Senior manager
Ericsson AB
Total years of experience :13 years, 3 Months
• Managing projects plans and results delivery.
• Handling all acceptance process and life cycle from delivery to customer invoicing.
• Build project milestone templates.
• Monitor, maintain and improve project performance and achieving customer KPIs. I was made redundant from this role.
• Having a theoretical knowledge and understanding through solid experience from deployment in rollout projects as Regional Implementation Manager or customer project manager.
• Good working experience in network rollout tools
• Having Strong financial knowledge.
• Having Good analytical and communication skills and strong customer interfacing skills.
• Collaborating with other department leaders to define, prioritize, and develop projects.
• Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
• Analyzing financial data, including project budgets, risks, and resource allocation.
• Providing financial reports and budget outlines to Executives.
• Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.
• Drafting new and improving existing project management office policies and processes.
• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
• Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.
Ericsson Egypt Limited
From June 2012 till Now.
Ericsson \\\ employer (Project manager with ZAIN-IRAQ Account in IRAQ)
Responsibilities:
• Professional capability in project management is displayed when the Project Manager delivers the results
required by all stakeholders. This requires managing all project variables, during the life of the project. Main
responsibilities are: • Project Integration Management
• Achieve customer deadlines.
• Take accountability for project performance.
• Represent Ericsson Business Services to the customer in a positive way.
• Ensure a project plan is prepared and maintained.
• Use previous experience and follow the Ericsson project management method.
• Manage the plan using the negotiated resources.
• Measure performance and take corrective action where necessary.
• Manage a change management process to provide change control.
• Project Scope Management
• Responsible for delivering the agreed outcomes required from the project.
• Conduct stakeholder analysis, define and manage customer expectations both stated and unstated.
• Manage the interface between Ericsson and the customer.
• Liaise with Ericsson business units for project inputs and regularly report to the sponsor.
• Clarify definition of mandate, details of contract and manage contract variations.
• Manage the relationship with internal and where applicable external customers to monitor and manage any
changes to requirements or expectations.
• Ensure acceptance of project deliverables by stakeholder/customer/sponsor.
• Project Time Management
• Use a formal process to estimate times for all activities sequence them and then prepare the schedule.
• Control performance to meet the deliverables according to the schedule.
• Project Cost Management
• Plan, allocate and manage budgets.
• Give forewarning of any deviations from budget.
• Control the budget within the limits of the project specification and the amount released by the project sponsor through the contract.
• Seek approval from the sponsor for any anticipated expenditure above the project budget.
• Project Quality Management
• Establish quality requirements and manage project to ensure compliance.
• Ensure all variations are agreed, documented and managed.
• Ensure a project information base is maintained through an approved project specification, regular reports and minutes, and a final report. Use project reviews as a way of objectively monitoring project performance.
• Project Human Resources Management
• Actively promote team effectiveness, morale and productivity.
• Ensure the team owns the goals of the project and they are willing to extend themselves to meet the goals.
• Support competence development of team and of other Ericsson staff.
• Project Communications Management
• Implement a communication strategy to inform all stakeholders, provide regular reports.
• Provide market information as to future business opportunities.
• Project Risk Management
• Use risk management to minimize cost variations and deviations from schedule while delivering to the stakeholder's confidence in the project.
• Project Procurement Management
• In management of sub-projects in large complex engagements work within the procurement management
processes defined.
• Manage third party equipment and suppliers.
• Provide feedback of efficiency of tools and competence to use them available to the project team.
• Authorities - Staff
• A project manager uses staff resources provided by the line organization and requires appropriate level of authority. It is the responsibility of the project manager to ensure that the level of authority regarding the
resources is clearly defined and understood by all parties. As part of the planning of the project the project
manager will negotiate with the line organization or overall project manager to establish the framework. Within
this framework the project manager will exercise the authority required to achieve the goals of the project.
• Authorities - Financial
• The commitment of finances to a project is the responsibility of the internal and external sponsors; it is
assumed that the project sponsors will transfer this responsibility to the project manager for the life of the project. The authority levels should reflect expenditure defined in the baseline plan and approved in the
project specification. Any expenditure above the baseline needs to be approved by the sponsor or if
responsible for a sub-project, the overall project manager.
• Key Relationships
• Internal: Project Sponsor, Ericsson supplier groups, Sales
• External: Customer project stakeholders
• Project: Project stakeholders, team members /PMO.
From July 2009 - March 2011 Now.
Ericsson EEL employer (Acceptance manager with Vodafone Account in Egypt)
Responsibilities:
• To influence the customer towards Ericsson's acceptance approach, getting fast acceptance, keeping Ericsson's acceptance costs low while supporting good cash flow.
• To manage the acceptance process, acceptance planning, and acceptance execution within the delivery organization and towards the customer.
• To obtain customer acceptance, in co-operation with EID KAM organization, business/commercial responsible and operation management, together with the project execution units.
Accountabilities
• Define and agree on the acceptance criteria (KPIs, check points, tests), etc. and acceptance process with the customer, as well identify the Customers acceptance responsible Single Point of Contact (SPOC) and other authorized persons to sign acceptance protocols and other acceptance documents.
• Management of the all acceptance activities for the customer contract, including planning, execution, follow-up, reporting, corrective actions and co-ordination with related activities - to achieve applicable target of customer project acceptance.
• Representing the EID customer project, towards the customer for the Acceptance activities as Single Point of Contact (SPOC), managing the relationship in a professional and mutually beneficial way.
Authorities
• Make day to day decisions on acceptance matters within the project
• Manage the budget for acceptance within the project
• Assign work to applicable project delivery units/organizations for acceptance activities and have control over the staff assigned to acceptance activities.
• Represent Ericsson on acceptance related issues towards the customer
• Sign acceptance certificates and reports on behalf of Ericsson within the contract scope (or define how signing authority is delegated)
.
From June 2008 till July 2009
Ericsson EEL employer (Rollout manager)
Main Tasks
• Personnel management of resources in Rollout including recruitment, appraisal, and competence
development.
• Vendor management including participation in sub-contracting negotiation, vendor performance management.
• Plans the activities and work schedules of the Rollout personnel in accordance to ongoing projects and activities.
• Responsible for the safety of the Rollout personnel, by establishing and communicating clear safety
regulations.
• Budget and cost control.
• Responsible for availability of tools / instruments and their distribution and handling.
• Responsible for having efficient and documented routines / procedures with all concerned inter working units
e.g.: different system support units, other operators, subcontractors, Field Maintenance units, planning /
engineering units, etc. Responsible for communicating any changes to such procedures to the relevant
partner.
• Responsible for regular reporting of Rollout performance.
• Plan and initiate relevant ISP improvements in co-operation with relevant units if criteria are not met or are
deteriorating.
• Manage updates / changes of all documents in various Procedures binders applicable to Rollout whenever
required.
• Able to present and discuss all aspects of Rollout activities with all parties concerned. This includes all
relevant equipment and elements in the network.
• Responsible for the performance of the Rollout teams.
From august 2007 till June 2008
Ericsson EEL employer (implementation coordinator)
Main Tasks
Execute site work orders.
• Provide planning and follow-up for Installation teams.
• Equipment delivery follow-up.
• Manage the installation checklists.
• Keep track of installation, verification and acceptance teams.
• Make sure that the EFS teams use correct methods.
• Provide Head Office with feedback on installation and verification methods.
• Provide feedback from sites internally and to customers.
• Handle compensation/Change Orders issues when there are deviations from the work order.
• Transfer of knowledge to subordinates.
• Assure that inspection and call-off is carried out.
• Assure that the customer approves and accept the Installation work.
• Assure that acceptance processes are observed and coordinated.
• Assure that .snag list. Action points are carried out. (The snag list is a list of outstanding items generated from acceptance procedures)
• Provide Head Office with feedback on acceptance methods.
From September 2006 till august 2007
Ericsson EEL employer (Integration Engineer)
Main Tasks
• Test, Commission, Troubleshoot and Integrate BTS and Transmission systems.
• Provide Head Office with feedback on integration status of sites.
• Provide feedback on Integration to customers.
• Transfer of knowledge to subordinates.
From 2003 till 2006
Egyptian Military (Air Defence Officer)
Manage personnel and weapons operations to destroy enemy positions, aircraft, and vessels. Duties include
planning, targeting, and coordinating the tactical deployment of field artillery and air defence artillery missile systems
units; directing the establishment and operation of fire control communications systems; targeting and launching
intercontinental ballistic missiles; directing the storage and handling of nuclear munitions and components; overseeing
security of weapons storage and launch facilities; and managing maintenance of weapons systems. A job as an Air
Defence Artillery Officer falls under the broader career category of Artillery and Missile Officers
Summary of Projects and achievements:
• Working in Etisalat Egypt start up in lunching phase.
• Working in Etisalat network expansion phases 2 & 3 in Egypt.
• Working in implementing the 3G network in Vodafone network
• Working in implementing the 3G network in Sudan for Zain network.
• Working in upgrading the transmission network in Vodafone network.
• Working in EDGE enabling sub-project in Vodafone network.
• Working in acceptance & project Manager via Vodafone access team in Egypt.
• Business Development &cost improvement and tools management for FSO in Ericsson Egypt.
• Working as project manager for 3G project with STC account in KSA.
• Working as project manager for Zain swap project.
Education: • B.Sc. in Electronics and Communication Engineering-Cairo University. ( May 2003) • PMP preparation course from mina chapter institute. • Studding MBA in ESLSCA business school in semester (3). Running Studies: • Studding MBA in ESLSCA business school in semester (3). Computer Skills: • ICDL