Mohammad Al-Rashid, Customer relations

Mohammad Al-Rashid

Customer relations

Tawuniya

Location
Saudi Arabia - Khobar
Education
Diploma, Marketing & Sales
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

Customer relations at Tawuniya
  • Saudi Arabia - Khobar
  • My current job since January 2015

Sales insurance for SME'S and Corporate company

Showroom opearations Manager at Landmark group
  • Saudi Arabia - Dammam
  • February 2014 to August 2014

• Maximize sales & ensure customer focus is prioritized at all times.
• Implement & review all stock loss prevention controls. Implement processes specific to store product / size / location.
• Manage a team including; in store training, recruitment, motivation, coaching, development, disciplinary & performance appraisals.
• Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines. Manage stock replenishment, product launches and promotions.
• Ensure stores is fully complaint administratively & procedurally according to company guidelines & deadlines.
• Ensure communication is effective throughout store & back to brand team.
• Weekly / daily analysis of commercial reports & implementation of action plans where necessary.
• Manage manpower planning according to needs of Business.

Area Manger at delta intl
  • Saudi Arabia - Khobar
  • September 2012 to April 2013

o lead multi-site store teams to meet their targets.
o responsible for all store and employee development including performance management, coaching and identifying development, and accountable for visual merchandising in assigned stores.
o actively contribute to the development of business initiatives including new stores and store closures.

store manager at al-shayaa int trading company
  • Saudi Arabia - Riyadh
  • October 2011 to August 2012

•Maximize sales & ensure customer focus is prioritized at all times.
•Implement & review all stock loss prevention controls. Implement processes specific to store product / size / location.
•Manage a team including; in store training, recruitment, motivation, coaching, development, disciplinary & performance appraisals.
•Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines. Manage stock replenishment, product launches and promotions.
•Ensure stores is fully complaint administratively & procedurally according to company guidelines & deadlines.
•Ensure communication is effective throughout store & back to brand team.
•Weekly / daily analysis of commercial reports & implementation of action plans where necessary.
•Manage manpower planning according to needs of Business.

store manager at masat alotoor
  • Saudi Arabia - Dammam
  • April 2008 to July 2010

•Maximize sales & ensure customer focus is prioritized at all times.
•Implement & review all stock loss prevention controls. Implement processes specific to store product / size / location.
•Manage a team including; in store training, recruitment, motivation, coaching, development, disciplinary & performance appraisals.
•Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines. Manage stock replenishment, product launches and promotions.
•Ensure stores is fully complaint administratively & procedurally according to company guidelines & deadlines.
•Ensure communication is effective throughout store & back to brand team.
•Weekly / daily analysis of commercial reports & implementation of action plans where necessary.
•Manage manpower planning according to needs of Business.

Assistant Store Manager at masah alotoor
  • Saudi Arabia - Dammam
  • June 2006 to March 2008

NIL

Education

Diploma, Marketing & Sales
  • at Institute Of public Administration
  • September 2011

Marketing and

Specialties & Skills

Sale Negotiation
Customer Service
Administration
Sales Management Skills
Distribution Skills
Selling Skills
Microsoft office , internet , typing & electronic marketing Skills
communication Skills
Integrated Marketing communication Skills
Marketing Research Skill
• Results orientation skills
• Developing self and other skills
• Decisions making skills
• Analytical thinking skills
• Planning and organizing skills

Languages

English
Expert

Memberships

toastmaster club
  • professional speaker
  • February 2014

Training and Certifications

modern trend in human resource (Training)
Training Institute:
معهد الابداع
Date Attended:
January 2009
لغة الانجليزية (Training)
Training Institute:
معهد الادارة العامة
Date Attended:
April 2009

Hobbies

  • شطرنج و البلياردو