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Alejandro Carrillo, Regional Sales Manager

Alejandro Carrillo

Regional Sales Manager·Spanish Kits FZE

United Arab Emirates

Bachelor's degree, Building Design

Work experience

Total years of experience: 25 years, 4 months

Regional Sales Manager

April 2014 - Present

Spanish Kits FZE

Dubai, United Arab Emirates

April 2014 - Present

Spanish Kits Company is specialized in the design, manufacture and distribution of innovative kits tailored for diverse sectors, most notably humanitarian aid, hospitals, Hotels and children dental education.

Establishing the Company’s presence in the Middle East region to support its global growth strategy.

KEY RESPONSABILITIES
 New Business Development
 Account Growth & Management
 Budget Management
 Government Relations, Stakeholder Development
 Strategy Conception & Management

KEY ACHIEVEMENTS
1. New Business Development: increased sales by 250%
2. Account Development: increased account value by 40%,
3. Budget Management: reduced account servicing costs by 60%

Company industry:
Sales Outsourcing
Job role:
Sales

Commercial Consultant

September 2018 - April 2019

Better Homes

Dubai, United Arab Emirates

September 2018 - April 2019

Main functions:

Location Advice: Scouts locations and identifies properties that satisfy their clients’ criteria.

Market Information: Provide information on local market conditions and property values and offer projections regarding future growth.

Competitive Analysis: Report writing of the typical real estate. Report topics including property comparisons, information sales price and revenue trends and investment advice.

Mortgage Information: Streamline the buying process by offering information on available mortgage types and introducing clients to mortgage brokers.

When representing a seller:

Property Valuation: Performs an assessment of the property and recommends a sales price.

Marketing Advice: Provide recommendations regarding marketing strategies and upgrades that may increase the sales price or facilitate a quick sale.

Contract Assistance: Offering support and advice regarding contracts and refer clients to real estate attorneys if desired.

Company industry:
Real Estate
Job role:
Consulting

Commercial Associate

January 2011 - February 2013

ICEX Commercial Office Spanish Government

Dubai, United Arab Emirates

January 2011 - February 2013

Providing a commercial link between Spanish and local business to improve trade relations and create economic development opportunities.

Key Responsibilities
 Opportunity Identification
 Opportunity Development & Management
 Stakeholder Facilitation & Management
 Promotions Management

KEY ACHIEVEMENTS
1. Opportunity Development: helped facilitate 20 meetings resulting in 10 AED million of cross-border business between UAE and Spanish companies.

2. Promotions Management: represented Spain in the UAE at global trade events including Gulf Food, Arab Health, The Big 5, DIHAD, Aidex, etc.

Company industry:
Public Administration
Job role:
Sales

Blackberry/RIM Field Sales Representative

June 2008 - January 2010

GfK Marketing Group

Spain

June 2008 - January 2010

Representing Research in Motion, creators of the Blackberry Smartphone product line, I was employed by GfK Marketing Group, the designated market and consumer insights company for RIM in Spain. In addition to providing key account support to mobile operators, and training for the Blackberry Smartphone device. In this position my main responsibilities were:

Managing distributor relationship with major Spanish mobile operators Vodafone, Movistar and Orange through direct and indirect sales channels.
Key Account for Orange (France Telecom) mobile operator for Southern Spain region.
•Closing business partnership agreements and reporting results to the business unit to increase sales of BlackBerry.
•Making advisory visits to mobile operator partners.
•Working with RIM’s partners for joint development of commercial activities to deliver business applications to large companies and SMEs.
•Leading the development of marketing activities and managed operator events.
•Field representative for distribution outlets in Southern Spain.
•Responsible for promoting loyalty among distribution outlets through daily visits to outlets and daily reporting of activity and commercial information
•Implementing successful sales incentive activities with main distributors.
•Leading and organising training events for commercial distribution forces in the use and sale of BlackBerry Smartphone technology.
•Conducting training for the end customer through distribution outlets.

Company industry:
Telecommunications
Job role:
Information Technology

Helpdesk Coordinator, ADSL and IP

October 2006 - December 2008

Ibermática

Spain

October 2006 - December 2008

•Visits to SMEs to provide information and installation of ADSL servers.
•Training SMEs on how to use servers and providing technical support.
•Resolution and escalation of client technical incidents.
•Assisting clients with implementation and resolution of IPs for ADSL lines

Company industry:
IT Services
Job role:
Information Technology

Supervisor

October 2004 - October 2005

Konecta Canarias

Spain

October 2004 - October 2005

•Training sales teams about the characteristics of the telephone products.
•Training sales team in use of software for call centre.
•Obtaining data from central offices to create regular reports.
•Informing clients of new features and promotions for Internet products.
•Sales follow-up and production of sales reports.
•Training new sales representatives and creating relationships with providers and teams.

Company industry:
Telecommunications
Job role:
Information Technology

Helpdesk Supervisor

April 2002 - July 2004

Sertel Telecoms

Spain

April 2002 - July 2004

Helpdesk Supervisor 04/02-07/04 Sertel Telecoms

• Leading and coordinating a team of 15 internet experts.
• Training costumer service teams about the internet ADSL products.
• Training personal on procedures and utilization of products from the company
"Terra" (Telefonica Group)

Company industry:
IT Services
Job role:
Information Technology

Technical draftsman

January 2000 - February 2002

L.S Contracting

Spain

January 2000 - February 2002

Prepared Estimates for Architects pertaining to certain parts of any Project.
Reviewed Building Codes & checked their accuracy with Standards on certain Projects.
Supervised 3-4 man Teams of Subcontractors on several Projects.
Worked very closely with Contractors & Subcontractors

Company industry:
Civil Engineering
Job role:
Construction and Building

Technical draftsman

January 1998 - January 2000

Architecture Studio Rafael Daranas

Spain

January 1998 - January 2000

Produced complete architectural design/drawing packages, from preliminary design thru construction documents, based on architects sketches and mark-ups.
Created as-built drawings or used our existing plans for space planning and tenant build outs for our commercial clients.
Created our CAD drawing standards.
Improved efficiency of drafting department by developing and maintaining our standard details library.

Company industry:
Civil Engineering
Job role:
Construction and Building

Education

Technical School

January 1997

January 1997

Bachelor's degree, Building Design

Spain

• Diploma in Building Design Technical School, La Palma 1993-97 Currently completing Engineering Degree in Information Technology - UNED, Spain

Skills

Training
Expert
Training
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Account Management
Expert
Account Management
Expert
Call Center
Expert
Call Center
Expert
ACCOUNT FOR
Intermediate
ACCOUNT FOR
Intermediate
ADSL
Expert
ADSL
Expert
AND SALE
Intermediate
AND SALE
Intermediate
CLIENTS
Intermediate
CLIENTS
Intermediate
CLOSING
Expert
CLOSING
Expert
HELPDESK
Expert
HELPDESK
Expert
KEY ACCOUNT
Expert
KEY ACCOUNT
Expert
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Expert
SALES
Expert
TRAINING
TRAINING
Training
Expert
Training
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Account Management
Expert
Account Management
Expert
Call Center
Expert
Call Center
Expert

Languages

English

Expert

Italian

Intermediate

Portuguese

Beginner

Spanish

Expert

Arabic

Beginner

Memberships

Spanish Business Council

Member of the Council

July 2014

Hobbies and interests

Water sports
Desert activities
Reading
Swimming
Cycling

Dubai Cycle Challenge