy.

1. Created and reviewed feature documentation for both desktop and mobile platforms.
2. Ensured the right configuration of client systems before product installation by creating user manuals, configuration manuals, release notes, upgrade notes, and technical and functional specifications.

1. Migrated diferent entities of client business to a single platform to ensure cost-efectiveness and generated diferent account receivable reports for business transactions.
2. Created detailed best practices and process documentation for internal and external use.
3. Received client appreciation for reaching a timely service level agreement for work & on-time delivery.
4. Achieved estimated cost savings of USD 30, 000 by process improvements and automation of manual tasks.
5. Volunteered in spot audit of over 50 systems to ensure 100% compliance and handled queries of global application users.
6. Achieved beginner-level certification in PLSQL, Java, and Wealth Management.