Alexander Villapena Jr, Globe Telecommunications

Alexander Villapena Jr

Globe Telecommunications

Globe Telecommunications

Location
Qatar - Doha
Education
Bachelor's degree, Information Technology
Experience
5 years, 4 Months

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Work Experience

Total years of experience :5 years, 4 Months

Globe Telecommunications at Globe Telecommunications
  • Philippines
  • February 2010 to May 2015

GLOBE TELECOMMUNICATIONS, INC. (contractual under Business Staffing and Management Inc.)
POSITION: OM ADMIN COORDINATOR, (Order Management) (FEB 2010 - MAY 2015)
Other experiences within Globe Telecom: Assigned as Supervisor Sales Consultant under ALLPHONES INC. from (DEC 2013 - DEC 2014)
Different handled positions specifically on postpaid line applications:
Verifier - Verifying documents submitted by customers: proof of Identification, proof of business address and proof of financial capacity.
Approver - Approving documents verified by the verifiers and placing credit limits depends on their proof of financial.
Activator - Activating accounts/line to the corresponding Unit/Mobile under a plan preferred by the customer.
Call-out - Informing customers’ delivery date of their Units under COD basis.

Education

Bachelor's degree, Information Technology
  • at Access Computer and Technical College
  • April 2005

Responsible for the defining, developing, configuring and supporting computer applications. Common job titles include: Technical Systems Analyst, Business Systems Analysis, Information Systems Analyst, Software Analysis, Application Analysis.

Specialties & Skills

AutoCAD
Microsoft tools
Basic Photoshop
Customer Service
Adobe Flash
microsoft office

Languages

English
Intermediate

Training and Certifications

Autocad 2D/3D (Training)
Training Institute:
Power Skilss and Technical Center
Date Attended:
December 2013

Hobbies

  • Computing, Swimming, playing Basketball, Puzzles, chess and socializing with friends
    Implemented a new client service program. Developed and implemented client service program, which expanded small-to-medium client base 35%