Alaa Nasser PMP, Support Services Manager

Alaa Nasser PMP

Support Services Manager

Munch Bakery

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Administrative Sciences
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Support Services Manager at Munch Bakery
  • Saudi Arabia - Jeddah
  • My current job since June 2020
Support Service Supervisor at Munch Bakery
  • Saudi Arabia - Jeddah
  • August 2017 to May 2021

Planning and preparing for New Branches Opening ( Construction Work, Equipment's
Installation ) - Company Contracts - Maintenance - Transportation, Accommodation :
* Company's Facilities and asset Management and Maintenance.
* Uniqueness fulfilling and serving other departments on timely manner.
* Cost Saving and resources optimization.
* Admin. Services delivery as per the QC standards.
House Keeping, Laundry, Transportation, housing,
cafeteria, Management.
*adheres to Company's Policy and Procedures.
* Acts as a role model within and outside Munch
Bakery Company.
* Maintains a positive and respectful attitude.
* Communicates regularly with Line Managers about Admin. Department issues.
* Demonstrates flexible and efficient time management and ability to prioritize workload .
* Consistently reports to work on time prepared to
perform duties of position .
* Meets Department productivity standards .
* Implement approved strategic plans to achieve the Company's mission and objectives and to promote efficiency, accuracy, and distinctiveness in
serving clients and other departments.
* Manage the Admin Services unit operations to insure delivery of Admin. Services efficiency, quality, and cost-effective management of resources.
* Develop, and implement Admin Operation plans and manuals as a proactive base dept.
* Evaluate performance of subordinates for
compliance with established objectives.
* Promote the Company through Public Relations activities he is assigned to such as airport reception for newly hired, events organizing and other
PR coordination.
* Responsible for supervising the implementation of the preventive maintenance plan.
* Manage the contract of the Company's out sourcing services suppliers.
* Prepare the Admin Department yearly Budget.
* Review all Maintenance Reports.
* Set weekly maintenance inspection with
maintenance supervisor.
* Supervise the effectiveness of the maintenance contracts for the safety and security system

Support Services in charge at Medad & Ama"l Trading Group
  • Saudi Arabia - Jeddah
  • June 2015 to March 2017

Medad & Ama"l work in Trading and construction field:
* In charge for all government relation work for all branches ( contract paper for all branches, The Civil Defense, Municipality license papers, Electrical
bells, water bill ).
* Follow-up maintenance of all branches, arrange all the necessary materials in coordination with the supervisor or branch general manager.
* Development and organization branches through the decor and customer service.
* Follow up for all government paper for all staff in Est. ( iqama renewal, labor office, GOSI, medical insurance).
* Solve all issue any time for all branches.
Managing maintenance activities through an external maintenance contractor for staff Accommodations.
* Preventive Maintenance Activity report for AC, Mechanical & Electrical, Maintenance and Installation.
* Review the Contractors agreement of branches and provide the support by coordination with owner of Est.
* Directs and controls personal affairs and administration activities such as delegation of work, travels, leaves, petty cash, mail and government relations to ensure fulfillment of all corporate.

Maintenance Coordinator at Al Muhaidib Six Construct - King Abdullah Sport City (KASC),
  • Saudi Arabia - Jeddah
  • May 2012 to April 2015

MSIX is a JV between Al Muhaidib Contracting and Six Construct for King Abdullah Sports City Project Jeddah-KSA (Client “ARAMCO”) :
* Execution and monitoring the Preventive maintenance schedule of the Aramco site offices and MSX Offices Per recommendations on daily basis.
* Monitor & check the water level for all site offices & Coordinate with supplier to arrange water and sewage water for offices and site and accommodation .
* Coordinate with National water company (NWC) weekly to arrange water by pipe line for main stadium.
* Lead the maintenance teams (35 technicians) for operation and maintenance work as per planned preventive maintenance & schedule.
* Managing maintenance activities through an external maintenance contractor for staff Accommodations.
* Able to lead & guide a team of supervisors, foremen and plumbers, technicians and provide technical solution for day to day .
* Review the Contractors agreement of Sub contracts and provide the facilities by coordination with Logistic Manager .
* Arrange Mechanical, electrical team for Accommodation maintenance

Secretary at The Islamic Corporation for Insurance of Investment and Export Credit (ICIEC) Islamic Development Ba
  • Saudi Arabia - Jeddah
  • April 2009 to July 2011

* Take and record minutes of the meeting.
* Prepare meeting agendas and collect related
material.
* Review and proofread documents for executives’
signatures.
* Maintained diaries and arranged appointments

Sales Supervisor at Al Masa Telecom
  • Saudi Arabia - Jeddah
  • May 2007 to June 2009

* supervision for Shop requirements,
* preparing the goods requirement by daily basis .
* close the good inventory by daily basis,
* in charge for all customer Inquiries

Salesman at The Saudi Hollandi Bank
  • Saudi Arabia - Jeddah
  • May 2006 to April 2007

• Visit the customers to sale Loans
• prepare the document and sent it to head office to get approvals and
maintain it
• follow with customer his paper until received the loans

Education

Bachelor's degree, Administrative Sciences
  • at King Abdulaziz University
  • April 2017
Diploma, Technical Network
  • at AL Khaleej Institute-NEW Horizons- for Applied Sciences
  • November 2005

Technical Network diploma at al-khaleej institute-jeddah

Specialties & Skills

Problem Solving
Development
Planing
Administration
Maintenance
Team building ability
communication and interpersonal
Negotiation skills
work under pressure
deep thinking
problem analysis

Languages

English
Intermediate

Training and Certifications

PMP ( project Management professional) (Certificate)
Date Attended:
January 2023
Valid Until:
January 2026
ISO 22000:2018 Internal Audit Techniques (Training)
Training Institute:
EPIC
Date Attended:
May 2021
Level 3 award in food safety for Manufacturing RQF (Certificate)
Date Attended:
June 2021

Hobbies

  • watching football game