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• Cultivated strong relationships with business leaders, ensuring their trust in HR insights for people-related decisions.
• Aligned business objectives with people strategies through targeted advice and interventions.
• Championed organizational culture initiatives, promoting a preferred workplace that reflects core values.
• Facilitated effective Reward and Recognition processes, enhancing employee engagement and motivation.
• Led HR Business Consulting efforts, paving the way for a seamless transition into the roles of Head of Compensation & Benefits, Payroll, and HR Policies & Projects.

• Spearhead payroll management for a diverse workforce of over 10, 000 employees, ensuring timely and accurate compensation for all staff categories, including executives and temporary workers.
• Drive the successful implementation and continuous improvement of HRMS, enhancing operational efficiency and data integrity.
• Develop and refine benefits policies to maintain competitive advantage and ensure compliance with evolving legal standards.
• Conduct in-depth analysis of compensation structures, government regulations, and market wage trends to establish equitable and competitive compensation frameworks.
• Collaborate with cross-functional teams to align HR policies and projects with organizational goals, fostering a culture of transparency and fairness.

• Spearheaded HR Risk reporting as the Operational Risk Manager, ensuring comprehensive oversight of internal, external, and Central Bank audits.
• Developed and updated the HR Process Description Document (PDD), enhancing clarity and compliance across HR functions.
• Conducted regular Internal Control Testing (ICT) aligned with the COSO Framework, strengthening risk management practices.
• Established and monitored Key Risk Indicators (KRIs) and risk thresholds for HR-related aspects, facilitating proactive risk mitigation strategies.
• Collaborated with business units during monthly operational risk committees to address and resolve HR risk issues effectively.
• Leveraged insights from audits and controls to drive improvements in HR policies and projects, aligning with organizational goals.

• Developed and maintained a comprehensive Risk Control & Self-Assessment model tailored for the Human Resources Group, enhancing risk awareness.
• Conducted thorough self-testing to ensure robust internal controls, minimizing potential risks.
• Documented and communicated key risk areas within the HR Group, fostering a culture of transparency and proactive risk management.
• Developed and implemented effective risk-assessment tools and methodologies, streamlining the risk evaluation process.
• Gathered and analyzed risk-related data from both internal and external sources to inform decision-making.
• Planned and contributed to the development of innovative risk management mechanisms, aligning with organizational goals.
• Produced insightful reports and presentations that outlined findings and recommended strategic changes to enhance HR policies and projects.

• Led payroll operations for over 600 permanent staff, ensuring timely and accurate disbursements.
• Managed HRMS for seamless day-to-day maintenance, driving analysis, testing, and implementation of system enhancements.
• Oversaw PF & GF Funds, preparing accounts and facilitating audits to ensure compliance and accuracy.
• Coordinated all audit and financial reporting activities, enhancing transparency and accountability.
• Directed promotions, increments, and annual bonus exercises, fostering employee motivation and retention.
• Monitored and reported monthly headcount and staff costs, providing insights for strategic decision-making.
• Executed all tax-related activities, ensuring timely submissions to government treasury and compliance with regulations.

• Led the processing of Annual Salary Increases for over 1, 000 faculty members, fellows, and residents, ensuring accuracy and compliance.
• Reviewed and executed faculty and staff promotions, enhancing career development opportunities.
• Managed the end-to-end annual salary increment process, streamlining operations for efficiency.
• Processed Annual Revenue Accounting and Incentive Payments, ensuring timely and accurate disbursement.
• Compiled and analyzed payroll costs for assigned departments, contributing to budgetary planning.
• Ensured HRMS functionality aligned with organizational policies, enhancing data integrity and user experience.
• Developed and proposed Annual Salary Increase recommendations for Senior Management, supporting strategic decision-making.
• Documented processes and policies to maintain transparency and compliance within HR operations.