Amal Abdel Hameed Shawer, Sales Manager

Amal Abdel Hameed Shawer

Sales Manager

Property Finder

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Accounting and Business Management
Experience
18 years, 6 Months

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Work Experience

Total years of experience :18 years, 6 Months

Sales Manager at Property Finder
  • United Arab Emirates - Dubai
  • January 2021 to April 2021

Achievements:
•Overachieved team’s target in February.
•Signed new customers with the team.
•Won back lost customers and increased their spending budget.

Tasks:
•Lead the team to sign new customers in the assigned areas
•Increase company’s market share in the Northern Emirates
•Increase clients’ spending in the Northern Emirates
•Motivate and support the team to improve their skills and knowledge.

Project Manager at Look for Spot
  • United Arab Emirates - Abu Dhabi
  • January 2020 to May 2020

Achievements:
•Created and prepared a new idea for the company App to increase the number of customers
•Increased Instagram followers and awareness of the company

Tasks:
•Sign new food trucks for the current and new locations.
•Arrange the new locations ( Designs - customers - etc..).
•Update the current Mobile App.

Head of Account Management- Sharjah & Ajman at Talabat
  • United Arab Emirates - Dubai
  • June 2018 to November 2019

Achievements:
•Led the Account Management team to overachieve their targets every month
•Launched new areas in Sharjah & Ajman
•Established coaching meetings for the team to improve their skills

Tasks:
•Leading a team of Account Managers dedicated to meeting the operational needs of the assigned portfolio.
•Manages the performance and coaching of team members.
•Set Targets, Develop strategies, and Goals for the team.
•Ensure achieving the team’s targets.
•Coordinate with all Departments (Marketing, Logistics, Finance, etc..) to maintain a smooth workflow.
•Analyze team Portfolio and assign new accounts to the team.
•Prepare weekly/monthly reports for the team.
•Handle day-to-day work with the team and the partners.

Account Manager at Talabat
  • United Arab Emirates - Dubai
  • January 2016 to June 2018

Achievements:
•Built a strong relationship with the restaurants across UAE
•Renegotiated the contracts and increased the commission by 50%
•Increased my portfolio’s orders by 400+%
•Switched 80% of my portfolio to Talabat Go

Tasks:
•Selling products to the partners (Advertising, Marketing, etc) to increase their sales and the company’s revenue.
•Handle day-to-day work with the partners.
•Work with partners on campaigns and promotions.

Business Development Manager at Gargash Insurance Services LLC
  • United Arab Emirates - Dubai
  • June 2015 to December 2015

•Selling insurance services by establishing contact and developing relationships with prospects
•Maintaining a professional relationship with clients by providing support, information, and guidance
•Planning and working to achieve sales targets
•Negotiating terms of an agreement and closing deals
•Identifying new markets and business opportunities

Business Development Executive at Comguard FZ LLC Company
  • United Arab Emirates - Dubai
  • December 2013 to February 2015

Achievements:
•Increased my portfolio in Oman and Bahrain by acquiring new partners.
•Supported my partners in closing deals with their customers and increased their sales.
•Developed opportunities to cross-sell products to existing clients.

Tasks:
•Work closely with multiple partners across GCC to increase their sales.
•Preparations on partner events and end-user events (GITEX etc.)
•Prepare weekly and monthly reports.

Customer Service Representative at Teleperformance Company
  • Egypt - Cairo
  • March 2012 to December 2012

•Coached and Supported new joiners.
•Provided excellent customer service experience.
•Handled and resolved customers complaints.
•Provided customers with product and service information.
•Up-selling products to the customers.

Brand Manager at ISIS Company - SEKEM Group
  • Egypt - Cairo
  • January 2008 to February 2012

Achievements:
•Launched new products in the market in different sections.
•Updated the packing design of the products
•Established targeted customer chapters to gather customers’ needs and feedback to develop a positive customer experience

Tasks:
•Develop marketing campaigns and manage the implementation to meet business objectives
•Create Brand Visual Identity and ensure adherence to regulatory and brand compliance policy
•Manage the Marketing Budget
•Manage the production of all ATL and BTL marketing communications material

Marketing Coordinator at ISIS Company - SEKEM Group
  • Egypt - Cairo
  • January 2001 to January 2008

Achievements:
•Developed & evaluated promotional programs.
•Detected and reported customers' complaints through weekly market visits.

Tasks:
•Monitor marketing promotions with the sales team.
•Monitor stock inventory to support special marketing events.
•Monitor all BTL activities relative to the product line and briefs suppliers to develop communication materials.

Education

Bachelor's degree, Accounting and Business Management
  • at Ain Shams University
  • June 2006

Accounting and Business Management

Specialties & Skills

Team Management
Key Account Management
Partner Relations
Relationship Manager
Account Management
MS PowerPoint: "English & Arabic"
MS Word: "English & Arabic"
MS Excel: "English & Arabic"
Meeting deadlines
Team Leadership
Relationship Management
Project Management
Communication Skills
Negotiation Skills
Problem Solving

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Presentation Skills (Certificate)
Date Attended:
November 2008
Mini MBA in Marketing (Certificate)
Date Attended:
June 2007

Hobbies

  • Music
  • Socializing
  • Studying
  • Reading
  • Travelling