Resources and Operations Support Specialist
AJEX Logistic Services
مجموع سنوات الخبرة :10 years, 0 أشهر
• Management and control of operations human resources throughout KSA
• Maintaining cost-effectiveness and timely planning of human resources.
• Managing time-efficient operations resources.
• Coordinating with the fleet for timely arrangement of vehicles for new and old couriers.
• Managing issuance and inventory of Hand handling devices and POS machines.
• Oversaw cost-effective outsourced 3PL companies for controlling seasonal volume costs.
• Analyzing and processing of 3PL invoices and deliveries.
• Analyzing courier delivery performances and advising the concerned managers.
• Analyzing warehouse pending shipments and coordinating with related departments for action.
• Forming and developing Standard Operating Procedure (SOP).
• Developing Key performance indicators (KPI) of staff for timely evaluation of work.
• Participating in IT and various development functions within the organization.
• Collecting and finalizing time sheets and payroll for operational manpower.
• Conducting monthly reviews and control of attendance, overtime, and delivery performance.
• Managing manpower planning in alignment with sales forecasts.
• Contributed as part of the inventory management planning and improvement team.
• Building business development plans in collaboration with the General Manager.
• Planning and managing hiring and utilization of workforce.
• Reviewing monthly attendance and payroll.
• Head of planning and execution of E-commerce website sales and design strategies.
• Monitored and guided team in ERP (Zoho) implementation for sales, HR, Finance, and inventory modules.
• Responsible for warehouse and operations for accurate and cost-effective operations.
• Guiding in product registration at SFDA and shipments customs clearance processes.
• Placing processes to achieve purchase plans based on market and historical sales data.
• Maintaining product prices cost-effectively while ensuring profitability in the local market.
• Evaluating yearly sales/purchase budgets for new/existing vendors
• Monitoring and taking necessary actions to achieve monthly and yearly sales and purchase targets.
• Developing timely work policies to meet market standards.
• Monitoring of day-to-day driver utilization and advising movement as per operational requirements.
• Monitoring of Profit and Loss (P&L) with regular meetings with Finance.
• Responsible for stock and inventory management at all business points.
• Maintaining the highest possible level of employee performance, efficiency, and productivity.
• Monitoring of product levels to provide optimum product availability with minimum holding costs.
• Reviewing and acting on both purchase and sales emergency approvals.
• Heading 10 retail stores all over the KSA.
• Preparing and analyzing month-end KPI reports.
• Reviewing and assisting with monthly warehouse, store, and delivery reports.
• Arranging and managing the company fleet for deliveries
• Managing the recruitment process for new hires, ensuring all processes are completed accurately and timely.
• Developing job postings to ensure they are accurate and attractive to potential candidates.
• Coordinating with hiring managers to staffing needs, create job descriptions, and identify ideal Candidate criteria.
• Reviewing resumes and conducting initial phone interviews with applicants to assess qualifications.
• Conducting reference checks for prospective employees.
• Scheduling in-person interviews with hiring managers and coordinating travel arrangements as needed.
• Providing support during onboarding processes by completing background checks and documents.
• Maintaining relationships with external recruitment agencies to source potential candidates whenever needed.
• Reviewing monthly attendance and payroll.
• Creating reports detailing key metrics related to recruitment activities, such as time-to-fill rates or cost per hire.
• Assisting in developing recruiting strategies that align with organizational goals.
• Tracking recruiting expenses against budget allocations throughout the year.
• Analyzing the feedback from applicants after the interview processes are completed.
• Providing support during exit interviews of departing employees.
• Monitoring the performance of newly hired staff members during probationary periods.
• Managing full-cycle recruiting processes for managerial and executive-level vacancies.
• Reviewing referral candidates and contacting qualified individuals to request applications.
• Utilizing job posting websites such as LinkedIn and Bayt to advertise the vacancies.
• Identifying and evaluating qualified candidates for open positions.
• Creating and disseminating job postings on relevant platforms, including job boards.
• Developing job postings to ensure they were accurate and attractive to potential candidates.
• Maintaining accurate records of all recruitment activities using the applicant tracking system.
• Assisting in the development of recruiting strategies to attract top talent.
• Coordinating interviews between hiring managers and prospective employees.
• Maintaining candidate database using various sourcing methods like networking, referrals, and calling.
• Providing administrative support, including scheduling interviews, preparing offer letters, and
conductingbackground checks.
• Analyzing recruitment data to identify trends and suggest improvements.
• Managing communication between internal teams and departments regarding recruitment activities.
• Preparing reports on recruitment metrics such as time-to-fill rate, cost per hire, and quality of hire.
• Ensuring all pre-employment requirements were met before extending offers of employment.
• Gathering information on work history, education, and job skills based on interviewed job applicants.