Amir Muhammad Burki

June 2012

Arranging and participating Fundraising events & seminars
Identifying Donors relationship building opportunities.
Improving the overall Donor /customer relationship, delivering reliable administrative support and customer service.
Acknowledging customers promptly and treating them in a courteous manner.
Finding out what information, products or services the Donor/customer requires to meet his/her needs, providing clear, accurate and relevant information.
Maintaining a strong knowledge of products/Services of the company.
Assist in the analysis of Donors/customer trends to enhance sales and service management process and pre-requirements.
Marketing activity planning, including reviewing existing customer files to identify sales opportunities.
Advertisement (Branding & Promotion)
Market penetration
New Product placement & promotion
Identifying new markets by using different marketing strategies & technique
Coordination with Advertising, Schools, Colleges & chamber of commerce
Coordination with Local, City & Cantonment Board and other District governments.

Ensuring Customer satisfaction by offering new promotions packages.
Preparation and maintenance collection and new Sales call reports.
To provide solutions to the customer’s billing, financial and quality services.
Prevention future churns by ensuring customer retention.
Exploring new collection ways and sales areas to achieve the KPi’s.
Basic Aim is Customer loyalty
Achievement: Best Employee Awards